[Design Team] #65: Mockups for a desktop bugzilla client
#65: Mockups for a desktop bugzilla client
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Reporter: sundaram | Owner: duffy
Type: mockup request | Status: new
Priority: major | Component: Interaction Design / Usability
Severity: Moderately Involved | Keywords:
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https://fedoraproject.org/wiki/Bugzilla_Desktop_Client
We are looking to write a client from scratch or modify the bug buddy
client to suit our needs. The target audience is primarily end users who
want to interactively report a bug (Excluding crashes etc detected by bug
buddy or abrt) on a system that is facing the problem.
Most of the bugs are against a top few components (kernel, firefox, yum
etc) and it is not reasonable to expect users to necessarily understand
the exact component (only source packages are listed in bugzilla). We can
collect the logs, hardware details etc and be more intelligent because it
is a desktop client. The challenge is to make the process very simple
while leaving enough room for other more expert users to report a bug as
well. We want the ability to report the bug against a specific component
if the user understands the details but the application itself is oriented
towards non technical users.
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Ticket URL: <https://fedorahosted.org/design-team/ticket/65>
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Fedora Design Team