FC18 - Libreoffice keeps crashing

[Paul Erickson]

For some reason whenever I try to configure Libreoffice, for instance to 
change the default language setting, or try to change the font in a 
document, Libreoffice keeps crashing. I get the following error message:

Xlib:  extension "RANDR" missing on display ":0.0".
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from 
rc file value "0" of type `glong'
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc 
file value "0" of type `glong'

I have tried uninstalling and reinstalling without success.

Has anyone else encountered this, and if so, how have you resolved it?

-- 
----------------------------------------------------------------
cheers, Paul - VA7NT - email: va7nt(a)telus.net

"Those who hear not the music, think the dancers mad."

"Tolerance becomes a crime when applied to evil." - Thomas Mann

"That state which separates it's warriors from it's scholars will have 
it's thinking done by cowards and fighting done by fools"
- Thucydides - The Pelopenisia

"The Malice of the wicked is reinforced by the weakness of the virtuous."
- Churchill

[poma]

On 29.09.2013 18:26, Paul Erickson wrote:

>  I use the proprietary drivers because they work better with my dual
> monitors
>  than the generic.
>  
>  I have tried creating a new user, and the same problem persists.
>   
You should check whether the LO's option - "Graphic output/Use HW
acceleration" has any effect in this particular case.
I assume you know, proprietary SW ain't supported on Fedora.
Besides the kernel module is only the part of the story, so it's
recommended to upgrade to the latest Fedora version.
Meanwhile you can test whether the problem is related only to the
particular kernel video module.

You can try the following:

- Backup the Xorg configs:
# mv /etc/X11/xorg.conf /etc/X11/xorg.conf-backup
# mv /etc/X11/xorg.conf.d/ /etc/X11/xorg.conf.d-backup

- Download & install rawhide kernel - test w/ radeon(.ko)
  http://dl.fedoraproject.org/pub/alt/rawhide-kernel-nodebug/x86_64/
# rpm -ivh kernel-3.12.0-0.rc2.git3.2.fc21.x86_64.rpm

- Reboot to rawhide kernel

- Check the LO start up

- Reboot to previous kernel

- Restore the Xorg configs:
# mv /etc/X11/xorg.conf-backup /etc/X11/xorg.conf
# mv /etc/X11/xorg.conf.d-backup/ /etc/X11/xorg.conf.d

What are the results regarding the LO start up?

If none of this helps what I most recommend, try to contact the
radeon devs and help them iron the bugs.
This is the only true way.
Good luck.


poma


On this links you can find all possible information related to the AMD's
video modules:
- radeon
http://www.x.org/wiki/radeon/

- fglrx*
http://support.amd.com/us/gpudownload/linux/Pages/radeon_linux.aspx

[Paul Erickson]

On 09/26/2013 09:05 AM, poma wrote:
>  On 26.09.2013 07:05, Paul Erickson wrote:
>  …
> > Thanks for that. Tried that, and a new .config/libreoffice folder was
> > created when I start
> > libreoffice, but again, when I try to configure the default language I
> > get this error message:
> >
> > Xlib:  extension "RANDR" missing on display ":0.0".
> > Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve
> > property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from
> > rc file value "0" of type `glong'
> > Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve
> > property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc
> > file value "0" of type `glong'
> >
>  No errors, at all,
>  $ libreoffice --version
>  LibreOffice 3.6
>
>  $ mate-about --version
>  MATE Desktop Environment 1.6.1
>
>  You can try to create a new user for testing purposes, and see if it'd
>  turn up errors.
>  Besides which video module is in the question?
>  $ lspci -nnv | grep VGA -A10
>
>
>  poma
>  
Thanks again, very much. The results of the commands are below.

