GNOME Shell freeze

[Adam Williamson]

On Sat, 2013-11-02 at 18:54 -0600, Mike Ruckman wrote:
> On Sat, 2 Nov 2013 17:19:30 +0100
> Michael Schwendt <mschwendt at gmail.com> wrote:
> 
> > On Sat, 02 Nov 2013 16:06:15 +0100, Noah Menzi wrote:
> > 
> > > On 02.11.2013 13:14, Michael Schwendt wrote:
> > > > Is this reproducible by anyone?
> > > >
> > > > 1. open a single gnome-terminal
> > > > 2. log in as root via "su -"
> > > > 3. run gedit
> > > > 4. try to open gedit's Preferences via the application specific
> > > > menu displayed on the top panel  (does it open? here, it doesn't)
> > > > 5. try to trigger the "Activities" hotspot with the mouse
> > > >
> > > > What happens? Here the desktop freezes completely. One can still
> > > > move the mouse, but that's all. Killing gedit and gnome-terminal
> > > > doesn't achieve anything. If killing more processes, eventually
> > > > the "Oh no..." screen appears, but upon trying to log back in at
> > > > GDM, the desktop doesn't load.
> > > I can reproduce this bug.
> > > On my Fedora 19 it doesn't open the application specific menu of
> > > gedit, but gnome doesn't freeze.
> > > On my Fedora 20 it doesn't open the application specific menu and
> > > the gnome desktop freezes completely. I can still move the mouse
> > > too.
> > 
> > Among the more than 700 gnome-shell bugs in Fedora bugzilla, I've
> > found
> > 
> >   https://bugzilla.redhat.com/956306
> > 
> > which exists since 2013-04-24 and is for Fedora 18. Since it has not
> > been responded to by a maintainer, what would be the normal
> > procedure? To open a new ticket for Fedora 20?
> 
> Go ahead and file a bug - this will help for tracking and the worst
> case scenario is it will merely be marked as a duplicate. You've
> already documented the steps to reproduce, so most of the work of
> filing a bug is already done :)

There's no right answer to the question, as there's no official policy
for handling bugs that affect multiple releases in Fedora's Bugzilla,
and indeed no good way of doing it: the way we abuse Bugzilla, we just
don't have a field that is capable of indicating 'affects all these
releases'. So different reporters, maintainers, and components handle it
differently; frequently the same person will handle it differently in
different cases.
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Twitter: AdamW_Fedora | XMPP: adamw AT happyassassin . net
http://www.happyassassin.net