ABRT?

[Christian Schaller]

----- Original Message -----
> From: "Alberto Ruiz" <aruiz at redhat.com>
> To: "Discussions about development for the Fedora desktop" <desktop at lists.fedoraproject.org>
> Sent: Monday, July 14, 2014 4:38:24 PM
> Subject: Re: ABRT?
> 
> I think what you stated (+1 as a developer, -1 as a user) is pretty much
> how most workstation users feel.
> 
> I know for a fact that the ABRT team does work hard, so I don't really
> wan't to reflect on their efforts, however, if we have the choice in our
> hands (I don't even know if we do), I think we should probably write
> down all the negative impact that ABRT has on UX, try to solve it in the
> mid-run with the ABRT guys, and remove ABRT in the meantime. Because
> quite frankly, I rather have a nice user experience than crash reports
> if that's the tradeoff.

Well as annoying abrt can be I think nothing ruins the user experience more than
crashers, so if abrt helps us fix more crashers/the most important crashers, I 
think that improvement in user experience probably outweighs the irritation
of abrt.

Christian

> So, the question is, do we have the ability to remove it without being
> in conflict with the other products?
> 
> Just my 2 cents.
> 
> On Mon, 2014-07-14 at 09:27 -0500, Michael Catanzaro wrote:
> > On Mon, 2014-07-14 at 16:10 +0200, Kalev Lember wrote:
> > > As a developer, I absolutely love the retrace server,
> > > https://retrace.fedoraproject.org/faf/problems/hot/ . It gives an
> > > overview of the most frequent traces ABRT has seen and this is
> > > invaluable for prioritizing and fixing crashers that users are
> > > experiencing in real world. Also, bug reports filed with ABRT tend to
> > > be
> > > of high quality, which makes it easy to fix issues reported. I always
> > > tell everybody to submit crash reports when ABRT asks them to, since
> > > it
> > > helps us fix stuff.
> > 
> > Yes, this service is wonderful, though lately I've been seeing missing
> > problem reports and wondering if it's working properly.
> > 
> > > As a user, I hate ABRT with all my heart. The UI is confusing to me,
> > > it
> > > just never seems to work properly (perhaps that's because I run
> > > rawhide
> > > and ABRT developers don't focus their efforts there), and it also gets
> > > in the way of debugging crashes in my own stuff. So I tend to remove
> > > it from my systems and file bugs by hand instead, if needed.
> > 
> > My experiences are based on F20.
> > 
> > I don't find it gets in the way of debugging my own crashes, though,
> > since by default it creates core dumps in the crashing processes'
> > directory as long as you remember to set ulimit -c. I WILL find it gets
> > in the way of debugging my own crashes in F21, since F21 finally enables
> > systemd's wonderful coredumpctl tool. ABRT is going to conflict with
> > that, but I bet this can be worked on.
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> 
> --
> Greetings,
> Alberto Ruiz
> Engineering Manager - Desktop Applications Team
> Red Hat, Inc.
> 
> 
> 
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