problems adding new printer

[Neal Becker]

I was so happy to see, maybe 1 year back, that fedora/kde had finally progressed 
to the point that when I tried to add my home printer it was autodetected, and I 
didn't have to specify the make, model, etc.

Not any more.  Seems pretty broken now.

I seem to have 3 ways to try to add a printer.  I can use system settings (kde).  
This, unlike the other ways, actually works.  But it doesn't detect my printer, 
and I do need to select make/model etc.

The other two ways I find by opening application launcher and search for 'print' 
which shows 2 items, 1 called 'printer configuration' and 1 called
'printing'.  
Neither of them work at all.  The first gives me 'cups-authorization-cancelled' 
when I try to add a new printer, without having ever asked for any 
authorization.  (This seems to be just another way to get to the kde printer 
config dialog, but a broken one).  The other seems like a gnome version.  IIRC 
this one also fails but later in the process.

[Anne Wilson]

On 23/01/12 15:06, Neal Becker wrote:
>  I was so happy to see, maybe 1 year back, that fedora/kde had finally
> progressed 
>  to the point that when I tried to add my home printer it was autodetected, and I 
>  didn't have to specify the make, model, etc.
>  
>  Not any more.  Seems pretty broken now.
>  
>  I seem to have 3 ways to try to add a printer.  I can use system settings (kde).  
>  This, unlike the other ways, actually works.  But it doesn't detect my printer, 
>  and I do need to select make/model etc.
>  
>  The other two ways I find by opening application launcher and search for 'print'
>
>  which shows 2 items, 1 called 'printer configuration' and 1 called
> 'printing'.  
>  Neither of them work at all.  The first gives me 'cups-authorization-cancelled' 
>  when I try to add a new printer, without having ever asked for any 
>  authorization.  (This seems to be just another way to get to the kde printer 
>  config dialog, but a broken one).  The other seems like a gnome version.  IIRC 
>  this one also fails but later in the process.
>   
Adding a printer through the CUPS page (localhost:631) has always
required you to be root.  Did you go to the Admin page and log in as
root?  In the past I found that it is often best to set up the printer
on this interface before doing anything else, but then I've used hplip
to set up mine for the past 3 years, so things could be different now.

Then again, have you tried system-config-printer?

Other than that, it might help if you gave us a clue what printer you
are trying to add, in case there are any specifics.

Anne
-- 
Need KDE help?  Try
http://userbase.kde.org or
Http://forum.kde.org

[Neal Becker]

Anne Wilson wrote:

>  On 23/01/12 15:06, Neal Becker wrote:
> > I was so happy to see, maybe 1 year back, that fedora/kde had finally
> > progressed to the point that when I tried to add my home printer it was
> > autodetected, and I didn't have to specify the make, model, etc.
> > 
> > Not any more.  Seems pretty broken now.
> > 
> > I seem to have 3 ways to try to add a printer.  I can use system settings
> > (kde).
> > This, unlike the other ways, actually works.  But it doesn't detect my
> > printer, and I do need to select make/model etc.
> > 
> > The other two ways I find by opening application launcher and search for
> > 'print' which shows 2 items, 1 called 'printer configuration' and 1
> called
> > 'printing'.
> > Neither of them work at all.  The first gives me
> > 'cups-authorization-cancelled' when I try to add a new printer, without
> > having ever asked for any
> > authorization.  (This seems to be just another way to get to the kde printer
> > config dialog, but a broken one).  The other seems like a gnome version. 
> > IIRC this one also fails but later in the process.
> > 
>  Adding a printer through the CUPS page (localhost:631) has always
>  required you to be root.  Did you go to the Admin page and log in as
>  root?  In the past I found that it is often best to set up the printer
>  on this interface before doing anything else, but then I've used hplip
>  to set up mine for the past 3 years, so things could be different now.
>  
>  Then again, have you tried system-config-printer?
>  
>  Other than that, it might help if you gave us a clue what printer you
>  are trying to add, in case there are any specifics.
>  
>  Anne 
I'm not particularly looking for help here in setting up my printer.  I'm 
concerned for the poor fedora noob, who will find the process pretty much 
broken.

[Anne Wilson]

