<br><br><div class="gmail_quote">2010/9/22 Máirín Duffy <span dir="ltr"><<a href="mailto:duffy@fedoraproject.org">duffy@fedoraproject.org</a>></span><br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Hi Jef!<br>
<div class="im"><br>
On Wed, 2010-09-22 at 15:41 +0200, Jef van Schendel wrote:<br>
> Hi guys,<br>
><br>
> This morning I've been working on the redesigned Fedora Help page.<br>
> This is what I've got so far:<br>
><br>
> <a href="http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.png" target="_blank">http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.png</a><br>
> <a href="http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.svg" target="_blank">http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.svg</a><br>
> (source)<br>
><br>
> The idea is that first, the most frequently asked questions are<br>
> displayed. If a user's question isn't in there, he or she can search<br>
> the Documentation. Then, if it still can't be found, the user can take<br>
> action him or herself and ask the question on IRC, the mailing list or<br>
> the Fedora Forums.<br>
><br>
> What do you think? Does this order make sense? Have I the main support systems?<br>
<br>
</div>This is great! One thing I would throw in there - maybe make it a second<br>
column in the FAQ section - is the common bugs list which I believe gets<br>
updated every release with the most frequently-reported issues & has<br>
workarounds listed where possible -<br>
<br>
<a href="http://fedoraproject.org/wiki/Bugs/Common" target="_blank">http://fedoraproject.org/wiki/Bugs/Common</a><br>
<br>
I think if we can work that in somehow then this page is pretty perfect!<br>
<br>
:)<br>
<font color="#888888"><br>
~m<br>
</font><div><div></div><div class="h5"><br>
<br>
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</div></div></blockquote></div><br>Good point. I think the page looks great and it gives the visitor explicit directions on what to follow.<br><br>Jef did mention on IRC that a "submitting a bug report" may be relevant on this page too. I would think possibly as step #4. Any thoughts around that?<br>
<br>Sijis<br>