$ libreoffice --version
LibreOffice 3.6

$mate-about --version
Xlib:  extension "RANDR" missing on display ":0.0".
MATE Desktop Environment 1.6.1

$ lspci -nnv | grep VGA -A10
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] 
nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:8526]
     Flags: bus master, fast devsel, latency 0, IRQ 51
     Memory at c0000000 (32-bit, prefetchable) [size=256M]
     I/O ports at f000 [size=256]
     Memory at fef00000 (32-bit, non-prefetchable) [size=256K]
     Expansion ROM at <unassigned> [disabled]
     Capabilities: <access denied>
     Kernel driver in use: fglrx_pci

00:01.1 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI 
Trinity HDMI Audio Controller [1002:9902]
--
     Flags: bus master, VGA palette snoop, 66MHz, medium devsel, latency 64
     Bus: primary=00, secondary=01, subordinate=01, sec-latency=64

00:15.0 PCI bridge [0604]: Advanced Micro Devices [AMD] Hudson PCI to 
PCI bridge (PCIE port 0) [1022:43a0] (prog-if 00 [Normal decode])
     Flags: bus master, fast devsel, latency 0
     Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
     Capabilities: <access denied>
     Kernel driver in use: pcieport

00:15.1 PCI bridge [0604]: Advanced Micro Devices [AMD] Hudson PCI to 
PCI bridge (PCIE port 1) [1022:43a1] (prog-if 00 [Normal decode])
     Flags: bus master, fast devsel, latency 0

-- 
----------------------------------------------------------------
cheers, Paul - VA7NT - email: va7nt(a)telus.net

"Those who hear not the music, think the dancers mad."

"Tolerance becomes a crime when applied to evil." - Thomas Mann

"That state which separates it's warriors from it's scholars will have
it's thinking done by cowards and fighting done by fools"
- Thucydides - The Pelopenisia

"The Malice of the wicked is reinforced by the weakness of the virtuous."
- Churchill

[poma]

On 26.09.2013 07:05, Paul Erickson wrote:
…
>  Thanks for that. Tried that, and a new .config/libreoffice folder was
>
>  created when I start
>  libreoffice, but again, when I try to configure the default language I 
>  get this error message:
>  
>  Xlib:  extension "RANDR" missing on display ":0.0".
>  Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
>  property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from 
>  rc file value "0" of type `glong'
>  Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
>  property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc 
>  file value "0" of type `glong'
>   
No errors, at all,
$ libreoffice --version
LibreOffice 3.6

$ mate-about --version
MATE Desktop Environment 1.6.1

You can try to create a new user for testing purposes, and see if it'd
turn up errors.
Besides which video module is in the question?
$ lspci -nnv | grep VGA -A10


poma

[Paul Erickson]

On 09/25/2013 10:17 PM, Ed Greshko wrote:
>  On 09/26/13 04:58, Paul Erickson wrote:
> > For some reason whenever I try to configure Libreoffice, for instance to change the
> default language setting, or try to change the font in a document, Libreoffice keeps
> crashing. I get the following error message:
> >
> > Xlib:  extension "RANDR" missing on display ":0.0".
> > Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property
> `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value
> "0" of type `glong'
> > Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property
> `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value
> "0" of type `glong'
> >
> > I have tried uninstalling and reinstalling without success.
> >
> > Has anyone else encountered this, and if so, how have you resolved it?
> >
>  What desktop are you running?  KDE, GNOME, or something else?
>
>  New install?  Fully updated?  Libreoffice use to work?
>  
Running Mate, new install, fully updated, and Libreoffice has had 
problems from
the beginning.

-- 
----------------------------------------------------------------
cheers, Paul - VA7NT - email: va7nt(a)telus.net

"Those who hear not the music, think the dancers mad."

"Tolerance becomes a crime when applied to evil." - Thomas Mann

"That state which separates it's warriors from it's scholars will have
it's thinking done by cowards and fighting done by fools"
- Thucydides - The Pelopenisia

"The Malice of the wicked is reinforced by the weakness of the virtuous."
- Churchill

[Ed Greshko]

On 09/26/13 04:58, Paul Erickson wrote:
>  For some reason whenever I try to configure Libreoffice, for instance
> to change the default language setting, or try to change the font in a document,
> Libreoffice keeps crashing. I get the following error message:
>
>  Xlib:  extension "RANDR" missing on display ":0.0".
>  Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property
> `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value
> "0" of type `glong'
>  Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property
> `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value
> "0" of type `glong'
>
>  I have tried uninstalling and reinstalling without success.
>
>  Has anyone else encountered this, and if so, how have you resolved it?
>  
What desktop are you running?  KDE, GNOME, or something else?

New install?  Fully updated?  Libreoffice use to work?

