We want to evaluate CandlePin for following requirements

1) Managing in-house software licenses and subscriptions, its purchases, entitlements, usage and any deviations

2) We currently manage this data in excel files. Need a way by which we can bulk upload this data to CandlePin

3) We need reporting capabilities to understand software license usage, expiring licenses and subscriptions

4) Some Misc features like, email notification if over usage, email notifications for expiring software licenses etc...

Along with CandlePin, we are also evaluating Kwok (http://www.kwoksys.com/)

However CandlePin looks more mature.

What we want to understand is,

1) While CandlePin does not have any UI, does Subscription manager is the only UI/CLI for CandlePin? Are there any other UI applications for CandlePin?

2) Does subscription manager provide all UI Capabilities? It means that does it support above mentioned functionality what we are looking at? Please consider emailing and reporting also here as mentioned above?

3) While using CandlePin and subscription manager, if we need any support in actual installation/deployment and use, do we get channelized support to address the issues we are facing?

Can you please help us addressing above queries so that we can progress our evaluation?

Thanks

Nilesh