printing problems with TC3 fedora 18 x86_64 HP Laserjet 1200

Antonio Olivares wingators at inbox.com
Mon Oct 15 12:19:55 UTC 2012



> -----Original Message-----
> From: wingators at inbox.com
> Sent: Mon, 15 Oct 2012 04:13:19 -0800
> To: test at lists.fedoraproject.org, test at lists.fedoraproject.org
> Subject: Re: printing problems with TC3 fedora 18 x86_64 HP Laserjet 1200
> 
> 
> 
>> -----Original Message-----
>> From: twaugh at redhat.com
>> Sent: Mon, 15 Oct 2012 13:00:37 +0100
>> To: test at lists.fedoraproject.org
>> Subject: Re: printing problems with TC3 fedora 18 x86_64 HP Laserjet
>> 1200
>> 
>> On Fri, 2012-10-12 at 13:45 -0800, Antonio Olivares wrote:
>>> However, I cannot print.  I setup the printer and when I print I see:
>>> 
>>> PCL XL error
>>>      Subsytem:  KERNEL
>>>      Error:     IllegalTag
>>>      Operator:  0x45
>>>      Position:  825
>> 
>> Please file a bug report against one of the printing components e.g.
>> cups.
>> 
>> It will be useful to attach the troubleshoot.txt file you get from
>> following the troubleshooting procedure:
>> https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter
>> 
>> It is useful to know that it worked in Fedora 16. Hopefully we can
>> narrow down what the difference is.
>> 
>> Thanks,
>> Tim.
>> */
> 
> Dear sir,
> 
> In following your advice, I get the following:
> 
> Page 1 (Scheduler not running?):
> {'cups_connection_failure': False}
> Page 2 (Is local server publishing?):
> {'local_server_exporting_printers': False}
> Page 3 (Choose printer):
> {'cups_dest': <cups.Dest HP-LaserJet-1200>,
>  'cups_instance': None,
>  'cups_queue': 'HP-LaserJet-1200',
>  'cups_queue_listed': True}
> Page 4 (Check printer sanity):
> {'cups_device_uri_scheme': u'usb',
>  'cups_printer_dict': {'device-uri':
> u'usb://HP/LaserJet%201200?serial=00CNBQ052100',
>                        'printer-info': u'HP LaserJet 1200',
>                        'printer-is-shared': True,
>                        'printer-location': u'',
>                        'printer-make-and-model': u'HP LaserJet 1200
> Foomatic/pxlmono (recommended)',
>                        'printer-state': 3,
>                        'printer-state-message': u'Sending data to
> printer.',
>                        'printer-state-reasons': [u'none'],
>                        'printer-type': 8433684,
>                        'printer-uri-supported':
> u'ipp://localhost:631/printers/HP-LaserJet-1200'},
>  'cups_printer_remote': False,
>  'is_cups_class': False,
>  'local_cups_queue_attributes': {'auth-info-required': u'none',
>                                  'charset-configured': u'utf-8',
>                                  'charset-supported': [u'us-ascii',
> u'utf-8'],
>                                  'color-supported': False,
>                                  'compression-supported': [u'none',
> u'gzip'],
>                                  'copies-default': 1,
>                                  'copies-supported': (1, 9999),
>                                  'cups-version': u'1.5.4',
>                                  'device-uri':
> u'usb://HP/LaserJet%201200?serial=00CNBQ052100',
>                                  'document-format-default':
> u'application/octet-stream',
>                                  'document-format-supported':
> [u'application/octet-stream',
> 
> u'application/pdf',
> 
> u'application/postscript',
> 
> u'application/vnd.cups-banner',
> 
> u'application/vnd.cups-command',
> 
> u'application/vnd.cups-pdf',
> 
> u'application/vnd.cups-postscript',
> 
> u'application/vnd.cups-raw',
> 
> u'application/x-cshell',
> 
> u'application/x-csource',
> 
> u'application/x-perl',
> 
> u'application/x-shell',
> 
> u'image/gif',
> 
> u'image/jpeg',
> 
> u'image/png',
> 
> u'image/tiff',
> 
> u'image/x-bitmap',
> 
> u'image/x-photocd',
> 
> u'image/x-portable-anymap',
> 
> u'image/x-portable-bitmap',
> 
> u'image/x-portable-graymap',
> 
> u'image/x-portable-pixmap',
> 
> u'image/x-sgi-rgb',
> 
> u'image/x-sun-raster',
> 
> u'image/x-xbitmap',
> 
> u'image/x-xpixmap',
> 
> u'text/css',
> 
> u'text/html',
> 
> u'text/plain'],
>                                  'finishings-default': 3,
>                                  'finishings-supported': [3],
>                                  'generated-natural-language-supported':
> [u'en-us'],
>                                  'ipp-versions-supported': [u'1.0',
>                                                             u'1.1',
>                                                             u'2.0',
>                                                             u'2.1'],
>                                  'ippget-event-life': 15,
>                                  'job-creation-attributes-supported':
> [u'copies',
> 
> u'finishings',
> 
> u'ipp-attribute-fidelity',
> 
> u'job-hold-until',
> 
> u'job-name',
> 
> u'job-priority',
> 
> u'job-sheets',
> 
> u'media',
> 
> u'media-col',
> 
> u'multiple-document-handling',
> 
> u'number-up',
> 
> u'output-bin',
> 
> u'output-mode',
> 
> u'orientation-requested',
> 
> u'page-ranges',
> 
> u'print-quality',
> 
> u'printer-resolution',
> 
> u'sides'],
>                                  'job-hold-until-default': u'no-hold',
>                                  'job-hold-until-supported': [u'no-hold',
> 
> u'indefinite',
> 
> u'day-time',
