printing problems with TC3 fedora 18 x86_64 HP Laserjet 1200
Antonio Olivares
wingators at inbox.com
Mon Oct 15 12:19:55 UTC 2012
> -----Original Message-----
> From: wingators at inbox.com
> Sent: Mon, 15 Oct 2012 04:13:19 -0800
> To: test at lists.fedoraproject.org, test at lists.fedoraproject.org
> Subject: Re: printing problems with TC3 fedora 18 x86_64 HP Laserjet 1200
>
>
>
>> -----Original Message-----
>> From: twaugh at redhat.com
>> Sent: Mon, 15 Oct 2012 13:00:37 +0100
>> To: test at lists.fedoraproject.org
>> Subject: Re: printing problems with TC3 fedora 18 x86_64 HP Laserjet
>> 1200
>>
>> On Fri, 2012-10-12 at 13:45 -0800, Antonio Olivares wrote:
>>> However, I cannot print. I setup the printer and when I print I see:
>>>
>>> PCL XL error
>>> Subsytem: KERNEL
>>> Error: IllegalTag
>>> Operator: 0x45
>>> Position: 825
>>
>> Please file a bug report against one of the printing components e.g.
>> cups.
>>
>> It will be useful to attach the troubleshoot.txt file you get from
>> following the troubleshooting procedure:
>> https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter
>>
>> It is useful to know that it worked in Fedora 16. Hopefully we can
>> narrow down what the difference is.
>>
>> Thanks,
>> Tim.
>> */
>
> Dear sir,
>
> In following your advice, I get the following:
>
> Page 1 (Scheduler not running?):
> {'cups_connection_failure': False}
> Page 2 (Is local server publishing?):
> {'local_server_exporting_printers': False}
> Page 3 (Choose printer):
> {'cups_dest': <cups.Dest HP-LaserJet-1200>,
> 'cups_instance': None,
> 'cups_queue': 'HP-LaserJet-1200',
> 'cups_queue_listed': True}
> Page 4 (Check printer sanity):
> {'cups_device_uri_scheme': u'usb',
> 'cups_printer_dict': {'device-uri':
> u'usb://HP/LaserJet%201200?serial=00CNBQ052100',
> 'printer-info': u'HP LaserJet 1200',
> 'printer-is-shared': True,
> 'printer-location': u'',
> 'printer-make-and-model': u'HP LaserJet 1200
> Foomatic/pxlmono (recommended)',
> 'printer-state': 3,
> 'printer-state-message': u'Sending data to
> printer.',
> 'printer-state-reasons': [u'none'],
> 'printer-type': 8433684,
> 'printer-uri-supported':
> u'ipp://localhost:631/printers/HP-LaserJet-1200'},
> 'cups_printer_remote': False,
> 'is_cups_class': False,
> 'local_cups_queue_attributes': {'auth-info-required': u'none',
> 'charset-configured': u'utf-8',
> 'charset-supported': [u'us-ascii',
> u'utf-8'],
> 'color-supported': False,
> 'compression-supported': [u'none',
> u'gzip'],
> 'copies-default': 1,
> 'copies-supported': (1, 9999),
> 'cups-version': u'1.5.4',
> 'device-uri':
> u'usb://HP/LaserJet%201200?serial=00CNBQ052100',
> 'document-format-default':
> u'application/octet-stream',
> 'document-format-supported':
> [u'application/octet-stream',
>
> u'application/pdf',
>
> u'application/postscript',
>
> u'application/vnd.cups-banner',
>
> u'application/vnd.cups-command',
>
> u'application/vnd.cups-pdf',
>
> u'application/vnd.cups-postscript',
