ABRT frustrating for users and developers

[Till Maas]

On Mon, Jan 18, 2010 at 09:58:21PM -0800, Adam Williamson wrote:
> On Sun, 2010-01-17 at 15:12 +0100, Christoph Wickert wrote:
> 
> > I doubt this very much. Many people don't report the bugs when the app
> > crashes but later, many reports in a row. Most of my reports read "I
> > have no idea what I was doing when foo crashed", even if they
> > submitted
> > it straight after the crash. Only 2 out of ~40 contained the
> > information
> > I needed to reproduce the crash reliably (as a site note: both are
> > fixed, so the number of crashes fixed it 4 but not 3 as I wrote in my
> > initial mail. 4/40 is still a bad percentage)
> 
> 'Bad' in what way? it's probably 4 - almost certainly 2 or 3 - more than
> you would have fixed if abrt didn't exist.

This is not a fair calculation or statement. Also without abrt bugs
about crashes have been reported.

Regards
Till
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