>                                                               u'evening',
>                                                               u'night',
> 
> u'second-shift',
> 
> u'third-shift',
> 
> u'weekend'],
>                                  'job-ids-supported': True,
>                                  'job-k-limit': 0,
>                                  'job-k-octets-supported': (0, 51606140),
>                                  'job-page-limit': 0,
>                                  'job-priority-default': 50,
>                                  'job-priority-supported': [100],
>                                  'job-quota-period': 0,
>                                  'job-settable-attributes-supported':
> [u'copies',
> 
> u'finishings',
> 
> u'job-hold-until',
> 
> u'job-name',
> 
> u'job-priority',
> 
> u'media',
> 
> u'media-col',
> 
> u'multiple-document-handling',
> 
> u'number-up',
> 
> u'output-bin',
> 
> u'output-mode',
> 
> u'orientation-requested',
> 
> u'page-ranges',
> 
> u'print-quality',
> 
> u'printer-resolution',
> 
> u'sides'],
>                                  'job-sheets-default': (u'none',
> u'none'),
>                                  'job-sheets-supported': [u'none',
>                                                           u'classified',
> 
> u'confidential',
>                                                           u'secret',
>                                                           u'standard',
>                                                           u'topsecret',
> 
> u'unclassified'],
>                                  'jpeg-k-octets-supported': (0,
> 51606140),
>                                  'jpeg-x-dimension-supported': (0,
> 65535),
>                                  'jpeg-y-dimension-supported': (1,
> 65535),
>                                  'marker-change-time': 0,
>                                  'media-bottom-margin-supported': [1270],
>                                  'media-col-supported':
> [u'media-bottom-margin',
> 
> u'media-left-margin',
> 
> u'media-right-margin',
>                                                          u'media-size',
>                                                          u'media-source',
> 
> u'media-top-margin',
>                                                          u'media-type'],
>                                  'media-default': u'na_letter_8.5x11in',
>                                  'media-left-margin-supported': [635],
>                                  'media-right-margin-supported': [635],
>                                  'media-source-supported': [u'auto',
>                                                             u'top',
>                                                             u'middle',
>                                                             u'bottom',
> 
> u'by-pass-tray',
>                                                             u'auto',
>                                                             u'manual'],
>                                  'media-supported':
> [u'na_letter_8.5x11in',
>                                                      u'iso_a4_210x297mm',
> 
> u'oe_11x17in_11x17in',
>                                                      u'iso_a3_297x420mm',
>                                                      u'iso_a5_148x210mm',
>                                                      u'jis_b5_182x257mm',
> 
> u'na_number-10_4.125x9.5in',
>                                                      u'iso_c5_162x229mm',
>                                                      u'iso_dl_110x220mm',
> 
> u'om_env-isob5_176.04x250.12mm',
> 
> u'na_monarch_3.875x7.5in',
> 
> u'na_executive_7.25x10.5in',
> 
> u'na_legal_8.5x14in',
> 
> u'custom_min_0.5x0.5in',
> 
> u'custom_max_35277.779999x35277.779999mm'],
>                                  'media-top-margin-supported': [1270],
>                                  'multiple-document-handling-supported':
> [u'separate-documents-uncollated-copies',
> 
> u'separate-documents-collated-copies'],
>                                  'multiple-document-jobs-supported':
> True,
>                                  'multiple-operation-time-out': 300,
>                                  'natural-language-configured': u'en-us',
>                                  'notify-attributes-supported':
> [u'printer-state-change-time',
> 
> u'notify-lease-expiration-time',
> 
> u'notify-subscriber-user-name'],
>                                  'notify-events-default':
> [u'job-completed'],
>                                  'notify-events-supported':
> [u'job-completed',
> 
> u'job-config-changed',
> 
> u'job-created',
> 
> u'job-progress',
> 
> u'job-state-changed',
> 
> u'job-stopped',
> 
> u'printer-added',
> 
> u'printer-changed',
> 
> u'printer-config-changed',
> 
> u'printer-deleted',
> 
> u'printer-finishings-changed',
> 
> u'printer-media-changed',
> 
> u'printer-modified',
> 
> u'printer-restarted',
> 
> u'printer-shutdown',
> 
> u'printer-state-changed',
> 
> u'printer-stopped',
> 
> u'server-audit',
> 
> u'server-restarted',
> 
> u'server-started',
> 
> u'server-stopped'],
>                                  'notify-lease-duration-default': 86400,
>                                  'notify-lease-duration-supported': (0,
> 
> 2147483647),
>                                  'notify-max-events-supported': [100],
