Hi,<br><br>I have collected your inputs, while I am also spending - too much time :) - with<br>bugzilla, attempting to gain some experience. Your inputs make me improve as well, <br>I reckon.<br><br>What I had in mind with my question, had to do with how things work at other<br>side of the curtain. <br><br>1. How does the system appear to them ? For example, are they presented with<br>the same interface and form as I see on my side.<br><br>2. What do they have at their disposal ? A bunch of machines with all sorts<br>of installed platform versions ? Virtual machines ? <br><br>3. Are they shipped a package into their user directory and assigned the task ? <br><br>4. How are their days ? When they wait and wait for information from users,<br>how do they experience it ? <br><br>Get my drift ? <br><br>Perhaps I should install some replica of what is used at bugzilla.redhat.com ?<br>( is that doable ? )<br><br>5. I didn't get any response on my post:" Example of use:
python-mozilla ?"<br><br>$ bugzilla --user=USER --password=PWD info ? id-number or what ??<br><br>Michael Schwendt wrote earlier:<br>> To file bugs, I use the XMLRPC Python interface to bugzilla. Once I<br>> have a direct link to a ticket, I can open it with a browser if I need to, but<br>> that could be much faster, too.<br>><br>Guess it is the XMLRPC part that I have missed out. Used all day working<br>on bugs reports, and answered questions , so I would just read some<br>of my bug reports.<br><br>Could anyone give me some example of the commands ?<br><br>6. Something I have done: <br><br>In part of my document searches, I found that there is a Add-ons tool to Mozilla Firefox, called "buggy bar". Placed bugzilla.redhat.com in preferences, and I am<br>currently experimenting with it. It clearly show some of the importance of thinking how you express
certain fields. <br><br>//ARNE<br><br><p> 
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