I'm finally getting a chance to follow up on the email thread (of the same title) from the sssd list. We've seen some delays (multi-second) for auth requests when users use their email address versus their id. I've attached a tar file with several log
files. Phil may need to explain the summary file if you have any questions about it. We are running Centos 7.4 now but I'm fairly certain that it's the same binaries as RHEL 7.4. These logs were taken while on 7.3. I noticed that sssd bumped to 1.15 with
Some outstanding questions we have are:
- The cache appears to not be used for the email attribute. Why is this not used?
- We're also curious why the ldap requests add 2 seconds when performing the same query from the command-line returns almost immediately.
- Is it possible to have SSSD ignore the domain and just immediately look up the address? We see "is_email_from_domain" in the domain log (reflected in the nss log). We checked the man pages and nothing really jumped out as a config option.
It should be noted that we also moved the sssd db cache to tmpfs (per a blog from Jakub).
Thanks for any insight
Phil's analysis follows:
To wrap up, I took one more look at one of the very slow email logins to pull out a trace of what it was doing. The attached files are the log snippets with line breaks marking off the incoming requests to make it more clear what each module was servicing
when. The summary.txt shows the summarized entry for the connection and also gives an abridged combined view of the logs marking where the 7 seconds appear to have gone. So this seemed enough info to share if we have the opportunity for a consult with someone.
The short version is that 1 second roughly went to the bind that tests the user, but the other 6 appear to have likely been the result of interacting with local caches rather than the DCs. So that makes the cache files and related configuration look suspicious.
It also makes more sense that our earlier checks (against logs or live tests) of the Exnet interactions have failed to show any latency issues on those step.
Possibly the fiddling we’ve already done with the cache files and cache config resolved this, but it is probably still worth passing this along to someone knowledgeable who might be able to explain what about the setup likely made everything go sideways.
Otherwise, we might be facing some kind of build-up pattern where it will always look rosy after a restart and gradually degrade over time as state builds up.
It might also be a good idea to bounce and clear out sssd/pam state on the weekly restarts just to protect against any possible build-up (unless we want to intentionally avoid that for now to see if it does degrade over time).