On 23/01/12 20:29, Neal Becker wrote:
>  Anne Wilson wrote:
>  
> > On 23/01/12 15:06, Neal Becker wrote:
> >> I was so happy to see, maybe 1 year back, that fedora/kde had finally
> >> progressed to the point that when I tried to add my home printer it was
> >> autodetected, and I didn't have to specify the make, model, etc.
> >>
> >> Not any more.  Seems pretty broken now.
> >>
> >> I seem to have 3 ways to try to add a printer.  I can use system settings
> >> (kde).
> >> This, unlike the other ways, actually works.  But it doesn't detect my
> >> printer, and I do need to select make/model etc.
> >>
> >> The other two ways I find by opening application launcher and search for
> >> 'print' which shows 2 items, 1 called 'printer configuration' and
> 1 called
> >> 'printing'.
> >> Neither of them work at all.  The first gives me
> >> 'cups-authorization-cancelled' when I try to add a new printer, without
> >> having ever asked for any
> >> authorization.  (This seems to be just another way to get to the kde printer
> >> config dialog, but a broken one).  The other seems like a gnome version. 
> >> IIRC this one also fails but later in the process.
> >>
> > Adding a printer through the CUPS page (localhost:631) has always
> > required you to be root.  Did you go to the Admin page and log in as
> > root?  In the past I found that it is often best to set up the printer
> > on this interface before doing anything else, but then I've used hplip
> > to set up mine for the past 3 years, so things could be different now.
> >
> > Then again, have you tried system-config-printer?
> >
> > Other than that, it might help if you gave us a clue what printer you
> > are trying to add, in case there are any specifics.
> >
> > Anne
>  
>  I'm not particularly looking for help here in setting up my printer.  I'm 
>  concerned for the poor fedora noob, who will find the process pretty much 
>  broken.
>   
I've not found it so, but if you have, please find out what went wrong
and document it.  That's more help to a newbie than simply saying it's
broken.

Anne
-- 
Need KDE help?  Try
http://userbase.kde.org or
Http://forum.kde.org

[Neal Becker]

Anne Wilson wrote:

>  On 23/01/12 20:29, Neal Becker wrote:
> > Anne Wilson wrote:
> > 
> >> On 23/01/12 15:06, Neal Becker wrote:
> >>> I was so happy to see, maybe 1 year back, that fedora/kde had finally
> >>> progressed to the point that when I tried to add my home printer it was
> >>> autodetected, and I didn't have to specify the make, model, etc.
> >>>
> >>> Not any more.  Seems pretty broken now.
> >>>
> >>> I seem to have 3 ways to try to add a printer.  I can use system settings
> >>> (kde).
> >>> This, unlike the other ways, actually works.  But it doesn't detect my
> >>> printer, and I do need to select make/model etc.
> >>>
> >>> The other two ways I find by opening application launcher and search for
> >>> 'print' which shows 2 items, 1 called 'printer configuration'
> and 1 called
> >>> 'printing'.
> >>> Neither of them work at all.  The first gives me
> >>> 'cups-authorization-cancelled' when I try to add a new printer,
> without
> >>> having ever asked for any
> >>> authorization.  (This seems to be just another way to get to the kde
> >>> printer
> >>> config dialog, but a broken one).  The other seems like a gnome version.
> >>> IIRC this one also fails but later in the process.
> >>>
> >> Adding a printer through the CUPS page (localhost:631) has always
> >> required you to be root.  Did you go to the Admin page and log in as
> >> root?  In the past I found that it is often best to set up the printer
> >> on this interface before doing anything else, but then I've used hplip
> >> to set up mine for the past 3 years, so things could be different now.
> >>
> >> Then again, have you tried system-config-printer?
> >>
> >> Other than that, it might help if you gave us a clue what printer you
> >> are trying to add, in case there are any specifics.
> >>
> >> Anne
> > 
> > I'm not particularly looking for help here in setting up my printer.  I'm
> > concerned for the poor fedora noob, who will find the process pretty much
> > broken.
> > 
>  I've not found it so, but if you have, please find out what went wrong
>  and document it.  That's more help to a newbie than simply saying it's
>  broken.
>  
>  Anne 
If you read my post, I think you'll see I did try to describe the problem.  I 
did at least go to the trouble of trying these dialogs again and telling what 
happened.

[Ed Greshko]

On 01/24/2012 08:58 PM, Neal Becker wrote:
>  Anne Wilson wrote:
>
> > On 23/01/12 20:29, Neal Becker wrote:
> >> Anne Wilson wrote:
> >>
> >>> On 23/01/12 15:06, Neal Becker wrote:
> >>>> I was so happy to see, maybe 1 year back, that fedora/kde had finally
> >>>> progressed to the point that when I tried to add my home printer it was
> >>>> autodetected, and I didn't have to specify the make, model, etc.
> >>>>
> >>>> Not any more.  Seems pretty broken now.
> >>>>
> >>>> I seem to have 3 ways to try to add a printer.  I can use system
> settings
> >>>> (kde).
> >>>> This, unlike the other ways, actually works.  But it doesn't detect
> my
> >>>> printer, and I do need to select make/model etc.
> >>>>
> >>>> The other two ways I find by opening application launcher and search for
> >>>> 'print' which shows 2 items, 1 called 'printer
> configuration' and 1 called
> >>>> 'printing'.
> >>>> Neither of them work at all.  The first gives me
> >>>> 'cups-authorization-cancelled' when I try to add a new printer,
> without
> >>>> having ever asked for any
> >>>> authorization.  (This seems to be just another way to get to the kde
> >>>> printer
> >>>> config dialog, but a broken one).  The other seems like a gnome version.
> >>>> IIRC this one also fails but later in the process.
> >>>>
> >>> Adding a printer through the CUPS page (localhost:631) has always
> >>> required you to be root.  Did you go to the Admin page and log in as
> >>> root?  In the past I found that it is often best to set up the printer
> >>> on this interface before doing anything else, but then I've used hplip
> >>> to set up mine for the past 3 years, so things could be different now.
> >>>
> >>> Then again, have you tried system-config-printer?
> >>>
> >>> Other than that, it might help if you gave us a clue what printer you
> >>> are trying to add, in case there are any specifics.
> >>>
> >>> Anne
> >> I'm not particularly looking for help here in setting up my printer. 
> I'm
> >> concerned for the poor fedora noob, who will find the process pretty much
> >> broken.
> >>
> > I've not found it so, but if you have, please find out what went wrong
> > and document it.  That's more help to a newbie than simply saying it's
> > broken.
> >
> > Anne
>  If you read my post, I think you'll see I did try to describe the problem.  I 
>  did at least go to the trouble of trying these dialogs again and telling what 
>  happened.
>  
OK, but if your goal is to help a "noob" is your expectation that this
"noob" will search through the kde mailing list archive in order to find
this message and learn from it?

