FWN reader survey

[Pascal Calarco]

News, Marketing and Logistics Teams --

In order to gather some more feedback so that FWN on Fedora Insight can 
be as user-driven as possible, I've mocked up a Limesurvey to gather 
feedback for Fedora Weekly News and uploaded this to the wiki at:

https://fedoraproject.org/wiki/File:FWN-draft-survey-20101203.pdf

I would welcome your feedback between now and next Wednesday, when I 
would like to include the survey with the next issue of FWN.

The survey is currently ten questions.  The purpose of the survey is to 
gather:

1) background on the readership of FWN
2) which beats are most and least useful, and if readers miss any 
currently dormant beats
3) what new features readers would like to see with FWN

I am thinking we'll be safe to purchase 500 responses for US$35.  I 
think we would be wildly successful if we got that many responses.  We 
could also go with 250 responses, for $13 less, but the incremental cost 
seems minimal between 250 and 500 responses.

Any feedback is very welcome -- thanks!

   - pascal

[Neville A. Cross]

On Fri, Dec 3, 2010 at 9:12 AM, Pascal Calarco <pcalarco(a)nd.edu&gt; wrote:
>  News, Marketing and Logistics Teams --
>
>  In order to gather some more feedback so that FWN on Fedora Insight can
>  be as user-driven as possible, I've mocked up a Limesurvey to gather
>  feedback for Fedora Weekly News and uploaded this to the wiki at:
>
>  https://fedoraproject.org/wiki/File:FWN-draft-survey-20101203.pdf
>
>  I would welcome your feedback between now and next Wednesday, when I
>  would like to include the survey with the next issue of FWN.
>
>  The survey is currently ten questions.  The purpose of the survey is to
>  gather:
>
>  1) background on the readership of FWN
>  2) which beats are most and least useful, and if readers miss any
>  currently dormant beats
>  3) what new features readers would like to see with FWN
>
>  I am thinking we'll be safe to purchase 500 responses for US$35.  I
>  think we would be wildly successful if we got that many responses.  We
>  could also go with 250 responses, for $13 less, but the incremental cost
>  seems minimal between 250 and 500 responses.
>
>  Any feedback is very welcome -- thanks!
>
>    - pascal 
I share your optimism about getting more that 250 responses. If we
want that to hapen, me must spread the survey as much a we can.

I think that we can use the survey as a way to promote further the
Fedora Weekly News. It may be a good excuse to do a little
cross-posting (with care of not over do it). I will for instance
invite the LATAM user list to take the survey. If some one over there
does not know about the FWN,  he or she will get the idea that such
resource exist.


-- 
Neville
https://fedoraproject.org/wiki/User:Yn1v
Linux User # 473217

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Check: http://www.clickmanagua.com
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[Mel Chua]

>  I would welcome your feedback between now and next Wednesday, when I
>  would like to include the survey with the next issue of FWN. 
The survey looks good to my untrained eyes - I like that you included 
the completion time and the names of everyone working on FWN... will 
probably need to do a lot of blogging/IRC-pinging/personal contacts to 
get folks to take the survey, but the survey itself is good stuff.

The two Fedora-Marketing-esque folks I can think of with formal survey 
design experience are Robyn and Diana (although I think some Red Hat 
Marketing folks also hang out here?) so if they have a moment, their 
feedback will probably be better than mine... forwarding to Diana since 
I don't know if she's on this list, and I know Robyn is (obviously) ;-)

>  I am thinking we'll be safe to purchase 500 responses for US$35. 
> I
>  think we would be wildly successful if we got that many responses.  We
>  could also go with 250 responses, for $13 less, but the incremental cost
>  seems minimal between 250 and 500 responses. 
As a Fedora community member, this seems extremely reasonable to me. As 
one of the people with a Red Hat credit card authorized to use it for 
Fedora budget, this also seems extremely reasonable to me.

Rock on.

