Paul Gear said:
William Hooper wrote:
... Having no support at home isn't that big of a deal. Having no support in a business, with my job on the line if something goes wrong is. There is no way in Hell *I* would do a large scale roll out of an OS without support.
People do this with Windows all the time! :-) I don't think i've worked at any organisation that actually had a support contract with Microsoft, despite it being their standard desktop.
But pay per incident support is available. The original suggestion was to provide WS for free with *no* support.