On Monday, April 22 2013, Neville A. Cross wrote:Hey Neville!
> Sergio, Don't take it personally. The number of tickets that latam trac
> is reviewing has increased, so we need to improve the process. I am sure
> that Alejandro will comment later something along the line of: "Please
> use the field amount" ... and again that also should be updated with any
> change, that should have also currency, and on the ticket should give
> idea of the current exchange rate. I will suggest use the amount field
> in USD, but that probably be better to be discussed in a LATAM meeting.
No problem, I think you're right :-). I just filed a ticket of my own,
and tried to follow all the "best practices". Unfortunately people
don't read instructions, so it is a never-ending exercise of trying to
teach them how to file tickets. Keep up the good work!
Thanks,
--
Sergio
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