>
> u'application/vnd.cups-raw',
>
> u'application/x-cshell',
>
> u'application/x-csource',
>
> u'application/x-perl',
>
> u'application/x-shell',
>
> u'image/gif',
>
> u'image/jpeg',
>
> u'image/png',
>
> u'image/tiff',
>
> u'image/x-bitmap',
>
> u'image/x-photocd',
>
> u'image/x-portable-anymap',
>
> u'image/x-portable-bitmap',
>
> u'image/x-portable-graymap',
>
> u'image/x-portable-pixmap',
>
> u'image/x-sgi-rgb',
>
> u'image/x-sun-raster',
>
> u'image/x-xbitmap',
>
> u'image/x-xpixmap',
>
> u'text/css',
>
> u'text/html',
>
> u'text/plain'],
> 'finishings-default': 3,
> 'finishings-supported': [3],
> 'generated-natural-language-supported':
> [u'en-us'],
> 'ipp-versions-supported': [u'1.0',
> u'1.1',
> u'2.0',
> u'2.1'],
> 'ippget-event-life': 15,
> 'job-creation-attributes-supported':
> [u'copies',
>
> u'finishings',
>
> u'ipp-attribute-fidelity',
>
> u'job-hold-until',
>
> u'job-name',
>
> u'job-priority',
>
> u'job-sheets',
>
> u'media',
>
> u'media-col',
>
> u'multiple-document-handling',
>
> u'number-up',
>
> u'output-bin',
>
> u'output-mode',
>
> u'orientation-requested',
>
> u'page-ranges',
>
> u'print-quality',
>
> u'printer-resolution',
>
> u'sides'],
> 'job-hold-until-default': u'no-hold',
> 'job-hold-until-supported': [u'no-hold',
>
> u'indefinite',
>
> u'day-time',
> u'evening',
> u'night',
>
> u'second-shift',
>
> u'third-shift',
>
> u'weekend'],
> 'job-ids-supported': True,
> 'job-k-limit': 0,
> 'job-k-octets-supported': (0, 51606140),
> 'job-page-limit': 0,
> 'job-priority-default': 50,
> 'job-priority-supported': [100],
> 'job-quota-period': 0,
> 'job-settable-attributes-supported':
> [u'copies',
>
> u'finishings',
>
> u'job-hold-until',
>
> u'job-name',
>
> u'job-priority',
>
> u'media',
>
> u'media-col',
>
> u'multiple-document-handling',
>
> u'number-up',
>
> u'output-bin',
>
> u'output-mode',
>
> u'orientation-requested',
>
> u'page-ranges',
>
> u'print-quality',
>
> u'printer-resolution',
>
> u'sides'],
> 'job-sheets-default': (u'none',
> u'none'),
> 'job-sheets-supported': [u'none',
> u'classified',
>
> u'confidential',
> u'secret',
> u'standard',
> u'topsecret',
>
> u'unclassified'],
> 'jpeg-k-octets-supported': (0,
> 51606140),
> 'jpeg-x-dimension-supported': (0,
> 65535),
> 'jpeg-y-dimension-supported': (1,
> 65535),
> 'marker-change-time': 0,
> 'media-bottom-margin-supported': [1270],
> 'media-col-supported':
> [u'media-bottom-margin',
>
> u'media-left-margin',
>
> u'media-right-margin',
> u'media-size',
> u'media-source',
>
> u'media-top-margin',
> u'media-type'],
> 'media-default': u'na_letter_8.5x11in',
> 'media-left-margin-supported': [635],
> 'media-right-margin-supported': [635],
> 'media-source-supported': [u'auto',
> u'top',
> u'middle',
> u'bottom',
>
> u'by-pass-tray',
> u'auto',
> u'manual'],
> 'media-supported':
> [u'na_letter_8.5x11in',
> u'iso_a4_210x297mm',
>
> u'oe_11x17in_11x17in',
> u'iso_a3_297x420mm',
> u'iso_a5_148x210mm',
> u'jis_b5_182x257mm',
>
