Trouble starting webex in F20

Chris Kottaridis chriskot at quietwind.net
Thu May 1 22:26:10 UTC 2014


On 05/01/2014 05:08 PM, Rick Stevens wrote:
> On 05/01/2014 01:40 PM, Andrew Azores issued this missive:
>> On 05/01/2014 04:27 PM, Chris Kottaridis wrote:
>>>
>>> On 05/01/2014 02:11 PM, Deepak Bhole wrote:
>>>> * Chris Kottaridis <chriskot at quietwind.net> [2014-05-01 13:25]:
>>>>> I have an F19 and an F20 host and when I try to start a webex on the
>>>>> F20 host it doesn't work right. It works fine on the F19 machine.
>>>>>
>>>>> The symptom is that when I start the webex in F20 it sends up a
>>>>> message about wanting to run an applet and I tell it yes it's OK to
>>>>> run the applet. That doesn't come up on the F19 host. On the F19 the
>>>>> icedtea icon pops up for a short time and then I get connected. I
>>>>> don't see the icedtea icon pop up in F20.
>>>>>
>>>>> I did notice that icedtea is at 1.5 in F20, but at 1.4 for F19 and
>>>>> there is some policy control added in 1.5. I set the policy to allow
>>>>> all applets to do everything for the time being in the
>>>>> .config/icedtea-web/security/java.policy file which the icedtea-web
>>>>> man page says is the default policy file.
>>>>>
>>>>> Any ideas on what the difference might be between F19 and F20 would
>>>>> be appreciated or pointer to a different group that could help.
>>>>>
>>>>> Sorry that I only have rather high level usage info, but so far
>>>>> other then this issue with starting a webex everything seems OK that
>>>>> I have tried so far.
>>>>>
>>>> Hi Chris,
>>>>
>>>> Is it possible for us to reproduce this? If so, what are the steps?
>>> You'd need a webex account.
>>
>> Hmm, there's no way to reproduce it with the test meeting [0] ?
>>
>>>
>>> After some more playing it seems the issue is when I try to share my
>>> desktop it doesn't get shared in F20, but does in F19.
>>
>> So the Webex applet is successfully starting with both, then?
>>
>>>
>>> That is what's so weird is it works like a champ in F19. I assume
>>> there is just something missing, maybe something I need to install or
>>> some permission or configuration setting. I haven't found anything in
>>> any log files yet to help point to what the problem might be.
>>>
>>> When I connect to webex to start a session if I click on Activities I
>>> see a webex icon of a ball that is half green and half blue and the
>>> name is "sun-applet-PluginMain" on the activites list. After I click
>>> on share desktop I see a second icon like that which says Atasjni on
>>> the F19, but still only have the one on F20. So, it seems some app is
>>> having trouble getting started when I click to share desktop. So, far
>>> I haven't found any complaint in any log file though.
>>>
>>> Thanks
>>> Chris Kottaridis
>>
>> Do you have any log files at all to share? You can also try launching
>> your browser from terminal (assuming this is starting through a browser
>> at all), and capture the output with a redirect or tee there.
>>
>> Also, just a note that IcedTea-Web 1.5 is available for Fedora 19 as
>> well. Although if you appear to be having problems after the 1.5 update,
>> I wouldn't recommend you update to it yet - not until we figure out
>> what's going on here! With 1.5 on both Fedora 19 (native) and 20 (VM),
>> Webex works fine, but I haven't tried this 'share desktop' 
>> functionality.
>>
>> [0] http://www.webex.com/test-meeting.html
>
> Also check to see if there's perhaps a SELinux alert going along with
> this. There may be changes to selinux configs that block sharing the
> desktop.

I don't know a lot about selinux, but I used the SELinux management tool 
to just disable SELinux.



So, I assume SELinux is out of the picture for now.

But, I think it is probably some local configuration issue like that.

Thanks
Chris Kottaridis
> ----------------------------------------------------------------------
> - Rick Stevens, Systems Engineer, AllDigital ricks at alldigital.com -
> - AIM/Skype: therps2        ICQ: 22643734            Yahoo: origrps2 -
> - -
> -         We have enough youth, how about a fountain of SMART?       -
> ----------------------------------------------------------------------

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