[irc-support-sig] #53: You guys rock
by fedora-badges
#53: You guys rock
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Reporter: newbie007 | Owner:
Type: feedback | Status: new
Priority: trivial | Milestone: Fedora 14
Version: | Severity: Neutral
Keywords: |
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Everytime I have come to #fedora I have been given great assistance. From
stupid small things to large broken things. #fedora makes open source
better. The few times I could not be helped it was because I garbled my
system so badly that I was in the area of stupid-for-asking (we're talking
aptrpms on top of mythdora taken from a dvd magizine, 32 bit mixed with 64
bit, 4 different window mangers, with my own randomness added). fenrus02,
nirik are geniuses and very polite. I have learned that everything they
say is correct. I have never witnessed a time when something they said was
not correct. EvilBob on the other hand is just a jerk ;)
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: newbie007
Please briefly describe the interaction that caused you to file this
ticket:
Please note other IRC nicks that are involved in this interaction:
Please describe what action or positive change could be adopted based on
this feedback:
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/53>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 10 months
[irc-support-sig] #52: all, what package replaced zenmap?
by fedora-badges
#52: all, what package replaced zenmap?
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Reporter: eckirchn | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 14
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is:eckirchn
Please briefly describe the interaction that caused you to file this
ticket:
simple answer by fenrus02
Please note other IRC nicks that are involved in this interaction:
Please describe what action or positive change could be adopted based on
this feedback:
nothing, answer was straight and to the point.
Any additional notes or logs:
I didn't know that 'yum search' would tell me that i could findout that
zenmap had been replaced by nmap-frontend..
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/52>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 11 months
[irc-support-sig] #51: nirik - hats off
by fedora-badges
#51: nirik - hats off
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Reporter: marafa | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 15
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: Egyptian[Laptop]
Please briefly describe the interaction that caused you to file this
ticket:
This happened some while ago, but since this trac is here i wanted to say
thanks to nirik. He helped me configure my sandybridge video on my laptop.
He suggested i upgrade from 14 to 15 then worked with me to get a good
video resolution. So to nirik:
THANK YOU
Please note other IRC nicks that are involved in this interaction:
cant remember what date so i am not gonna go look for the logs
Please describe what action or positive change could be adopted based on
this feedback:
be friendly, helpful, nirik went the extra mile
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/51>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 11 months
[irc-support-sig] #50: Silenced and insulted within minutes for a polite disagreement.
by fedora-badges
#50: Silenced and insulted within minutes for a polite disagreement.
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Reporter: erodgers | Owner:
Type: feedback | Status: new
Priority: minor | Milestone: Fedora 14
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[X] Negative
[ ] Neutral
}}}
My IRC nick is: erodgers
Please briefly describe the interaction that caused you to file this
ticket:
Below find the transcript.
Joined IRC for the first time with the honest intent to help and play
nice. I rubbed a regular the wrong way and was quieted.
A newbie user was having great difficulty with a basic task, and was put
down for trying to do "sudo su". I attempted to explain why this was a
valid method in the README containing the instruction, and was put down as
spreading false and wrong info.
I did escalate the issue a bit because I was flustered by the harsh
treatment, and I am sorry for that.
I'm only here because I feel it is a big mistake to IMMEDIATELY attack a
new contributor. I know for a fact that I spread no false information as I
was accused of, and this is all a big misunderstanding.
The user with the driver issue was quite green and wearing on all of us a
bit, so I understand the animosity toward him, unpleasant as it was.
Please note other IRC nicks that are involved in this interaction:
zeitgeist
Please describe what action or positive change could be adopted based on
this feedback:
I'd simply like to make it known that people reaching out to help others
with Fedora need a bit more patience than I received.
Any additional notes or logs:
<smithxi> dcr226: can you just tell me how to make the package from the
command line if it's on the desktop?
<zeitgeist> smithxi·: su -
yum install kernel-devel
exit
cd ~/Desktop/realtek-package
make
su -
make install; depmod -ae; reboot
<smithxi> i can't cd as root
<zeitgeist> can't can't can't
<dcr226> failed to type "exit"
<zeitgeist> i see you saying "i can't" quite a lot..
<smithxi> make package-name said nothing to do
<erodgers> After make; su -, need to cd back to user desktop.
<smithxi> nothing to be done for...
<zeitgeist> i suggest you copy what i just typed out to a text file, i
won't be typing it again.
