7:18 a.m.
--- On Wed, 9/3/08, Tim Waugh <twaugh(a)redhat.com> wrote:
From: Tim Waugh <twaugh(a)redhat.com>
Subject: Re: printer not printing, rawhide
To: olivares14031(a)yahoo.com, "For testers of Fedora Core development releases"
<fedora-test-list(a)redhat.com>
Date: Wednesday, September 3, 2008, 3:03 AM
Please try the printing troubleshooter:
System->Administration->Printing, then
Help->Troubleshoot.
Tim.
*/
NO JOY :(
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest DESKJET_810C (default)>,
'cups_instance': None,
'cups_queue': 'DESKJET_810C',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri':
u'hp:/usb/DeskJet_810C?serial=MY94M1621WGI',
'printer-info': u'HEWLETT-PACKARD DESKJET 810C',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP DeskJet 812C
Foomatic/hpijs (recommended)',
'printer-state': 4,
'printer-state-message': u'',
'printer-state-reasons':
[u'connecting-to-device'],
'printer-type': 167948,
'printer-uri-supported':
u'ipp://localhost:631/printers/DESKJET_810C'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver.
2.8.7)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 4.1\x1b[0m',
'',
'Copyright (c) 2001-8 Hewlett-Packard Development Company,
LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more
details.',
'',
'',
'\x1b[01mhp:/usb/DeskJet_810C?serial=MY94M1621WGI\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s)
\x1b[0m',
' ----------------------------
----------------------------------------------------------',
' back-end hp
',
' cups-printer DESKJET_810C
',
' cups-uri
hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' dev-file
',
' device-state -1
',
' device-uri
hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' deviceid
',
' error-state 101
',
' host
',
' is-hp True
',
' panel 0
',
' panel-line1
',
' panel-line2
',
' port 1
',
' serial MY94M1621WGI
',
' status-code 5002
',
' status-desc
',
'\x1b[01m',
'Model Parameters (static data):\x1b[0m',
'\x1b[01m Parameter Value(s)
\x1b[0m',
' ----------------------------
----------------------------------------------------------',
' align-type 2
',
' clean-type 1
',
' color-cal-type 0
',
' copy-type 0
',
' embedded-server-type 0
',
' fax-type 0
',
' fw-download 0
',
' icon DESKJET_840C.png
',
' io-mfp-mode 6
',
' io-mode 1
',
' io-support 1
',
' job-storage 0
',
' linefeed-cal-type 0
',
' model DeskJet_810C
',
' model-ui HP Deskjet 810c
',
' model1 Deskjet 810c
',
' panel-check-type 0
',
' pcard-type 0
',
' plugin 0
',
' power-settings 0
',
' pq-diag-type 0
',
' r-type 0
',
' r0-agent1-kind 3
',
' r0-agent1-sku 15 (C6615DN)
',
' r0-agent1-type 1
',
' r0-agent2-kind 3
',
' r0-agent2-sku 23 (C1823D)
',
' r0-agent2-type 2
',
' scan-style 0
',
' scan-type 0
',
' status-battery-check 0
',
' status-dynamic-counters 0
',
' status-type 1
',
' support-released 1
',
' support-type 2
',
' support-ver 0.9.5
',
" tech-class ['DJ8xx']
",
" tech-subclass ['Normal']
",
' tech-type 2
',
' usb-pid 0304
',
' usb-vid 03f0
',
'',
'Done.',
''],
['\x1b[35;01mwarning: Unable to start hp-systray\x1b[0m',
'\x1b[31;01merror: Unable to communicate with device (code=12):
hp:/usb/DeskJet_810C?serial=MY94M1621WGI\x1b[0m',
'\x1b[31;01merror: Error opening device (Device not
found).\x1b[0m',
'']),
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'PageRegion':
u'Letter',
u'PageSize': u'Letter',
u'PrintoutMode': u'Draft'},
u'PrintoutMode': {u'Quality':
u'FromPrintoutMode'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Locale issues):
{'system_locale_lang': 'en_US',
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Check USB permissions):
{'getfacl_output': []}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'DefaultAuthType': 'Basic',
'SystemGroup': 'sys root',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '0',
'_user_cancel_any': '1'},
'error_log_checkpoint': 13380L,
'error_log_debug_logging_set': True}
Page 9 (Print test page):
{'test_page_attempted': True,
'test_page_job_id': [132],
'test_page_job_status': [(False,
131,
'DESKJET_810C',
'T.O. values healthy player-coach relationship - NFL -
Yahoo! Sports',
'Processing',
None),
(True,
132,
'DESKJET_810C',
'Test Page',
'Pending',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'en-us',
'document-format': u'application/postscript',
'job-hold-until': u'no-hold',
'job-id': 132,
'job-k-octets': 17,
'job-media-sheets-completed': 0,
'job-more-info':
u'ipp://localhost:631/jobs/132',
'job-name': u'Test Page',
'job-originating-host-name': u'localhost',
'job-originating-user-name': u'root',
'job-printer-up-time': 1220444222,
'job-printer-uri':
u'ipp://localhost.localdomain:631/printers/DESKJET_810C',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 3,
'job-state-reasons': u'none',
'job-uri': u'ipp://localhost:631/jobs/132',
'job-uuid':
u'urn:uuid:f4b973e5-4b3e-3548-750f-9305306d9ac0',
'printer-uri':
u'ipp://localhost/printers/DESKJET_810C',
'time-at-completed': None,
'time-at-creation': 1220444163,
