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<div class="moz-cite-prefix">On 09/24/2013 03:48 PM, Michal
Jaegermann wrote:<br>
</div>
<blockquote cite="mid:20130924154845.GA13474@smok.harddata.com"
type="cite">
<pre wrap="">On Tue, Sep 24, 2013 at 09:46:51AM +0000, "Jóhann B. Guðmundsson" wrote:
</pre>
<blockquote type="cite" style="color: #000000;">
<pre wrap=""><span class="moz-txt-citetags">> </span>
<span class="moz-txt-citetags">> </span>So from my point of view we wont be gathering reports from novices
<span class="moz-txt-citetags">> </span>end users in 10 years time.
</pre>
</blockquote>
<pre wrap="">This is a plain self-fulfilling prophecy. If you will manage to kill
report gathering means then indeed you will have no reports; from novice
users in particular.
While bugzilla is far from perfect and it can be frustrating at times
a "solution" you are pushing does not even start to pass a laugh test.
</pre>
</blockquote>
<br>
Really... <br>
<br>
Let's run a simple query against bugzilla for bugs in the status
NEW ( as in not looked at ) and find out the oldest report from our
reporters for the soon to be EOL released F18 which should have the
longest time maintainers could have responded bugs filed by
reporters.<br>
<br>
<span class="bz_result_count">The oldest bug was filed by Stef
Walter </span><span class="bz_result_count"><span
class="bz_comment_user"><span class="vcard redhat_user"><a
class="email" href="mailto:stefw@redhat.com" title="Stef
Walter <stefw@redhat.com>"><span class="fn"></span></a></span></span>on
</span><span class="bz_result_count">2012-08-15 against binutils </span><span
class="bz_result_count">with total of 7205 bugs found. </span>(
You can multiple that number by half an hour at least of reporters
time )<br>
<br>
Now let's look at the gory details of EOL bugs closed wontfix
running [2]<br>
<br>
8031 bugs found. <br>
<br>
Do you honestly think this is a) healthy b) constructive for new
reporters ( which usually leave after waiting up to 13 months having
their bug fixed or in the case of the above over a year for somekind
of feedback from the maintainer ) <br>
<br>
I would think the highest priority from a QA perspective is to both
report and actually get the highest chances of having the bugs fixed
as well as receiving some kind of feed back from the maintainer
while reporters are at it. <br>
<br>
JBG<br>
<br>
1.
<tt><a class="moz-txt-link-freetext"
href="https://bugzilla.redhat.com/buglist.cgi?bug_status=NEW&classification=Fedora&limit=0&list_id=1738567&order=changeddate%2Cbug_id&product=Fedora&query_based_on=&query_format=advanced&version=18">https://bugzilla.redhat.com/buglist.cgi?bug_status=NEW&classification=Fedora&limit=0&list_id=1738567&order=changeddate%2Cbug_id&product=Fedora&query_based_on=&query_format=advanced&version=18</a></tt><br>
<br>
2.
<a class="moz-txt-link-freetext" href="https://bugzilla.redhat.com/buglist.cgi?bug_status=CLOSED&classification=Fedora&email2=endoflife%40fedoraproject.org&emaillongdesc2=1&emailtype2=substring&limit=0&list_id=1738569&order=changeddate%2Cbug_id&product=Fedora&query_format=advanced&resolution=WONTFIX&version=17">https://bugzilla.redhat.com/buglist.cgi?bug_status=CLOSED&classification=Fedora&email2=endoflife%40fedoraproject.org&emaillongdesc2=1&emailtype2=substring&limit=0&list_id=1738569&order=changeddate%2Cbug_id&product=Fedora&query_format=advanced&resolution=WONTFIX&version=17</a><br>
<br>
ps.<br>
<br>
Here's an exercise for the reader find out how many got fixed in F17
( for the shocking truth )
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