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<zeitgeist> every command i gave you above should be given from the
~/Desktop/realtek (or whatever this folder is) folder. to determine what
dir/folder you're in use: pwd
the print working directory (pwd) command tells you where you are
<smithxi> i'm in the directory
<-- KageSenshi has quit (Ping timeout: 258 seconds)
<smithxi> i try to make the package as user and it won't let me
<dcr226> smithxi, yum install @development-tools
smithxi, also *hint* slow down and read stuff
<zeitgeist> smithxi·: it's a tar file, untar it first
<smithxi> oh crap, that's what i forgot
<zeitgeist> you don't "make the package" . you untar it and make the files
within it
<smithxi> how do I untar
<dmlloyd> Add/Remove software seems to be stuck in a "Waiting in Queue"
state. Is there some process or lock file I should look for to fix it?
<zeitgeist> read the tar manpage or use file-roller
i.e. just click on it
<erodgers> tar -zxvf <file>
<-- gholms|work (~gholms@fedora/gholms) has left #fedora ("Leaving.")
<dcr226> dmlloyd, how long have you been waiting?
<dmlloyd> a day or so :)
<dcr226> yuck
<dmlloyd> I've been doing yum on the command line in the meantime
<smithxi> thank you
<zeitgeist> haha
<dmlloyd> but now I want to use the gui to install some games for these
guys
<zeitgeist> dmlloyd·: yum should always be engaged on the command line
--> pinhead (~pinhead(a)178-190-255-217.adsl.highway.telekom.at) has joined
#fedora
<dmlloyd> gotta have tuxracer!
<zeitgeist> use yumex
<dcr226> dmlloyd, I don't use add/remove (since about F7 I think), but I'd
be tempted to just use yum from now on
or yumex, yeah
<dmlloyd> yumex, hm sounds fun
I'll try it
I wonder if I can uninstall add/remove then
<dcr226> just ignore it, thats what I do
<dmlloyd> if I leave stuff around they're just gonna use it
:)
<zeitgeist> yumex is a far more robust gui, but should only be used during
multiple package installs
<dmlloyd> I would if it were for me
--> Dp67 (~rberry@fedora/N3LRX) has joined #fedora
<zeitgeist> you should always use yum from the command line, much easier
to get help if something goes wrong
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<dmlloyd> yeah I prefer yum when I know exactly what package I want to add
or remove
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<dcr226> dmlloyd, well, there is always yum search
<-- cobra-the-joker has quit (Remote host closed the connection)
<dmlloyd> yeah that's good but sometimes you want to browse by category
I don't think search does category, does it?
<dcr226> I guess not
<-- smithxi has quit (Remote host closed the connection)
<zeitgeist> if you're creative with your query it can do pretty much
whatever you want
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joined #fedora
<erodgers> yum info is good, but I agree, I like having a categorized
list.
<dcr226> I'm a big fan of yum, I spent some time last month digging around
inside it - very complete imho
<-- pinhead (~pinhead(a)178-190-255-217.adsl.highway.telekom.at) has left
#fedora
--- supervacuo is now known as superacuo
<dcr226> hence the reason fedbot now knows how to yum
@rversion 14 x32 tuxracer
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joined #fedora
<fedbot> dcr226: sorry, I was unable to locate that package. To use this
plugin, you must be specific with package names
<-- tazer72 has quit (Quit: leaving)
<smithxi> okay I did it properly, but i still don't see a wireless option
in the tray icon
<dcr226> ok, so fedbot doesn't know how to yum :-)
<smithxi> dcr226: you still here?
<dcr226> smithxi, lspci -k | fpaste
<nirik> sure it does, there's just no package named that. ;)
@rversion 14 x32 extremetuxracer
<fedbot> nirik: extremetuxracer-0.4-3.fc12.i686 Fedora 14 - i386|size
26MB|Date Fri Jul 24 12:00:00 2009
nirik: extremetuxracer-0.4-5.fc14.i686 Fedora 14 - i386 - Updates|size
26MB|Date Mon Nov 15 12:00:00 2010
<smithxi> dcr226: http://fpaste.org/Pa92/
<dcr226> nirik, ok so its actually *me* that doesn't know how to yum ;-)
smithxi, the module still isn't loaded. did you make install and depmod?
<zeitgeist> smithxi·: after you build and install the driver as per my
instructions, you have to reboot
<smithxi> i did not depmod
<zeitgeist> critical: <zeitgeist> make install; depmod -ae; reboot
not too good at details..
