printer

[Tim Waugh]

On Tue, 2014-05-06 at 00:21 +0200, Patrick Dupre wrote:
> Every time that I reboot, I lost the queue configuration of my printer.
> I have to remove the printer and add it again.
> How can I avoid this disfunctioning in fedora 20?

Every so often someone reports this bug, but I have never been able to
collect enough information to diagnose it.

So the first thing I would say is: don't change anything! Let me collect
some information first, so I can fix the problem.

Please follow these steps:

1. Start from having rebooted, with no printers configured

2. Enable cups verbose logging like this:

su -c 'cupsctl --debug-logging'

3. Add a printer the way you normally do

4. Now reboot

5. Verify that the configuration has been lost.

6. Run this command: cat /etc/cups/printers.conf; date

7. Finally, disable verbose logging:

su -c 'cupsctl --no-debug-logging'

After following these steps:
* what did 'cat /etc/cups/printers.conf; date' say?
* please send me /var/log/cups/error_log *in private mail*, not to the
list. (Or even better: please file a bug report against the 'cups'
component in Bugzilla, and attach the error_log file there.)

Thanks,
Tim.
*/

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