Changing stock response re: lack of debugging symbols with ABRT

[Christopher Beland]

Hearing no objections, I updated the language at:

https://fedoraproject.org/wiki/BugZappers/StockBugzillaResponses#No_Debugging_Symbols

-B.

On Fri, 2010-04-02 at 16:19 -0400, Christopher Beland wrote:
> It looks like things have gone a bit awry with this triage:
> https://bugzilla.redhat.com/show_bug.cgi?id=575030
> 
> ABRT's automatically reported backtrace didn't include debugging
> symbols, but the triager used the stock message here:
> 
> https://fedoraproject.org/wiki/BugZappers/StockBugzillaResponses#No_Stack_Trace
> 
> I was going to change that stock response to advise triagers that they
> should not use it in the case of automatically generated backtraces from
> ABRT.  ABRT should have installed the required debuginfo packages
> automatically, and the fact that it didn't means there's a bug in ABRT
> (or a supporting package).  
> 
> I'm thinking the right thing for the triager to do is to apologize for
> the system not collecting enough information to diagnose the crash, and
> assign the bug to ABRT (or the appropriate supporting package) so that
> future crashes can be diagnosed properly.  Does that sound reasonable?
> 
> -B.
>