Looking for feedback on Fedora COC Enforcement Draft

[Brian Pepple]

Hi all,

Here is the text for our proposed Code of Conduct Enforcement draft(1)
that we (Fedora Community Workgroup) would like to get constructive
feedback from the community about. 

=== COC Enforcement Draft ===

= Code of Conduct Conflict resolution =

There will be times when people do not follow the spirit or letter of
the Code Of Conduct. When those issues occur, we should follow a process
to try and resolve them and keep Fedora fun and respectful.

== Try and resolve the problem yourself ==

Attempt to resolve the issue at the lowest level first. If you are
offended by someone's behavior, review the code of conduct and try and
understand their point of view. Perhaps it's a misunderstanding or
communication problem? Maybe a different understanding of the language
or a difference in cultures? Perhaps it's a poor attempt at humor? If
you have offended someone by your behavior, perhaps a apology would be
in order (even if you are unsure what caused the issue).

Some things to try/consider:

      * If the involved parties won't listen to you, could you bring a
        respected community member in to mediate? 
      * If the issue is heated, could waiting a few days and letting
        tempers cool before revisiting the issue help? 
      * Is there a technical way for everyone's solutions to work ? Or
        at least not interfere with each other? 
      * Can you redirect the people involved into a more appropriate
        forum for the issue? 

== Forum / Channel / Mailing list moderators ==

If issues persist and involved folks are unable to resolve them, the
next step would be to ask a moderator of whatever resource the issue is
occurring in to step in. IRC Channel operator, mailing list moderator,
etc. Some of these forums may have their own way to deal with issues,
follow their process. Let them know what the issue is and respectfully
allow them to decide what to do.

If you are a moderator try to resolve the issue in a way that all
parties feel they were listened to and in a way that behavior that does
not follow the code of conduct is eliminated.

Some things to try/consider:

      * Try a private message asking the involved parties to look at the
        code of conduct/think more about their behavior. 
      * Follow any published processes your area may have. Note to
        involved parties the specific things they are facing or have
        broken. 
      * Can you post/note/speak out that the behavior is not acceptable
        and redirect involved parties to other issues? 
      * Seek advice or thoughts from others that are uninvolved in the
        conflict for ideas to redirect or resolve the issue. 
      * Avoid threatening involved parties. If you are going to act
        (ban, moderate, remove) someone, do so in a fair and even handed
        manner. 

If this is a mailing list, you can usually contact the owner(s) at:
'listname-owner at listaddress'

If this is IRC, you can find a list of channel operators from chanserv:
"/cs access #fedorawhatever list". (If this is one of #fedora or
#fedora-social, you can get operator attention with the '@ops message'
or by asking in #fedora-ops).

If this is in person at an event, you can talk to the event organizers.

Other areas may have their own contact process and procedures.

== Community Working Group ==

If involved parties feel the decision of the moderators/channel
operators were unfair or biased, they can raise the issue to the
Community working group. The CWG may appoint a mediator or decide
directly on the issue themselves.

Some things to try/consider:

      * If you bring an issue to the CWG, they may not decide the issue
        in your favor. Be understanding of any decisions made. 
      * Handling of the issue could be reviewed and feedback for
        moderators/mailing lists managers provided. This may result in
        changes to policy, so be aware if you bring it up you may change
        things for the area you are working in. 
      * Final decision takes place here. 

=== End Draft ===

(1)
https://fedoraproject.org/wiki/Community_working_group/CoC_Enforcement

Thanks,
/B
-- 
Brian Pepple <bpepple at fedoraproject.org>

https://fedoraproject.org/wiki/User:Bpepple
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