DIRSRV restarts - Multiple times today

[Jordan, Phillip]

Today the DIRSRV has crashed twice on each of our two servers.  We have been attempting to
find the root cause and also in weeks past installed the CORE Pack RPMS.  In debugging
this in stage we were able to create a manual core file but once we upgraded to -48 in
stage we can no longer do so.  Since in production we were at release .48 and the same
condition was occurring where we could not create a manual core file.   This validated
that the update to .48 made the ability to create core files inoperable.  

 

Can someone assist in getting us detailed information on how to get a CORE so that these
can be resolved? As I wrote this email two more DIRSRV failures occurred and the service
was recycled. 

 

OS information:

 

Oracle Linux Server release 6.6

Red Hat Enterprise Linux Server release 6.6 (Santiago)

Oracle Linux Server release 6.6

 

DIRSRV information

 

389-ds-base-devel-1.2.11.15-48.el6_6.x86_64

389-ds-base-libs-1.2.11.15-48.el6_6.x86_64

389-ds-base-1.2.11.15-48.el6_6.x86_64

389-ds-base-debuginfo-1.2.11.15-48.el6.x86_64

 

 

Phillip Jordan

Lead Engineer, Web Hosting

 



                       

555 W. Adams

Chicago, IL 60661

transunion.com <http://www.transunion.com/> 

 

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[Noriko Hosoi]

On 03/02/2015 11:08 AM, Jordan, Phillip wrote:
>  Today the DIRSRV has crashed twice on each of our two servers.  We 
>  have been attempting to find the root cause and also in weeks past 
>  installed the CORE Pack RPM’S. In debugging this in stage we were able 
>  to create a manual core file but once we upgraded to -48 in stage we 
>  can no longer do so.  Since in production we were at release .48 and 
>  the same condition was occurring where we could not create a manual 
>  core file.   This validated that the update to .48 made the ability to 
>  create core files inoperable.
>
>  Can someone assist in getting us detailed information on how to get a 
>  CORE so that these can be resolved?
>  
http://www.port389.org/docs/389ds/FAQ/faq.html#debug_crashes

Thanks,
--norik

>  As I wrote this email two more DIRSRV failures occurred and the 
>  service was recycled.
>
>  OS information:
>
>  Oracle Linux Server release 6.6
>
>  Red Hat Enterprise Linux Server release 6.6 (Santiago)
>
>  Oracle Linux Server release 6.6
>
>  DIRSRV information
>
>  389-ds-base-devel-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-libs-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-debuginfo-1.2.11.15-48.el6.x86_64
>
>  **
>
>  *Phillip Jordan***
>
>  Lead Engineer, Web Hosting
>
>  **
>
>  555 W. Adams
>
>  Chicago, IL 60661
>
>  _transunion.com <http://www.transunion.com/>___
>
>  This email including, without limitation, the attachments, if any, 
>  accompanying this email, may contain information which is confidential 
>  or privileged and exempt from disclosure under applicable law. The 
>  information is for the use of the intended recipient. If you are not 
>  the intended recipient, be aware that any disclosure, copying, 
>  distribution, review or use of the contents of this email, and/or its 
>  attachments, is without authorization and is prohibited. If you have 
>  received this email in error, please notify us by reply email 
>  immediately and destroy all copies of this email and its attachments.
>
>
>
>  --
>  389 users mailing list
>  389-users(a)lists.fedoraproject.org
>  https://admin.fedoraproject.org/mailman/listinfo/389-users

[Rich Megginson]

On 03/02/2015 12:08 PM, Jordan, Phillip wrote:
>  Today the DIRSRV has crashed twice on each of our two servers.  We 
>  have been attempting to find the root cause and also in weeks past 
>  installed the CORE Pack RPM’S. In debugging this in stage we were able 
>  to create a manual core file but once we upgraded to -48 in stage we 
>  can no longer do so.  Since in production we were at release .48 and 
>  the same condition was occurring where we could not create a manual 
>  core file.   This validated that the update to .48 made the ability to 
>  create core files inoperable.
>  
I think the update has overwritten /etc/sysconfig/dirsrv.  Try following 
http://www.port389.org/docs/389ds/FAQ/faq.html#debugging-crashes but use 
/etc/sysconfig/dirsrv-yourhost instead.


>  Can someone assist in getting us detailed information on how to get a
>
>  CORE so that these can be resolved? As I wrote this email two more 
>  DIRSRV failures occurred and the service was recycled.
>
>  OS information:
>
>  Oracle Linux Server release 6.6
>
>  Red Hat Enterprise Linux Server release 6.6 (Santiago)
>
>  Oracle Linux Server release 6.6
>
>  DIRSRV information
>
>  389-ds-base-devel-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-libs-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-1.2.11.15-48.el6_6.x86_64
>
>  389-ds-base-debuginfo-1.2.11.15-48.el6.x86_64
>
>  **
>
>  *Phillip Jordan***
>
>  Lead Engineer, Web Hosting
>
>  **
>
>  555 W. Adams
>
>  Chicago, IL 60661
>
>  _transunion.com <http://www.transunion.com/>___
>
>  This email including, without limitation, the attachments, if any, 
>  accompanying this email, may contain information which is confidential 
>  or privileged and exempt from disclosure under applicable law. The 
>  information is for the use of the intended recipient. If you are not 
>  the intended recipient, be aware that any disclosure, copying, 
>  distribution, review or use of the contents of this email, and/or its 
>  attachments, is without authorization and is prohibited. If you have 
>  received this email in error, please notify us by reply email 
>  immediately and destroy all copies of this email and its attachments.
>
>
>
>  --
>  389 users mailing list
>  389-users(a)lists.fedoraproject.org
>  https://admin.fedoraproject.org/mailman/listinfo/389-users