-- 
Getting tired of non-Fedora discussions and self-serving posts

[Paul Erickson]

On 09/25/2013 05:38 PM, poma wrote:
>  On 25.09.2013 22:58, Paul Erickson wrote:
> > For some reason whenever I try to configure Libreoffice, for instance to
> > change the default language setting, or try to change the font in a
> > document, Libreoffice keeps crashing. I get the following error message:
>  …
> > I have tried uninstalling and reinstalling without success.
> >
> > Has anyone else encountered this, and if so, how have you resolved it?
> >
>  If you're in trouble it's good practice to start with a fresh config.
>  $ mv $HOME/.config/libreoffice $HOME/.config/libreoffice-backup
>
>
>  poma
>  
Hi Poma,

Thanks for that. Tried that, and a new .config/libreoffice folder was 
created when I start
libreoffice, but again, when I try to configure the default language I 
get this error message:

Xlib:  extension "RANDR" missing on display ":0.0".
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from 
rc file value "0" of type `glong'
Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve 
property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc 
file value "0" of type `glong'


-- 
----------------------------------------------------------------
cheers, Paul - VA7NT - email: va7nt(a)telus.net

"Those who hear not the music, think the dancers mad."

"Tolerance becomes a crime when applied to evil." - Thomas Mann

"That state which separates it's warriors from it's scholars will have
it's thinking done by cowards and fighting done by fools"
- Thucydides - The Pelopenisia

"The Malice of the wicked is reinforced by the weakness of the virtuous."
- Churchill

[poma]

On 25.09.2013 22:58, Paul Erickson wrote:
>  For some reason whenever I try to configure Libreoffice, for instance
> to 
>  change the default language setting, or try to change the font in a 
>  document, Libreoffice keeps crashing. I get the following error message: 
…
>  I have tried uninstalling and reinstalling without success.
>  
>  Has anyone else encountered this, and if so, how have you resolved it?
>   
If you're in trouble it's good practice to start with a fresh config.
$ mv $HOME/.config/libreoffice $HOME/.config/libreoffice-backup


poma

[poma]

On 26.09.2013 18:49, Paul Erickson wrote:

>  Thanks again, very much. The results of the commands are below.
>  
>  $ libreoffice --version
>  LibreOffice 3.6
>  
>  $mate-about --version
>  Xlib:  extension "RANDR" missing on display ":0.0".
>  MATE Desktop Environment 1.6.1
>  
>  $ lspci -nnv | grep VGA -A10
>  00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] 
>  nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller]) 
…
>       Kernel driver in use: fglrx_pci 
…

Any particular reason to use AMD's proprietary 'fglrx*' video module,
and not to use 'radeon'?

Have you tried creating a new user for testing purposes, to opt out of
the equation possible glitches in the DE's config.


poma

[Paul Erickson]

On 09/26/2013 10:37 AM, poma wrote:
>  On 26.09.2013 18:49, Paul Erickson wrote:
>
> > Thanks again, very much. The results of the commands are below.
> >
> > $ libreoffice --version
> > LibreOffice 3.6
> >
> > $mate-about --version
> > Xlib:  extension "RANDR" missing on display ":0.0".
> > MATE Desktop Environment 1.6.1
> >
> > $ lspci -nnv | grep VGA -A10
> > 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD]
> > nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller])
>  …
> >       Kernel driver in use: fglrx_pci
>  …
>
>  Any particular reason to use AMD's proprietary 'fglrx*' video module,
>  and not to use 'radeon'?
>
>  Have you tried creating a new user for testing purposes, to opt out of
>  the equation possible glitches in the DE's config.
>
>
>  poma 
I use the proprietary drivers because they work better with my dual monitors
than the generic.

I have tried creating a new user, and the same problem persists.

-- 
----------------------------------------------------------------
cheers, Paul - VA7NT - email: va7nt(a)telus.net

"Those who hear not the music, think the dancers mad."

