On Mon, 09 May 2005 08:36:08 PDT, Erik Fichtner said:
And if they're not going to support it, they might as well not
in RHEL. Once you're running an unsupported configuration, one might
as well do it for free. ;)
Umm.. *every* vendor does this. You post to linux-kernel with an oops
that's tainted by the NVidia module, they'll ask you to replicate without
that module loaded. I place a hardware support call to Dell, and they want
to rule out any add-in PCI cards I've stuck in there myself. The IBM service
manuals for an RS/6000 start with (basically) "gut the machine down to a minimum
bootable config (ascii display, 4M memory, CD/ROM) and add stuff back till it
The *important* part is that if I have a *NON*-Selinux problem, I can still get
support. The only service call I had to make against RHEL3 was a botch in the
aacraid drivers causing a panic on SMP when insmod'ed at system boot. Would
have *royally* sucked if they had said "Won't support that config".
I don't see what the issue with RedHat saying "We won't answer questions if
looks like an SELinux policy that *you* installed is part of the problem".