Reply won't quote

[Anne Wilson]

A strange problem has started, in that I don't get a quote when I reply.  The 
reply to all/reply to list template says

%REM="Default reply all template%-
On %ODATEEN %OTIMELONGEN %OFROMNAME wrote:
%QUOTE
%CURSOR

What else could have gone wrong with this?

Anne

[Allen Winter]

On Friday 15 May 2009 6:48:11 am Anne Wilson wrote:
> A strange problem has started, in that I don't get a quote when I reply.  The 
> reply to all/reply to list template says
>
> %REM="Default reply all template%-
> On %ODATEEN %OTIMELONGEN %OFROMNAME wrote:
> %QUOTE
> %CURSOR
>
> What else could have gone wrong with this?

Each folder can have its own reply template.
Is that the template belonging to the folder you were replying from?

[Anne Wilson]

Hmm - this must be a new feature - I've not come across  it before (possibly 
because I don't need custom templates).

Looking at the folder properties, then, I see what appears to be the global 
templates, greyed out.  Setting it to use custom templates, they show as 
active, and can be edited.  There is also a button to copy global templates.

It looks to me as though the global templates should be used if no custom 
template is set.  Is that correct?  I can confirm that it works, if I enable 
custom templates, but it would be a real pain to have to go through my long, 
long list of folders making that change.

Anne