reporting bugs

[Orion Poplawski]

On 11/04/2011 05:39 PM, Ian Malone wrote:
> On 4 November 2011 17:23, Kevin Kofler<kevin.kofler at chello.at>  wrote:
>> Ian Malone wrote:
>>> If I filed every bug in the distro in upstream I'd have a dozen
>>> different bugzilla accounts by now.
>>
>> So what? Maintainers are not messengers, they have other work to do than
>> forwarding the bugs you're too lazy to file directly at the right place.
>>
>
> Is there any point in me reporting any bug in Fedora bugzilla ever then?
>

Sure, but understand that it may not be as effective as reporting 
upstream.  I think it is useful for tracking purposes and for other 
Fedora users to find (and why I hate the closed->upstream approach). 
Sometimes it really is a bug in the Fedora package or in interaction 
with Fedora libraries.

But many (most) Fedora packagers are over worked or do this in their 
very limited free time and are almost certainly not as experienced with 
the code as the upstream maintainers.

As an example, I recently filed a bug against ghostscript.  Now, Tim 
Waugh is a great guy and often very responsive, but this time nothing 
happened for a bit (I'm guessing he was busy :-).  So I filed upstream 
and it was fixed in a day.  I notified Tim of the fix in the Fedora bug 
and an update was shortly on its way (courtesy of that nice Tim guy).

Yes, I have dozens of accounts in upstream issue trackers.  No big deal. 
  I want the issues I'm running up against fixed as soon as possible and 
filing upstream I've found is the most effective means.  Filing in both 
is even better.  But I won't call you lazy if you don't :)

-- 
Orion Poplawski
Technical Manager                     303-415-9701 x222
NWRA/CoRA Division                    FAX: 303-415-9702
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