In the case of running "add printer from system settings" you indicated
that it works, but fails to detect your printer and you need to enter
that information manually as you expect it should.  At the very least,
that would seem to warrant a bugzilla, yes?


-- 
Do not condemn the judgment of another because it differs from your own.
You may both be wrong. -- Dandemis

[Klaatu]

I believe this is the bug we are all seeing:

https://bugs.kde.org/show_bug.cgi?id=280593

At least it feels like it to me.  I've had the same problem on this for so 
long taht I don't even try Printer setup through Systems Settings; I just go 
straight to the web browser -> localhost:631, as anne said.

-klaatu

>  On 01/24/2012 08:58 PM, Neal Becker wrote:
>  > Anne Wilson wrote:
>  >> On 23/01/12 20:29, Neal Becker wrote:
>  >>> Anne Wilson wrote:
>  >>>> On 23/01/12 15:06, Neal Becker wrote:
>  >>>>> I was so happy to see, maybe 1 year back, that fedora/kde had
> finally
>  >>>>> progressed to the point that when I tried to add my home printer it
>  >>>>> was autodetected, and I didn't have to specify the make, model,
> etc.
>  >>>>> 
>  >>>>> Not any more.  Seems pretty broken now.
>  >>>>> 
>  >>>>> I seem to have 3 ways to try to add a printer.  I can use system
>  >>>>> settings (kde).
>  >>>>> This, unlike the other ways, actually works.  But it doesn't
> detect
>  >>>>> my printer, and I do need to select make/model etc.
>  >>>>> 
>  >>>>> The other two ways I find by opening application launcher and
> search
>  >>>>> for 'print' which shows 2 items, 1 called 'printer
> configuration'
>  >>>>> and 1 called 'printing'.
>  >>>>> Neither of them work at all.  The first gives me
>  >>>>> 'cups-authorization-cancelled' when I try to add a new
> printer,
>  >>>>> without having ever asked for any
>  >>>>> authorization.  (This seems to be just another way to get to the
> kde
>  >>>>> printer
>  >>>>> config dialog, but a broken one).  The other seems like a gnome
>  >>>>> version. IIRC this one also fails but later in the process.
>  >>>> 
>  >>>> Adding a printer through the CUPS page (localhost:631) has always
>  >>>> required you to be root.  Did you go to the Admin page and log in as
>  >>>> root?  In the past I found that it is often best to set up the printer
>  >>>> on this interface before doing anything else, but then I've used
> hplip
>  >>>> to set up mine for the past 3 years, so things could be different now.
>  >>>> 
>  >>>> Then again, have you tried system-config-printer?
>  >>>> 
>  >>>> Other than that, it might help if you gave us a clue what printer you
>  >>>> are trying to add, in case there are any specifics.
>  >>>> 
>  >>>> Anne
>  >>> 
>  >>> I'm not particularly looking for help here in setting up my printer. 
>  >>> I'm concerned for the poor fedora noob, who will find the process
>  >>> pretty much broken.
>  >> 
>  >> I've not found it so, but if you have, please find out what went wrong
>  >> and document it.  That's more help to a newbie than simply saying it's
>  >> broken.
>  >> 
>  >> Anne
>  > 
>  > If you read my post, I think you'll see I did try to describe the
>  > problem.  I did at least go to the trouble of trying these dialogs again
>  > and telling what happened.
>  
>  OK, but if your goal is to help a "noob" is your expectation that this
>  "noob" will search through the kde mailing list archive in order to find
>  this message and learn from it?
>  
>  In the case of running "add printer from system settings" you indicated
>  that it works, but fails to detect your printer and you need to enter
>  that information manually as you expect it should.  At the very least,
>  that would seem to warrant a bugzilla, yes? 
- klaatu