>                                  'notify-pull-method-supported':
> [u'ippget'],
>                                  'notify-schemes-supported': [u'dbus',
>                                                               u'mailto',
>                                                               u'rss'],
>                                  'number-up-default': 1,
>                                  'number-up-supported': [1, 2, 4, 6, 9,
> 16],
>                                  'operations-supported': [2,
>                                                           4,
>                                                           5,
>                                                           6,
>                                                           8,
>                                                           9,
>                                                           10,
>                                                           11,
>                                                           12,
>                                                           13,
>                                                           14,
>                                                           16,
>                                                           17,
>                                                           18,
>                                                           19,
>                                                           20,
>                                                           21,
>                                                           22,
>                                                           23,
>                                                           24,
>                                                           25,
>                                                           26,
>                                                           27,
>                                                           28,
>                                                           34,
>                                                           35,
>                                                           37,
>                                                           38,
>                                                           56,
>                                                           57,
>                                                           59,
>                                                           16385,
>                                                           16386,
>                                                           16387,
>                                                           16388,
>                                                           16389,
>                                                           16390,
>                                                           16391,
>                                                           16392,
>                                                           16393,
>                                                           16394,
>                                                           16395,
>                                                           16396,
>                                                           16397,
>                                                           16398,
>                                                           16399,
>                                                           16423],
>                                  'orientation-requested-default': None,
>                                  'orientation-requested-supported': [3,
>                                                                      4,
>                                                                      5,
>                                                                      6],
>                                  'output-bin-default': u'face-down',
>                                  'output-bin-supported': [u'face-down'],
>                                  'output-mode-default': u'monochrome',
>                                  'output-mode-supported':
> [u'monochrome'],
>                                  'page-ranges-supported': True,
>                                  'pages-per-minute': 1,
>                                  'pdf-k-octets-supported': (0, 51606140),
>                                  'pdf-versions-supported': [u'adobe-1.2',
>                                                             u'adobe-1.3',
>                                                             u'adobe-1.4',
>                                                             u'adobe-1.5',
>                                                             u'adobe-1.6',
>                                                             u'adobe-1.7',
> 
> u'iso-19005-1_2005',
> 
> u'iso-32000-1_2008',
> 
> u'pwg-5102.3'],
>                                  'pdl-override-supported':
> [u'attempted'],
>                                  'port-monitor': u'none',
>                                  'port-monitor-supported': [u'none'],
>                                  'print-color-mode-default':
> u'monochrome',
>                                  'print-color-mode-supported':
> [u'monochrome'],
>                                  'print-quality-default': 4,
