hi,
I have a deskjet F440 that works perfectly in fedora 14. But in 15 the scanner works fine, but the printer is not showing up in the add printer screen.
From /var/log/messages:
Jul 21 12:31:51 xlquest kernel: [ 1533.376082] usb 2-4: new high speed USB device using ehci_hcd and address 6 Jul 21 12:31:51 xlquest kernel: [ 1533.491000] usb 2-4: New USB device found, idVendor=03f0, idProduct=7711 Jul 21 12:31:51 xlquest kernel: [ 1533.491044] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Jul 21 12:31:51 xlquest kernel: [ 1533.491053] usb 2-4: Product: Deskjet F4400 series Jul 21 12:31:51 xlquest kernel: [ 1533.491060] usb 2-4: Manufacturer: HP Jul 21 12:31:51 xlquest kernel: [ 1533.491067] usb 2-4: SerialNumber: CN03SC14ZS05C5 Jul 21 12:31:51 xlquest kernel: [ 1533.492543] usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x03F0 pid 0x7711 Jul 21 12:32:09 xlquest dbus-daemon: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper) Jul 21 12:32:09 xlquest dbus-daemon: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Jul 21 12:32:09 xlquest kernel: [ 1551.215473] cups-pk-helper-[23039]: segfault at c ip 080506b1 sp bf8caae0 error 4 in cups-pk-helper-mechanism[8048000+d000]
On Thu, 2011-07-21 at 17:29 +0530, Kenneth Gonsalves wrote:
Jul 21 12:32:09 xlquest kernel: [ 1551.215473] cups-pk-helper-[23039]: segfault at c ip 080506b1 sp bf8caae0 error 4 in cups-pk-helper-mechanism[8048000+d000]
Looks like you need to file a bug report against 'cups-pk-helper'.
Tim. */
On Thu, 2011-07-21 at 13:43 +0100, Tim Waugh wrote:
On Thu, 2011-07-21 at 17:29 +0530, Kenneth Gonsalves wrote:
Jul 21 12:32:09 xlquest kernel: [ 1551.215473]
cups-pk-helper-[23039]:
segfault at c ip 080506b1 sp bf8caae0 error 4 in cups-pk-helper-mechanism[8048000+d000]
Looks like you need to file a bug report against 'cups-pk-helper'.
no workaround?
On Thu, 2011-07-21 at 13:43 +0100, Tim Waugh wrote:
On Thu, 2011-07-21 at 17:29 +0530, Kenneth Gonsalves wrote:
Jul 21 12:32:09 xlquest kernel: [ 1551.215473]
cups-pk-helper-[23039]:
segfault at c ip 080506b1 sp bf8caae0 error 4 in cups-pk-helper-mechanism[8048000+d000]
Looks like you need to file a bug report against 'cups-pk-helper'.
problem solved - cups not installed. 15 has a choice of desktop, developer or webserver for installation. I chose developer not which does not install cups by default.