<smithxi> thank you
<fedbot> Please visit our trac instance at https://fedorahosted.org/irc-
support-sig/ and file a feedback ticket telling us about your experience
in #fedora. Thanks in advance for your feedback.
--- Klainn is now known as Klainn-away
<smithxi> that wasn't in the tutorial
<-- smithxi has quit (Remote host closed the connection)
<zeitgeist> yea, i didn't type that out to you 23 minutes ago or anything
* zeitgeist often hallucinates
<Southern_Gentlem> time to switch out the IV
**yawn*
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<zeitgeist> more #fedora-mkultra experiments?
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joined #fedora
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<smithxi> okay it is done, but I do not see any wireless options in the
popup dialogue
<dcr226> smithxi, does lspci -k report your module yet?
--> arall (~adam(a)50-48-86-217.dsl2-fairport.ny.frontiernet.net) has joined
#fedora
<smithxi> http://fpaste.org/CMLg/
how can I tell if it's reported?
<dcr226> read your own fpaste
<smithxi> but what indicated it?
02:00.0?
<dcr226> the bit that says "Kernel driver in use:"
* dcr226 nods
<smithxi> kernel driver in use: atllc
so it is in use?
<-- nmudgal has quit (Ping timeout: 250 seconds)
<zeitgeist> no
<-- arall has quit (Client Quit)
<zeitgeist> after all the clumsy behavior, i'd guess you didn't do it
correctly
--> ardian (~ardian@fedora/ardian) has joined #fedora
<zeitgeist> for you, i'd suggest installing F15
<erodgers> 2nd
<smithxi> the only error displayed was something about needs -E not -e
<zeitgeist> the driver is built in to the kernel, i don't think you have
the aptitude to manually install wireless drivers
<smithxi> zeitgeist: can I just upgrade to it?
<zeitgeist> no
it really drains the room when a 5 minute job turns into hours
<smithxi> would -AE fix it instead of -ae?
<dcr226> no
reading would fix it
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<zeitgeist> also reading the README that comes with the official realtek
package
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#fedora
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<smithxi> i can't sudo su
--> sraue (~stephan@xbmc/staff/sraue) has joined #fedora
* dcr226 goes for the litmus test...
<dcr226> smithxi, modprobe -l | grep 8192 | fpaste
<smithxi> errors on line 995 and 97
<zeitgeist> uh, sudo and su are 2 different things
completely unrelated
nowhere did i (or anyone else) tell you to "sudo su"
<smithxi> well the directions say "sudo su"
<zeitgeist> then they are written by someone who understands neither
<smithxi> dcr226: http://fpaste.org/nWUZ/
<erodgers> I do it all the time. It's written for a machine with no root
password.
<zeitgeist> you do it all the time, so that makes it right because you do
something you don't understand?
<dcr226> sudo su makes no sense at all
<smithxi> how do you reboot into the latest kernel?
dcr226: how do you reboot into the latest kernel?
<erodgers> I'm just saying, if you have no root password, sudo su - does
the trick. amy people work this way, including apparently the author of
the RT README.
<zeitgeist> it's WRONG.
<erodgers> k.
<zeitgeist> read the manpage for each,
<N3LRX> if you are updated your machine will automatically boot to the
latest kernel on next reboot unless you choose otherwise.
<dcr226> +1, pointless
<zeitgeist> it doesn't make any sense
<erodgers> 15 works that way by default.
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CM00222d5a86fd.cpe.net.cable.rogers.com) has joined #fedora
<dcr226> no it doesn't
<smithxi> 15 has the drivers I need?
<dcr226> 15 has sudo enabled by default
<zeitgeist> good god.
<erodgers> Click "Admin user" on install for your regular user.
<zeitgeist> dcr226·: have fun with these chuckleheads
<dcr226> and you optionally get added to %wheel if you click "admin user"
zeitgeist, I'm outta here - Tea calling :-)
* zeitgeist high 5's dcr226
<erodgers> Yes. No biggie. Just saying.
<zeitgeist> just saying "you're wrong"
<erodgers> Not really, but OK.
<EvilBob-Vote4Me> Tea? Is that what you are calling her this week instead
of $HOTDATE dcr226?
;)
<smithxi> will drivers eventually just be released?
<dcr226> LOL
<zeitgeist> you can take our advice and LEARN, or you can continue on with
false info
<dcr226> EvilBob-Vote4Me, she tidied the house today....scary
<erodgers> Would you like to hear from me why I'm not wrong?