> u'na_number-10_4.125x9.5in',
> u'iso_c5_162x229mm',
> u'iso_dl_110x220mm',
>
> u'om_env-isob5_176.04x250.12mm',
>
> u'na_monarch_3.875x7.5in',
>
> u'na_executive_7.25x10.5in',
>
> u'na_legal_8.5x14in',
>
> u'custom_min_0.5x0.5in',
>
> u'custom_max_35277.779999x35277.779999mm'],
> 'media-top-margin-supported': [1270],
> 'multiple-document-handling-supported':
> [u'separate-documents-uncollated-copies',
>
> u'separate-documents-collated-copies'],
> 'multiple-document-jobs-supported':
> True,
> 'multiple-operation-time-out': 300,
> 'natural-language-configured': u'en-us',
> 'notify-attributes-supported':
> [u'printer-state-change-time',
>
> u'notify-lease-expiration-time',
>
> u'notify-subscriber-user-name'],
> 'notify-events-default':
> [u'job-completed'],
> 'notify-events-supported':
> [u'job-completed',
>
> u'job-config-changed',
>
> u'job-created',
>
> u'job-progress',
>
> u'job-state-changed',
>
> u'job-stopped',
>
> u'printer-added',
>
> u'printer-changed',
>
> u'printer-config-changed',
>
> u'printer-deleted',
>
> u'printer-finishings-changed',
>
> u'printer-media-changed',
>
> u'printer-modified',
>
> u'printer-restarted',
>
> u'printer-shutdown',
>
> u'printer-state-changed',
>
> u'printer-stopped',
>
> u'server-audit',
>
> u'server-restarted',
>
> u'server-started',
>
> u'server-stopped'],
> 'notify-lease-duration-default': 86400,
> 'notify-lease-duration-supported': (0,
>
> 2147483647),
> 'notify-max-events-supported': [100],
> 'notify-pull-method-supported':
> [u'ippget'],
> 'notify-schemes-supported': [u'dbus',
> u'mailto',
> u'rss'],
> 'number-up-default': 1,
> 'number-up-supported': [1, 2, 4, 6, 9,
> 16],
> 'operations-supported': [2,
> 4,
> 5,
> 6,
> 8,
> 9,
> 10,
> 11,
> 12,
> 13,
> 14,
> 16,
> 17,
> 18,
> 19,
> 20,
> 21,
> 22,
> 23,
> 24,
> 25,
> 26,
> 27,
> 28,
> 34,
> 35,
> 37,
> 38,
> 56,
> 57,
> 59,
> 16385,
> 16386,
> 16387,
> 16388,
> 16389,
> 16390,
> 16391,
> 16392,
> 16393,
> 16394,
> 16395,
> 16396,
> 16397,
> 16398,
> 16399,
> 16423],
> 'orientation-requested-default': None,
> 'orientation-requested-supported': [3,
> 4,
> 5,
> 6],
> 'output-bin-default': u'face-down',
> 'output-bin-supported': [u'face-down'],
> 'output-mode-default': u'monochrome',
> 'output-mode-supported':
> [u'monochrome'],
> 'page-ranges-supported': True,
> 'pages-per-minute': 1,
> 'pdf-k-octets-supported': (0, 51606140),
> 'pdf-versions-supported': [u'adobe-1.2',
> u'adobe-1.3',
> u'adobe-1.4',
> u'adobe-1.5',
> u'adobe-1.6',
> u'adobe-1.7',
>
> u'iso-19005-1_2005',
>
> u'iso-32000-1_2008',
>
> u'pwg-5102.3'],
> 'pdl-override-supported':
> [u'attempted'],
> 'port-monitor': u'none',
> 'port-monitor-supported': [u'none'],
> 'print-color-mode-default':
> u'monochrome',
> 'print-color-mode-supported':
> [u'monochrome'],
> 'print-quality-default': 4,
> 'print-quality-supported': [4],
> 'printer-commands': [u'AutoConfigure',
> u'Clean',
>
> u'PrintSelfTestPage'],
> 'printer-current-time':
> '(IPP_TAG_DATE)',
