<div dir="ltr">Hi.<br><br>I'll avoid quoting a whole bunch of stuff and get straight to the point:<br>I agree with all the points Bastien raised.<br><br>Furthermore, I think it would be best if the problem will be reported *automatically*.<br>
You can allow the user to comment on the problem if they have anything to add directly from the notification ("The problem has been reported. [comment]"). The "comment" button would open a simple screen in which they'll be able to comment, but there shouldn't be a "progress" screen for comment submission - it should be done in the background. There's no real reason to make the user watch a progress screen when they report a comment, and no real reason for them to close the dialog manually.<br>
<br>Another thing worth considering is having a button in the notification to re-launch the program that crashed if it was a desktop app and not a background service.<br><br>Users should be able to disable this kind of automatic reporting in the privacy panel in Settings.<br>
<br>Ideally you want the reporting process to be un-intrusive and to take little to no time from the user.<br>If you make the user wait more than a minute just to report an issue, they'll not do it again ever.<br><br>
-- <br>-Elad Alfassa.<br></div>