[Bug 607873] New: Review Request: OTRS - Open Source Ticket Request System

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Fri Jun 25 04:19:56 UTC 2010


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Summary: Review Request: OTRS - Open Source Ticket Request System

https://bugzilla.redhat.com/show_bug.cgi?id=607873

           Summary: Review Request: OTRS - Open Source Ticket Request
                    System
           Product: Fedora
           Version: rawhide
          Platform: All
        OS/Version: Linux
            Status: NEW
          Severity: medium
          Priority: medium
         Component: Package Review
        AssignedTo: nobody at fedoraproject.org
        ReportedBy: kanarip at kanarip.com
         QAContact: extras-qa at fedoraproject.org
                CC: notting at redhat.com, fedora-package-review at redhat.com
   Estimated Hours: 0.0
    Classification: Fedora


Spec URL:
http://git.ergo-project.org/?p=kolab-fedora.git;a=blob_plain;f=el5/custom-el5-kolabsys.com/SPECS/otrs.spec
SRPM URL:
http://koji.ergo-project.org/packages/otrs/2.4.7/1.el5/src/otrs-2.4.7-1.el5.src.rpm
Description: Revival of a previously retired package.

Original review request: #180015

OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.

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