> 'printer-dns-sd-name': None,
> 'printer-error-policy': u'stop-printer',
> 'printer-error-policy-supported':
> [u'abort-job',
>
> u'retry-current-job',
>
> u'retry-job',
>
> u'stop-printer'],
> 'printer-icons':
> u'http://localhost:631/icons/HP-LaserJet-1200.png',
> 'printer-info': u'HP LaserJet 1200',
> 'printer-is-accepting-jobs': True,
> 'printer-is-shared': True,
> 'printer-location': u'',
> 'printer-make-and-model': u'HP LaserJet
> 1200 Foomatic/pxlmono (recommended)',
> 'printer-more-info':
> u'http://localhost:631/printers/HP-LaserJet-1200',
> 'printer-name': u'HP-LaserJet-1200',
> 'printer-op-policy': u'default',
> 'printer-op-policy-supported':
> [u'authenticated',
>
> u'default'],
> 'printer-resolution-default': (1200,
> 1200,
> 3),
> 'printer-resolution-supported': [(1200,
> 1200,
> 3)],
> 'printer-settable-attributes-supported':
> [u'printer-info',
>
> u'printer-location'],
> 'printer-state': 3,
> 'printer-state-change-time': 1350302701,
> 'printer-state-message': u'Sending data
> to printer.',
> 'printer-state-reasons': [u'none'],
> 'printer-type': 8433684,
> 'printer-up-time': 1350302917,
> 'printer-uri-supported':
> [u'ipp://localhost:631/printers/HP-LaserJet-1200'],
> 'printer-uuid':
> u'urn:uuid:a38dc31a-d496-3c9f-4a24-4f48c42476ed',
> 'queued-job-count': 0,
> 'server-is-sharing-printers': False,
> 'sides-default': u'one-sided',
> 'sides-supported': [u'one-sided',
>
> u'two-sided-long-edge',
>
> u'two-sided-short-edge'],
> 'uri-authentication-supported':
> [u'requesting-user-name'],
> 'uri-security-supported': [u'none'],
> 'which-jobs-supported': [u'completed',
>
> u'not-completed',
> u'aborted',
> u'all',
> u'canceled',
> u'pending',
>
> u'pending-held',
> u'processing',
>
> u'processing-stopped']}}
> Page 5 (Check PPD sanity):
> {'cups_printer_ppd_defaults': {u'Adjustment': {},
> u'General': {u'Duplex': u'None',
> u'InputSlot': u'Default',
> u'PageRegion': u'Letter',
> u'PageSize': u'Letter',
> u'PrintoutMode': u'Draft'},
> u'JCL': {u'Copies': u'1',
> u'Manualfeed': u'Off',
> u'REt': u'Medium',
> u'TonerDensity': u'3'},
> u'PrintoutMode': {u'Economode':
> u'FromPrintoutMode',
> u'FastRes':
> u'FromPrintoutMode',
> u'PrinterResolution':
> u'FromPrintoutMode'}},
> 'cups_printer_ppd_valid': True,
> 'missing_pkgs_and_exes': ([], [])}
> Page 6 (Local or remote?):
> {'printer_is_remote': False}
> Page 7 (Choose device):
> {'cups_device_dict': {'device-class': 'direct',
> 'device-id':
> 'MFG:Hewlett-Packard;CMD:PJL,MLC,PCL,PCLXL,POSTSCRIPT;MDL:HP LaserJet
> 1200;CLS:PRINTER;DES:Hewlett-Packard LaserJet 1200;MEM:8MB',
> 'device-info': 'HP LaserJet 1200',
> 'device-make-and-model': 'HP LaserJet 1200'}}
> Page 8 (Printer state reasons):
> {'printer-state-message': u'Sending data to printer.',
> 'printer-state-reasons': [u'none']}
> Page 9 (Verify packages):
> {'packages_verification': {'cups': ['..?......
> /etc/cups/cupsd.conf.default',
> '.M....... c
> /etc/cups/subscriptions.conf',
> '..?......