"Tolerance becomes a crime when applied to evil." - Thomas Mann

"That state which separates it's warriors from it's scholars will have
it's thinking done by cowards and fighting done by fools"
- Thucydides - The Pelopenisia

"The Malice of the wicked is reinforced by the weakness of the virtuous."
- Churchill

[Tim]

Allegedly, on or about 25 September 2013, Paul Erickson sent:
>  I have tried uninstalling and reinstalling without success. 
This isn't Windows, it's highly unlikely that any system or application
files have disappeared thanks to some other application being installed,
nor due to filing system or operating system foul-ups.  So re-installing
rarely makes any difference.  If the application is faulty, putting it
back on will be the same (though putting an older version back on, if
that's possible, which it mayn't, that might help in the short run).  If
the application was fine, putting it back on will be the same.  

It tends to only be things like hardware faults that cause random
screwups, and if they're the cause of an install failing, or a failing
hard drive losing some data, they're the fault that actually needs
fixing, as it will re-occur, and re-installing doesn't fix those types
of faults.  So, you check the cooling fans are working, you check that
all the plug-in boards are firmly in place (if you've moved a PC about,
things do shift internally unless you have a very heavy rigid case, so
pull them completely out, then plug them back in), you do memory tests
(e.g. memtest86), you check the hard drive for errors (e.g. SMART).

If there was something wrong with your personal configuration files,
they're completely independent from installs and uninstalls.  You need
to deal with them separately (move them somewhere else, rename them,
delete them).  Another poster has covered how to do that.

-- 
[tim@localhost ~]$ uname -rsvp
Linux 3.9.10-100.fc17.x86_64 #1 SMP Sun Jul 14 01:31:27 UTC 2013 x86_64

All mail to my mailbox is automatically deleted, there is no point
trying to privately email me, I will only read messages posted to the
public lists.

George Orwell's '1984' was supposed to be a warning against tyranny, not
a set of instructions for supposedly democratic governments.

[Rick Stevens]

On 09/26/2013 09:49 AM, Paul Erickson issued this missive:
>  On 09/26/2013 09:05 AM, poma wrote:
> > On 26.09.2013 07:05, Paul Erickson wrote:
> > …
> >> Thanks for that. Tried that, and a new .config/libreoffice folder was
> >> created when I start
> >> libreoffice, but again, when I try to configure the default language I
> >> get this error message:
> >>
> >> Xlib:  extension "RANDR" missing on display ":0.0".
> >> Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve
> >> property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from
> >> rc file value "0" of type `glong'
> >> Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve
> >> property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc
> >> file value "0" of type `glong'
> >>
> > No errors, at all,
> > $ libreoffice --version
> > LibreOffice 3.6
> >
> > $ mate-about --version
> > MATE Desktop Environment 1.6.1
> >
> > You can try to create a new user for testing purposes, and see if it'd
> > turn up errors.
> > Besides which video module is in the question?
> > $ lspci -nnv | grep VGA -A10
> >
> >
> > poma
> >
>  Thanks again, very much. The results of the commands are below.
>
>  $ libreoffice --version
>  LibreOffice 3.6
>
>  $mate-about --version
>  Xlib:  extension "RANDR" missing on display ":0.0".
>  MATE Desktop Environment 1.6.1 
It's pretty obvious that you're missing the RANDR extension in your X
system. Lots of things will break if that's missing. You should check
your /var/log/Xorg.0.log and see what the problem is. I don't have an
ATI graphics card (three nVidias and an Intel here), but you should see
a line sort of like:

	[   127.252] Initializing built-in extension RANDR

in that log file (the number in the square brackets will be different...
it's a timestamp). If you don't see it, get that sorted out first.

>  $ lspci -nnv | grep VGA -A10
>  00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD]
>  nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller])
>       Subsystem: ASUSTeK Computer Inc. Device [1043:8526]
>       Flags: bus master, fast devsel, latency 0, IRQ 51
>       Memory at c0000000 (32-bit, prefetchable) [size=256M]
>       I/O ports at f000 [size=256]
>       Memory at fef00000 (32-bit, non-prefetchable) [size=256K]
>       Expansion ROM at <unassigned> [disabled]
>       Capabilities: <access denied>
>       Kernel driver in use: fglrx_pci 
[snip unneeded data]
----------------------------------------------------------------------
- Rick Stevens, Systems Engineer, AllDigital    ricks(a)alldigital.com -
- AIM/Skype: therps2        ICQ: 22643734            Yahoo: origrps2 -
-                                                                    -
-       "As for me, I aspire to be the Walmart Greeter in Hell."     -
----------------------------------------------------------------------