--Mel

[Paul W. Frields]

On Fri, Dec 03, 2010 at 11:24:36AM -0500, Mel Chua wrote:
>  > I would welcome your feedback between now and next Wednesday,
> when I
>  > would like to include the survey with the next issue of FWN.
>  
>  The survey looks good to my untrained eyes - I like that you included 
>  the completion time and the names of everyone working on FWN... will 
>  probably need to do a lot of blogging/IRC-pinging/personal contacts to 
>  get folks to take the survey, but the survey itself is good stuff.
>  
>  The two Fedora-Marketing-esque folks I can think of with formal survey 
>  design experience are Robyn and Diana (although I think some Red Hat 
>  Marketing folks also hang out here?) so if they have a moment, their 
>  feedback will probably be better than mine... forwarding to Diana since 
>  I don't know if she's on this list, and I know Robyn is (obviously) ;-)
>  
>  > I am thinking we'll be safe to purchase 500 responses for US$35.  I
>  > think we would be wildly successful if we got that many responses.  We
>  > could also go with 250 responses, for $13 less, but the incremental cost
>  > seems minimal between 250 and 500 responses.
>  
>  As a Fedora community member, this seems extremely reasonable to me. As 
>  one of the people with a Red Hat credit card authorized to use it for 
>  Fedora budget, this also seems extremely reasonable to me.
>  
>  Rock on. 
If you want, Pascal, Jared or I can forward a survey link to the
internal Red Hat all-employees list where we forward each week's FWN.

-- 
Paul W. Frields                                http://paul.frields.org/
  gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233  5906 ACDB C937 BD11 3717
  http://redhat.com/   -  -  -  -   http://pfrields.fedorapeople.org/
          Where open source multiplies: http://opensource.com

[Pascal Calarco]

On 12/03/2010 11:58 AM, Paul W. Frields wrote:
>  If you want, Pascal, Jared or I can forward a survey link to the
>  internal Red Hat all-employees list where we forward each week's FWN. 
That would be great, thanks Paul!  RH folk will likely have good 
suggestions as well.

   - pascal

[Pascal Calarco]

On 12/03/2010 11:24 AM, Mel Chua wrote:
> > I would welcome your feedback between now and next Wednesday,
> when I
> > would like to include the survey with the next issue of FWN.
>  The survey looks good to my untrained eyes - I like that you included
>  the completion time and the names of everyone working on FWN... will
>  probably need to do a lot of blogging/IRC-pinging/personal contacts to
>  get folks to take the survey, but the survey itself is good stuff.
>
>  The two Fedora-Marketing-esque folks I can think of with formal survey
>  design experience are Robyn and Diana (although I think some Red Hat
>  Marketing folks also hang out here?) so if they have a moment, their
>  feedback will probably be better than mine... forwarding to Diana since
>  I don't know if she's on this list, and I know Robyn is (obviously) ;-)
>
> > I am thinking we'll be safe to purchase 500 responses for US$35.  I
> > think we would be wildly successful if we got that many responses.  We
> > could also go with 250 responses, for $13 less, but the incremental cost
> > seems minimal between 250 and 500 responses.
>  As a Fedora community member, this seems extremely reasonable to me. As
>  one of the people with a Red Hat credit card authorized to use it for
>  Fedora budget, this also seems extremely reasonable to me.
>
>  Rock on.
>
>  --Mel 
Thanks for the feedback, Mel!  Diana, here's the URL for the draft of 
the survey:

https://fedoraproject.org/wiki/File:FWN-draft-survey-20101203.pdf

    - pascal

[Pascal Calarco]

On 12/03/2010 11:21 AM, Neville A. Cross wrote:
>  I share your optimism about getting more that 250 responses. If we
>  want that to hapen, me must spread the survey as much a we can.
>
>  I think that we can use the survey as a way to promote further the
>  Fedora Weekly News. It may be a good excuse to do a little
>  cross-posting (with care of not over do it). I will for instance
>  invite the LATAM user list to take the survey. If some one over there
>  does not know about the FWN,  he or she will get the idea that such
>  resource exist. 
Thanks, Neville, this is a great idea!  Perhaps each of the News team 
members can blog about this as well, briefly, and also tweet it, etc. 
both with personal Twitter accounts and the Fedora Twitter account.