<zeitgeist> no, because you are.
<smithxi> zeitgeist: what do I need to do?
<erodgers> There you go.
<zeitgeist> smithxi·: go install f15, or windows
<smithxi> f15 will simply have the drivers?
<zeitgeist> yes
<smithxi> where can I download it?
<zeitgeist> as i've said at least 3 times now
really?
<EvilBob-Vote4Me> F15 will be released on next Tuesday
<erodgers> It went gold yesterday.
<-- smarthall has quit (Read error: Operation timed out)
<zeitgeist> erodgers·: end your trolling nonsense
<EvilBob-Vote4Me> the final release candidate is basically the same and
available at
http://serverbeach1.fedoraproject.org/pub/alt/stage/15.RC3/Fedora/
<erodgers> Sorry, looks like we got off on the wrong foot.
<zeitgeist> you have only given out false or incorrect information
<erodgers> Harsh, and wrong.
<smithxi> EvilBob-Vote4Me: will there be a cd version?
will wireless drivers ever just be released for 14?
<dcr226> erodgers, you should perhaps read the manpage for both sudo and
su
<EvilBob-Vote4Me> smithxi: Apparently not
<erodgers> <-RHCE, 15 years sysadmin.
<EvilBob-Vote4Me> smithxi: I can not comment on the drivers question
<smithxi> such bs
<zeitgeist> erodgers·: bs.
<Southern_Gentlem> erodgers, take my advise and drop it, and go take a
break
<dcr226> smithxi, doubtful, they are a part of newer kernels. which I
doubt will end up on f14
<erodgers> Want my number?
<EvilBob-Vote4Me> erodgers: zip it back up, no one wants to take part in
your contest
<Southern_Gentlem> erodgers, second warning
<erodgers> 805010794254612
<Southern_Gentlem> @quiet erodgers
--- fedbot sets mode +q #fedora erodgers!*@*
fedbot sets mode -q #fedora erodgers!*@*
<fedbot> erodgers, You have been quieted in this channel temporarily.
Please read http://fedoraproject.org/wiki/Fedora_Channel_FAQ and consider
changing your approach and/or the behavior that is disrupting the channel.
If you feel this action was in error, please file a ticket at
https://fedorahosted.org/irc-support-sig/
<fedbot> Please visit our trac instance at https://fedorahosted.org/irc-
support-sig/ and file a feedback ticket telling us about your experience
in #fedora. Thanks in advance for your feedback.
* dcr226 hrms
<smithxi> well thanks for the help guys, i'll try 15
bye
<-- smithxi (~mesof(a)adsl-68-248-226-125.dsl.milwwi.ameritech.net) has left
#fedora
<EvilBob-Vote4Me> smithxi: Best of luck
--- fedbot sets mode +q #fedora erodgers!*@*
<fedbot> erodgers, You have been quieted in this channel temporarily.
Please read http://fedoraproject.org/wiki/Fedora_Channel_FAQ and consider
changing your approach and/or the behavior that is disrupting the channel.
If you feel this action was in error, please file a ticket at
https://fedorahosted.org/irc-support-sig/
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<jpuellma> that guy's not really being disruptive in my scrollback; looks
like he just doesn't think there's any problem with someone wantign to
sudo su
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/50>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 11 months
[irc-support-sig] #49: Kudos to dgrift in #fedora-selinux
by fedora-badges
#49: Kudos to dgrift in #fedora-selinux
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Reporter: gholms | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 15
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[X] Positive
[ ] Negative
[ ] Neutral
}}}
My IRC nick is: gholms
Please briefly describe the interaction that caused you to file this
ticket:
I stopped by #fedora-selinux for help confining a supybot instance.
Dominick helped me figure out the policy's requirements and spent the next
several hours writing policy and helping me test it out while explaining
what things mean along the way. I appreciate his patience, level of
detail, and willingness to explain things.
Please note other IRC nicks that are involved in this interaction: (none)
Please describe what action or positive change could be adopted based on
this feedback: None needed; I am pleased with the entire interaction.
Any additional notes or logs: If any of you are interested in a starting
point for confining zodbot or fedbot, just ask me and I can post my log of
the session and/or the policy I ended up with.
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/49>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 11 months
[irc-support-sig] #47: Unnecessary abruptness amidst general helpfulness.
by fedora-badges
#47: Unnecessary abruptness amidst general helpfulness.
