Les Mikesell wrote:
On Mon, 2005-02-07 at 10:53, Paul Howarth wrote:
>Les Mikesell wrote:
>
>>The one thing I could see as an improvement over the current mailing
>>list and bugzilla for fedora users would be to add a wiki that would
>>be maintained mostly by a team of volunteers who would collate the
>>frequently-asked questions on the list into stock answers on the
>>wiki. Then much of the clutter on the mailling list could be avoided
>>by searching the wiki first, and if new users don't recognize the
>>symptoms well enough to find the answer themselves, the mailing list
>>response would only have to be a pointer to the wiki entry.
>
>These new users would be the same people that don't read
fedorafaq.org,
>wouldn't they?
You mean that page that was last updated in December, has a total
of 15 problems and solutions, and no way for someone to add solutions
or downloadable attachments? I can see why it isn't so popular...
Actually it was last updated yesterday but your other points are still
valid.
Nevertheless, it does answer the often-asked questions about NTFS and
bootable floppies, yet there's no end to the number of people still
asking *those* questions.
But it makes the answers easy if all you have to supply is a
link to an up to date page. I've seen wiki's work for several
other projects - it just takes a certain critical mass for it to
become the preferred place to look and submit updates.
Has to be worth a try I think.
Paul.