On Sat, 05 Feb 2005 02:00:37 -1000, Warren Togami <wtogami(a)redhat.com> wrote:
D. D. Brierton wrote:
> I've been a RHL and FC user for quite some time. I've been on the
> mailing lists, and had bugzilla accounts for a long time now. But this
> mailing list is strangling itself. The volume is way too high. Look at
> the beginning of the Fedora Project and see how many Red Hat engineers
> regularly posted to this list, and now look at how many do (Tim Waugh
> and Dave Jones make an occasional appearance here these days, and we're
> lucky to have them). That's it. Who's driven them away? WE HAVE.
>
Totally in agreement, please read my post on this subject here.
http://www.livejournal.com/users/wtogami/2005/02/04/
Key to the problem is that mailing lists are far from the best medium
for end-user support. We need to steer end-users to an entirely
different medium in order to scale effectively. Official project change
in that direction is happening soon. Read the link above for details.
while I agree with the problem, I dont agree with the solution. forums
are going to worsen the problem rather than resolve it. what we need
is a good set of guidelines thats *documented* well in an official
manner
while the community itself can enforce these guidelines, it needs more
official direction from the fedora project
--
Regards,
Rahul Sundaram