'time-at-processing': None})],
'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:15:54 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:15:54 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:15:54 -0500] Get-Jobs ipp://localhost/jobs/',
'D [03/Sep/2008:07:15:54 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: 10 from localhost
(Domain)',
'D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:15:54 -0500] cupsdReadClient: 10 POST /
HTTP/1.1',
'D [03/Sep/2008:07:15:54 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:15:54 -0500] Create-Printer-Subscription /',
'D [03/Sep/2008:07:15:54 -0500]
cupsdCreateSubscription(con=0xb92d54d8(10), uri="/")',
'D [03/Sep/2008:07:15:54 -0500] pullmethod="ippget"',
'D [03/Sep/2008:07:15:54 -0500] notify-lease-duration=86400',
'D [03/Sep/2008:07:15:54 -0500] notify-time-interval=0',
'D [03/Sep/2008:07:15:54 -0500] cupsdAddSubscription(mask=17800,
dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [03/Sep/2008:07:15:54 -0500] Added subscription 13 for server',
'I [03/Sep/2008:07:15:54 -0500] Saving subscriptions.conf...',
'D [03/Sep/2008:07:15:54 -0500] cupsdProcessIPPRequest: 10
status_code=0 (successful-ok)',
'D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 10',
'D [03/Sep/2008:07:15:55 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:15:55 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:15:55 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:15:55 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:15:55 -0500] Get-Notifications /',
'D [03/Sep/2008:07:15:55 -0500] cupsdIsAuthorized:
requesting-user-name="root"',
'D [03/Sep/2008:07:15:55 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:15:55 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST
/printers/DESKJET_810C HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:16:03 -0500] Print-Job
ipp://localhost/printers/DESKJET_810C',
'D [03/Sep/2008:07:16:03 -0500] add_job: setting context of job to
UNKNOWN SL',
'D [03/Sep/2008:07:16:03 -0500] add_job:
requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] Adding default job-sheets values
"none,none"...',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] Adding start banner page
"none".',
'I [03/Sep/2008:07:16:03 -0500] Saving subscriptions.conf...',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] Adding end banner page
"none".',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] File of type
application/postscript queued by "root".',
'D [03/Sep/2008:07:16:03 -0500] [Job 132] hold_until=0',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized:
requesting-user-name="olivares"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Job-Attributes
ipp://localhost/jobs/132',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 10 from localhost
(Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 10 POST /
HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized:
requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 10
status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 10',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized:
requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:07 -0500] [Job 131] prnt/backend/hp.c 675: INFO:
open device failed; will retry in 30 seconds...',
'D [03/Sep/2008:07:16:39 -0500] [Job 131] prnt/backend/hp.c 675: INFO:
open device failed; will retry in 30 seconds...',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:17:02 -0500] Report: clients=1',
'D [03/Sep/2008:07:17:02 -0500] Report: jobs=26',
'D [03/Sep/2008:07:17:02 -0500] Report: jobs-active=2',
'D [03/Sep/2008:07:17:02 -0500] Report: printers=2',
'D [03/Sep/2008:07:17:02 -0500] Report: printers-implicit=0',
'D [03/Sep/2008:07:17:02 -0500] Report:
stringpool-string-count=902',
'D [03/Sep/2008:07:17:02 -0500] Report:
stringpool-alloc-bytes=9752',
'D [03/Sep/2008:07:17:02 -0500] Report:
stringpool-total-bytes=17880',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:17:02 -0500] Get-Job-Attributes
ipp://localhost/jobs/132',
'D [03/Sep/2008:07:17:02 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:17:02 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 8 from localhost
(Domain)',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 8 POST /
HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data
provided.',
'D [03/Sep/2008:07:17:02 -0500] Cancel-Subscription /',
'D [03/Sep/2008:07:17:02 -0500] cupsdIsAuthorized:
requesting-user-name="root"',
'I [03/Sep/2008:07:17:02 -0500] Saving subscriptions.conf...',
'D [03/Sep/2008:07:17:02 -0500] cupsdProcessIPPRequest: 8 status_code=0
(successful-ok)',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping
getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 10 from localhost
(Domain)',
'D [03/Sep/2008:07:17:02 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 10 GET
/admin/log/error_log HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data
provided.']}
Thanks,
Antonio