Lost all print ability

[Anne Wilson]

On Tuesday 23 February 2010 14:27:09 Patrick Boutilier wrote:
> On 02/23/2010 10:18 AM, Anne Wilson wrote:
> > Desperate plea for help!  For several days now I haven't been able to
> > print anything at all.  I've removed hplip and reinstalled it.  Run
> > hp-setup and got both printers recognised.  Checked CUPS settings.  At
> > the end of that neither of the printers can do anything.  Print jobs go,
> > but the printer then pauses with the report
> > "/usr/lib/cups/filter/pstoraster failed".
> > 
> > I'm now desperate.  There are so many things that depend on printing. 
> > What could possibly be wrong?
> 
> Any hints in /var/log/cups/error_log ?
> 
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/hpijs/hpcups.cpp 263: 
cupsRasterOpen failed, fd = 0: No such file or directory
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/hpijs/hpcups.cpp 682: hpcups: 
returning status 1 from main
D [23/Feb/2010:14:24:43 +0000] [Job 76] prnt/backend/hp.c 838: ERROR: null 
print job total=0
D [23/Feb/2010:14:24:43 +0000] [Job 76] Backend returned status 1 (failed)
D [23/Feb/2010:14:24:43 +0000] [Job 76] Printer stopped due to backend errors; 
please consult the error_log file for details.
D [23/Feb/2010:14:24:43 +0000] [Job 76] End of messages
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state=5(stopped)
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state-
message="/usr/lib/cups/filter/pstoraster failed"
D [23/Feb/2010:14:24:43 +0000] [Job 76] printer-state-reasons=paused

Looks as though José's suggestion of replacing ghostscript is probably the 
answer.

Anne
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