>                                  'print-quality-supported': [4],
>                                  'printer-commands': [u'AutoConfigure',
>                                                       u'Clean',
> 
> u'PrintSelfTestPage'],
>                                  'printer-current-time':
> '(IPP_TAG_DATE)',
>                                  'printer-dns-sd-name': None,
>                                  'printer-error-policy': u'stop-printer',
>                                  'printer-error-policy-supported':
> [u'abort-job',
> 
> u'retry-current-job',
> 
> u'retry-job',
> 
> u'stop-printer'],
>                                  'printer-icons':
> u'http://localhost:631/icons/HP-LaserJet-1200.png',
>                                  'printer-info': u'HP LaserJet 1200',
>                                  'printer-is-accepting-jobs': True,
>                                  'printer-is-shared': True,
>                                  'printer-location': u'',
>                                  'printer-make-and-model': u'HP LaserJet
> 1200 Foomatic/pxlmono (recommended)',
>                                  'printer-more-info':
> u'http://localhost:631/printers/HP-LaserJet-1200',
>                                  'printer-name': u'HP-LaserJet-1200',
>                                  'printer-op-policy': u'default',
>                                  'printer-op-policy-supported':
> [u'authenticated',
> 
> u'default'],
>                                  'printer-resolution-default': (1200,
>                                                                 1200,
>                                                                 3),
>                                  'printer-resolution-supported': [(1200,
>                                                                    1200,
>                                                                    3)],
>                                  'printer-settable-attributes-supported':
> [u'printer-info',
> 
> u'printer-location'],
>                                  'printer-state': 3,
>                                  'printer-state-change-time': 1350302701,
>                                  'printer-state-message': u'Sending data
> to printer.',
>                                  'printer-state-reasons': [u'none'],
>                                  'printer-type': 8433684,
>                                  'printer-up-time': 1350302917,
>                                  'printer-uri-supported':
> [u'ipp://localhost:631/printers/HP-LaserJet-1200'],
>                                  'printer-uuid':
> u'urn:uuid:a38dc31a-d496-3c9f-4a24-4f48c42476ed',
>                                  'queued-job-count': 0,
>                                  'server-is-sharing-printers': False,
>                                  'sides-default': u'one-sided',
>                                  'sides-supported': [u'one-sided',
> 
> u'two-sided-long-edge',
> 
> u'two-sided-short-edge'],
>                                  'uri-authentication-supported':
> [u'requesting-user-name'],
>                                  'uri-security-supported': [u'none'],
>                                  'which-jobs-supported': [u'completed',
> 
> u'not-completed',
>                                                           u'aborted',
>                                                           u'all',
>                                                           u'canceled',
>                                                           u'pending',
> 
> u'pending-held',
>                                                           u'processing',
> 
> u'processing-stopped']}}
> Page 5 (Check PPD sanity):
> {'cups_printer_ppd_defaults': {u'Adjustment': {},
>                                u'General': {u'Duplex': u'None',
>                                             u'InputSlot': u'Default',
>                                             u'PageRegion': u'Letter',
>                                             u'PageSize': u'Letter',
>                                             u'PrintoutMode': u'Draft'},
>                                u'JCL': {u'Copies': u'1',
>                                         u'Manualfeed': u'Off',
>                                         u'REt': u'Medium',
>                                         u'TonerDensity': u'3'},
>                                u'PrintoutMode': {u'Economode':
> u'FromPrintoutMode',
>                                                  u'FastRes':
> u'FromPrintoutMode',
>                                                  u'PrinterResolution':
> u'FromPrintoutMode'}},
>  'cups_printer_ppd_valid': True,
>  'missing_pkgs_and_exes': ([], [])}
> Page 6 (Local or remote?):
> {'printer_is_remote': False}
> Page 7 (Choose device):
> {'cups_device_dict': {'device-class': 'direct',
>                       'device-id':
> 'MFG:Hewlett-Packard;CMD:PJL,MLC,PCL,PCLXL,POSTSCRIPT;MDL:HP LaserJet
> 1200;CLS:PRINTER;DES:Hewlett-Packard LaserJet 1200;MEM:8MB',
>                       'device-info': 'HP LaserJet 1200',
>                       'device-make-and-model': 'HP LaserJet 1200'}}
> Page 8 (Printer state reasons):
> {'printer-state-message': u'Sending data to printer.',
>  'printer-state-reasons': [u'none']}
> Page 9 (Verify packages):
> {'packages_verification': {'cups': ['..?......
