reporting bugs upstream : nothing on the wiki?

[Ankur Sinha]

On Mon, 2010-07-12 at 11:17 -0700, Adam Williamson wrote:
> On Mon, 2010-07-12 at 13:37 +0530, Ankur Sinha wrote:
> > hi,
> > 
> > I've just been reading up the thread on -devel regarding the "WONTFIX".
> > 
> > Out of curiosity, I googled "site:fedoraproject.org reporting bugs".
> > 
> > I found 3 pages of interest. Surprisingly, none of them mention anything
> > about filing bugs upstream. Can someone please add this info to the
> > wiki? It would be helpful. I'd do it myself, but I'm not much of a
> > bugzapper. Most bugs that I report are after running around on the IRC
> > asking people what to do XD. If someone could reply with a summary, I'd
> > be happy to update the page(s)
> > 
> > I also think having a link "report a bug" or something similar on the
> > main fp.o page would be nice. (This would need contacting the webites
> > team?)
> > 
> > People should be encouraged to report bugs, and better bugs. 
> > 
> > If this isn't the right place for this discussion, please feel free to
> > direct me to the correct ml. 
> 
> What would you suggest we should include in such a page?

hi,

I'm no expert but it needs to be mentioned somewhere that a bug if
reported upstream will need the reporter to then furnish info etc., as
required, to the upstream bug tracker? i.e., the reporter should pay
attention to the upstream bug tracker instead of the fedora bugzilla.
Otherwise, the bugs are reported to the fedora bugzilla, referred
upstream, but not fixed. Either because upstream has a hard time
reproducing it, or because it needs more info (which the reporter
doesn't provide since they're not following up). "Getting upstream close
to users" would sort of sum it up?

As per the fp.o suggestion, I'd really like a "file a bug" link right
out there on the main page, since filing bugs is as important (if not
more) than developing/downloading fedora (or related packages). 

These are just things right out of my mind. The bugzapper team would
probably have better ideas to encourage users to submit bugs, both to
fedora and upstreams and also follow them up till the end. 

regards,
Ankur