   - pascal

[Robyn Bergeron]

On 12/03/2010 11:42 AM, Pascal Calarco wrote:
>  On 12/03/2010 11:24 AM, Mel Chua wrote:
> >> I would welcome your feedback between now and next Wednesday, when I
> >> would like to include the survey with the next issue of FWN.
> > The survey looks good to my untrained eyes - I like that you included
> > the completion time and the names of everyone working on FWN... will
> > probably need to do a lot of blogging/IRC-pinging/personal contacts to
> > get folks to take the survey, but the survey itself is good stuff.
> >
> > The two Fedora-Marketing-esque folks I can think of with formal survey
> > design experience are Robyn and Diana (although I think some Red Hat
> > Marketing folks also hang out here?) so if they have a moment, their
> > feedback will probably be better than mine... forwarding to Diana since
> > I don't know if she's on this list, and I know Robyn is (obviously) ;-)
> >
> >> I am thinking we'll be safe to purchase 500 responses for US$35.  I
> >> think we would be wildly successful if we got that many responses.  We
> >> could also go with 250 responses, for $13 less, but the incremental cost
> >> seems minimal between 250 and 500 responses.
> > As a Fedora community member, this seems extremely reasonable to me. As
> > one of the people with a Red Hat credit card authorized to use it for
> > Fedora budget, this also seems extremely reasonable to me.
> >
> > Rock on.
> >
> > --Mel
>  Thanks for the feedback, Mel!  Diana, here's the URL for the draft of
>  the survey:
>
>  https://fedoraproject.org/wiki/File:FWN-draft-survey-20101203.pdf
>
>       - pascal
>  
Here are my basic thoughts:

* Some additional demographic information wouldn't hurt. Something along 
the lines of, "In what region of the world are you (NA, LATAM, APAC, 
EMEA)", or "What is your primary language."  In fact

* The questions on "which beats are most useful" and "which sections are 
least useful" made me do a double-take - Are beats and sections 
different? No, they're the same thing, at least from looking at the 
list, but the terminology used to describe it should be the same in both 
questions.  If I were writing the survey, I would do something more 
along the lines of,

"For the following Beats (individual sections of the newsletter), please 
rate the usefulness on a scale of 1 to 5, with 1 being 'not useful at 
all' and 5 being very useful, or 0 for 'do not use'."  This helps cut 
down on the # of questions, and probably slightly more relevant / less 
confusing feedback for you guys.

I'm honestly not sure that "usefulness" is the best word here. Are you 
looking to find out if having that information is *helpful* to people, 
or just trying to find out if the information provided is informative 
enough, detailed enough, or .... ?

Other than that - it looks awesome. Are you targeting this for just 
being in English? IIRC, limesurvey does support multiple language 
choices, assuming someone is able to do the translating.

I LOVE LIMESURVEY! I haven't said that enough lately. ;)

-Robyn

[Pascal Calarco]

On 12/06/2010 03:52 PM, Robyn Bergeron wrote:
>  Here are my basic thoughts:
>
>  * Some additional demographic information wouldn't hurt. Something along
>  the lines of, "In what region of the world are you (NA, LATAM, APAC,
>  EMEA)", or "What is your primary language."  In fact 
Good suggestion
-- thanks!  I will add this to the survey in the first 
section of questions ("About You")

>  * The questions on "which beats are most useful" and
> "which sections are
>  least useful" made me do a double-take - Are beats and sections
>  different? No, they're the same thing, at least from looking at the
>  list, but the terminology used to describe it should be the same in both
>  questions.  If I were writing the survey, I would do something more
>  along the lines of,
>
>  "For the following Beats (individual sections of the newsletter), please
>  rate the usefulness on a scale of 1 to 5, with 1 being 'not useful at
>  all' and 5 being very useful, or 0 for 'do not use'."  This helps cut
>  down on the # of questions, and probably slightly more relevant / less
>  confusing feedback for you guys. 
Yes, thanks for catching that, Robyn!  They indeed
refer to the same thing.

>  I'm honestly not sure that "usefulness" is the best
> word here. Are you
>  looking to find out if having that information is *helpful* to people,
>  or just trying to find out if the information provided is informative
>  enough, detailed enough, or .... ? 
Perhaps "informative" is a better word
here.  I want to gauge the 
utility of each of the beats for the readership.

>  Other than that - it looks awesome. Are you targeting this for just
>  being in English? IIRC, limesurvey does support multiple language
>  choices, assuming someone is able to do the translating. 
I don't think we have time or assembled personpower to translate this 
into various languages in the time I'd like to get this out, 
unfortunately, and the primary audience is English readers, since FWN is 
95% in English, excepting the occasional "In the News" contribution.  
I'd say keep it in English, but that is just me and I am happy to push 
out the date on this if a few translations would be of benefit.

>  I LOVE LIMESURVEY! I haven't said that enough lately. ;)
>
>  -Robyn 
Thanks for the feedback!

   - pascal