> /etc/cups/cupsd.conf.default',
>                                     '.M.......  c
> /etc/cups/subscriptions.conf',
>                                     '..?......
> /usr/lib/cups/backend/dnssd',
>                                     '..?......
> /usr/lib/cups/backend/ipp',
>                                     '..?......
> /usr/lib/cups/backend/lpd',
>                                     '..?......
> /usr/lib/cups/backend/serial',
>                                     'missing     /var/spool/cups/tmp
> (Permission denied)'],
>                            'foomatic': ['S.?......
> /usr/bin/foomatic-combo-xml'],
>                            'gutenprint': ['S.?......
> /usr/bin/ijsgutenprint.5.2'],
>                            'hpijs': [],
>                            'hplip': ['..?......
> /usr/lib/cups/backend/hpfax',
>                                      'S.?......
> /usr/lib/cups/filter/hpps',
>                                      'missing     /var/log/hp/tmp
> (Permission denied)'],
>                            'system-config-printer': []}}
> Page 10 (Error log checkpoint):
> {'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
>                           'DefaultAuthType': 'Basic',
>                           'JobPrivateAccess': 'default',
>                           'JobPrivateValues': 'default',
>                           'MaxLogSize': '0',
>                           'SubscriptionPrivateAccess': 'default',
>                           'SubscriptionPrivateValues': 'default',
>                           'SystemGroup': 'sys root',
>                           'WebInterface': 'Yes',
>                           '_debug_logging': '0',
>                           '_remote_admin': '0',
>                           '_remote_any': '0',
>                           '_remote_printers': '1',
>                           '_share_printers': '0',
>                           '_user_cancel_any': '0'},
>  'error_log_checkpoint': 0}
> Page 11 (Print test page):
> {'test_page_attempted': '15/Oct/2012:07:11:07 +0000',
>  'test_page_completions': [(12, u'Job completed.')],
>  'test_page_job_id': [12],
>  'test_page_job_status': [(True,
>                            12,
>                            'HP-LaserJet-1200',
>                            'Test Page',
>                            'Completed',
>                            {'attributes-charset': u'utf-8',
>                             'attributes-natural-language': u'en-us',
>                             'document-count': 0,
>                             'document-format':
> u'application/vnd.cups-banner',
>                             'job-hold-until': u'no-hold',
>                             'job-id': 12,
>                             'job-k-octets': 1,
>                             'job-media-progress': 0,
>                             'job-media-sheets-completed': 1,
>                             'job-more-info':
> u'http://localhost:631/jobs/12',
>                             'job-name': u'Test Page',
>                             'job-originating-host-name': u'localhost',
>                             'job-originating-user-name': u'olivares',
>                             'job-preserved': False,
>                             'job-printer-state-message': u'',
>                             'job-printer-state-reasons': [u'none'],
>                             'job-printer-up-time': 1350303079,
>                             'job-printer-uri':
> u'ipp://localhost:631/printers/HP-LaserJet-1200',
>                             'job-priority': 50,
>                             'job-sheets': [u'none', u'none'],
>                             'job-state': 9,
>                             'job-state-reasons':
> u'job-completed-successfully',
>                             'job-uri': u'ipp://localhost:631/jobs/12',
>                             'job-uuid':
> u'urn:uuid:b260246d-6e3b-3f7a-633f-831eb36cca5f',
>                             'media': u'na-letter',
>                             'printer-uri':
> u'ipp://localhost/printers/HP-LaserJet-1200',
>                             'time-at-completed': 1350303068,
>                             'time-at-creation': 1350303067,
>                             'time-at-processing': 1350303067})],
>  'test_page_successful': False}
> Page 12 (Error log fetch):
> {'error_log': []}
> Page 13 (Locale issues):
> {'printer_page_size': u'Letter',
>  'system_locale_lang': 'en_US',
>  'user_locale_ctype': 'en_US',
>  'user_locale_messages': 'en_US'}
> 
> 
> Should I still file a bug report against cups?  how do I proceed?
> 
> Thanks & Regards,
> 
> 
> Antonio
> --

Dear folks,

I deleted the printer again and re added it.  Now the printer works.  It prints correctly.  Thanks to all for the help!  

Regards,


Antonio

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