The idea is good..but having a very clear cut path often destructs the
According to me there IS some need to organised feedback but not in a
too organised way.
For example we can outline what we want to ask 'em.But having a
printed form is pointless.
What my experience says , talking to someone for a reasonable time
often brings out feedback which are quite unexpected and which are
seen from a entirely different point of view.
I fear having a too much standardised question set is not going to help much..
We may discuss and gather a few questions which are to be asked. But
at the end it should be upto that person who is collecting feedback.
And I would like to object to the term *customer feedback*.. :-). I
don't think those who are using Fedora are customers. User feedback
is a more appropriate term.