> /usr/lib/cups/backend/dnssd',
> '..?......
> /usr/lib/cups/backend/ipp',
> '..?......
> /usr/lib/cups/backend/lpd',
> '..?......
> /usr/lib/cups/backend/serial',
> 'missing /var/spool/cups/tmp
> (Permission denied)'],
> 'foomatic': ['S.?......
> /usr/bin/foomatic-combo-xml'],
> 'gutenprint': ['S.?......
> /usr/bin/ijsgutenprint.5.2'],
> 'hpijs': [],
> 'hplip': ['..?......
> /usr/lib/cups/backend/hpfax',
> 'S.?......
> /usr/lib/cups/filter/hpps',
> 'missing /var/log/hp/tmp
> (Permission denied)'],
> 'system-config-printer': []}}
> Page 10 (Error log checkpoint):
> {'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
> 'DefaultAuthType': 'Basic',
> 'JobPrivateAccess': 'default',
> 'JobPrivateValues': 'default',
> 'MaxLogSize': '0',
> 'SubscriptionPrivateAccess': 'default',
> 'SubscriptionPrivateValues': 'default',
> 'SystemGroup': 'sys root',
> 'WebInterface': 'Yes',
> '_debug_logging': '0',
> '_remote_admin': '0',
> '_remote_any': '0',
> '_remote_printers': '1',
> '_share_printers': '0',
> '_user_cancel_any': '0'},
> 'error_log_checkpoint': 0}
> Page 11 (Print test page):
> {'test_page_attempted': '15/Oct/2012:07:11:07 +0000',
> 'test_page_completions': [(12, u'Job completed.')],
> 'test_page_job_id': [12],
> 'test_page_job_status': [(True,
> 12,
> 'HP-LaserJet-1200',
> 'Test Page',
> 'Completed',
> {'attributes-charset': u'utf-8',
> 'attributes-natural-language': u'en-us',
> 'document-count': 0,
> 'document-format':
> u'application/vnd.cups-banner',
> 'job-hold-until': u'no-hold',
> 'job-id': 12,
> 'job-k-octets': 1,
> 'job-media-progress': 0,
> 'job-media-sheets-completed': 1,
> 'job-more-info':
> u'http://localhost:631/jobs/12',
> 'job-name': u'Test Page',
> 'job-originating-host-name': u'localhost',
> 'job-originating-user-name': u'olivares',
> 'job-preserved': False,
> 'job-printer-state-message': u'',
> 'job-printer-state-reasons': [u'none'],
> 'job-printer-up-time': 1350303079,
> 'job-printer-uri':
> u'ipp://localhost:631/printers/HP-LaserJet-1200',
> 'job-priority': 50,
> 'job-sheets': [u'none', u'none'],
> 'job-state': 9,
> 'job-state-reasons':
> u'job-completed-successfully',
> 'job-uri': u'ipp://localhost:631/jobs/12',
> 'job-uuid':
> u'urn:uuid:b260246d-6e3b-3f7a-633f-831eb36cca5f',
> 'media': u'na-letter',
> 'printer-uri':
> u'ipp://localhost/printers/HP-LaserJet-1200',
> 'time-at-completed': 1350303068,
> 'time-at-creation': 1350303067,
> 'time-at-processing': 1350303067})],
> 'test_page_successful': False}
> Page 12 (Error log fetch):
> {'error_log': []}
> Page 13 (Locale issues):
> {'printer_page_size': u'Letter',
> 'system_locale_lang': 'en_US',
> 'user_locale_ctype': 'en_US',
> 'user_locale_messages': 'en_US'}
>
>
> Should I still file a bug report against cups? how do I proceed?
>
> Thanks & Regards,
>
>
> Antonio
> --
Dear folks,
I deleted the printer again and re added it. Now the printer works. It prints correctly. Thanks to all for the help!
Regards,
Antonio
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