---------------------+------------------------------------------------------
Reporter: chibapet | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 14
Version: | Severity: Neutral
Keywords: |
---------------------+------------------------------------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[ ] Negative
[x] Neutral
}}}
My IRC nick is: ChibaPet
Please briefly describe the interaction that caused you to file this
ticket:
fenrus02 was being mildly rude, which came as a surprise given the
generally friendly nature of the channel. I was asked to leave feedback.
Please note other IRC nicks that are involved in this interaction:
fenrus02 primarily
Please describe what action or positive change could be adopted based on
this feedback:
Participants could perhaps not be told to go away. I asked a general
question that applied to Fedora, and I believe the question and answer to
both be on-topic. "I installed a package this way. It was an error. What
are my options for cleaning it up?"
Any additional notes or logs:
Ah, wow, the angry little fellow managed to silence me in the channel. He
became abusive when I offered an answer to a user who was wondering about
encryption during install. He went on a tear about how I was wrong and
shouldn't talk. And then I was silenced. What a horrible experience.
I'd suggest getting rid of fenrus02. He's quite rude and his behaviour
suggests mental illness.
Here's a log:
(04:10:54 PM) ChibaPet: Babalau, I'm guessing here that it's offering to
turn on LVM encryption.
(04:11:04 PM) AstralStorm: fenrus02, yeah right, nothing stands out
(04:11:06 PM) ChibaPet: Oh, he left.
(04:11:18 PM) fenrus02: AstralStorm, then it's not in any of your
configured repos.
(04:11:36 PM) AstralStorm: so it's not in the main repo at all. weird
(04:11:36 PM) AstralStorm: which repo should I add then?
(04:11:44 PM) fenrus02: ChibaPet, dont give out bad / misleading advice.
you cannot "turn on" that at all.
(04:11:51 PM) talisein: uckelman, http://library.gnome.org/admin/system-
admin-guide/stable/gconf-9.html.en
(04:12:12 PM) ChibaPet: Fenrus, that's neither bad nor misleading at all.
Perhaps you need to learn about LVM?
(04:12:14 PM) AstralStorm: or is there some tool that makes finding
external repositories easier?
(04:12:18 PM) talisein: uckelman, what i would do is make 2 launcher apps
on your toolbar that you click that would switch the font
(04:12:28 PM) uckelman: talisein: Aha, yes.
(04:12:29 PM) fenrus02: ChibaPet, perhaps you should do the same. how
long have you been using it exactly?
(04:12:38 PM) fenrus02: ChibaPet, when precisely did you enable crypto in
lvm?
(04:12:53 PM) fenrus02: ChibaPet, in the middle of your storage of actual
data or was it really prior to that event?
(04:13:15 PM) ChibaPet: Use Google, fenrus03.
(04:13:27 PM) ChibaPet: He was talking about an installer.
(04:13:29 PM) fenrus02: ChibaPet, flat out, you are wrong chia
(04:13:48 PM) fenrus02: ChibaPet, the installer is not the same as
installing kde post install
(04:13:49 PM) uckelman: talisein: Is this a common problem? I thought it
would be handled by the screens having a different DPI.
(04:14:27 PM) fenrus02: ChibaPet, i am quite familiar with how the
installer works as well. feel free to ask actual questions that an end
user may have. for other questions, there are other channels.
(04:14:29 PM) ChibaPet: Fenrus, I'm sorry about whatever is making you act
this way, and I hope it gets better. If you want, I can try to find some
resources for you.
(04:14:29 PM) talisein: uckelman, I'm not qualified to answer that. But
when I put my laptop in a dock I only need to change the resolution, not
the font
(04:15:05 PM) WebDragon: fenrus02 happens to be a long-term member here,
ChibaPet, just FYI
(04:15:16 PM) mode (+q ChibaPet!*@*) by fedbot
(04:15:17 PM) fedbot: ChibaPet, You have been quieted in this channel
temporarily. Please read http://fedoraproject.org/wiki/Fedora_Channel_FAQ
and consider changing your approach and/or the behavior that is disrupting
the channel. If you feel this action was in error, please file a ticket at
https://fedorahosted.org/irc-support-sig/
(04:15:40 PM) uckelman: talisein: Thanks for your help. I'll try adding
launchers for font-size switching.
(04:16:01 PM) fenrus02: hush now ChibaPet enough trolling. come back when
you have an actual end-user question about fedora. see /topic for details
So, this was my first experience with #fedora, and probably my last if you
allow people like this to take their anger out on people.
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/47>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
12 years, 11 months