For some reason whenever I try to configure Libreoffice, for instance to change the default language setting, or try to change the font in a document, Libreoffice keeps crashing. I get the following error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
I have tried uninstalling and reinstalling without success.
Has anyone else encountered this, and if so, how have you resolved it?
On 25.09.2013 22:58, Paul Erickson wrote:
For some reason whenever I try to configure Libreoffice, for instance to change the default language setting, or try to change the font in a document, Libreoffice keeps crashing. I get the following error message:
…
I have tried uninstalling and reinstalling without success.
Has anyone else encountered this, and if so, how have you resolved it?
If you're in trouble it's good practice to start with a fresh config. $ mv $HOME/.config/libreoffice $HOME/.config/libreoffice-backup
poma
On 09/25/2013 05:38 PM, poma wrote:
On 25.09.2013 22:58, Paul Erickson wrote:
For some reason whenever I try to configure Libreoffice, for instance to change the default language setting, or try to change the font in a document, Libreoffice keeps crashing. I get the following error message:
…
I have tried uninstalling and reinstalling without success.
Has anyone else encountered this, and if so, how have you resolved it?
If you're in trouble it's good practice to start with a fresh config. $ mv $HOME/.config/libreoffice $HOME/.config/libreoffice-backup
poma
Hi Poma,
Thanks for that. Tried that, and a new .config/libreoffice folder was created when I start libreoffice, but again, when I try to configure the default language I get this error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
On 26.09.2013 07:05, Paul Erickson wrote: …
Thanks for that. Tried that, and a new .config/libreoffice folder was created when I start libreoffice, but again, when I try to configure the default language I get this error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
No errors, at all, $ libreoffice --version LibreOffice 3.6
$ mate-about --version MATE Desktop Environment 1.6.1
You can try to create a new user for testing purposes, and see if it'd turn up errors. Besides which video module is in the question? $ lspci -nnv | grep VGA -A10
poma
On 09/26/2013 09:05 AM, poma wrote:
On 26.09.2013 07:05, Paul Erickson wrote: …
Thanks for that. Tried that, and a new .config/libreoffice folder was created when I start libreoffice, but again, when I try to configure the default language I get this error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
No errors, at all, $ libreoffice --version LibreOffice 3.6
$ mate-about --version MATE Desktop Environment 1.6.1
You can try to create a new user for testing purposes, and see if it'd turn up errors. Besides which video module is in the question? $ lspci -nnv | grep VGA -A10
poma
Thanks again, very much. The results of the commands are below.
$ libreoffice --version LibreOffice 3.6
$mate-about --version Xlib: extension "RANDR" missing on display ":0.0". MATE Desktop Environment 1.6.1
$ lspci -nnv | grep VGA -A10 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:8526] Flags: bus master, fast devsel, latency 0, IRQ 51 Memory at c0000000 (32-bit, prefetchable) [size=256M] I/O ports at f000 [size=256] Memory at fef00000 (32-bit, non-prefetchable) [size=256K] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: fglrx_pci
00:01.1 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI Trinity HDMI Audio Controller [1002:9902] -- Flags: bus master, VGA palette snoop, 66MHz, medium devsel, latency 64 Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
00:15.0 PCI bridge [0604]: Advanced Micro Devices [AMD] Hudson PCI to PCI bridge (PCIE port 0) [1022:43a0] (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Capabilities: <access denied> Kernel driver in use: pcieport
00:15.1 PCI bridge [0604]: Advanced Micro Devices [AMD] Hudson PCI to PCI bridge (PCIE port 1) [1022:43a1] (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0
On 09/26/2013 09:49 AM, Paul Erickson issued this missive:
On 09/26/2013 09:05 AM, poma wrote:
On 26.09.2013 07:05, Paul Erickson wrote: …
Thanks for that. Tried that, and a new .config/libreoffice folder was created when I start libreoffice, but again, when I try to configure the default language I get this error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
No errors, at all, $ libreoffice --version LibreOffice 3.6
$ mate-about --version MATE Desktop Environment 1.6.1
You can try to create a new user for testing purposes, and see if it'd turn up errors. Besides which video module is in the question? $ lspci -nnv | grep VGA -A10
poma
Thanks again, very much. The results of the commands are below.
$ libreoffice --version LibreOffice 3.6
$mate-about --version Xlib: extension "RANDR" missing on display ":0.0". MATE Desktop Environment 1.6.1
It's pretty obvious that you're missing the RANDR extension in your X system. Lots of things will break if that's missing. You should check your /var/log/Xorg.0.log and see what the problem is. I don't have an ATI graphics card (three nVidias and an Intel here), but you should see a line sort of like:
[ 127.252] Initializing built-in extension RANDR
in that log file (the number in the square brackets will be different... it's a timestamp). If you don't see it, get that sorted out first.
$ lspci -nnv | grep VGA -A10 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:8526] Flags: bus master, fast devsel, latency 0, IRQ 51 Memory at c0000000 (32-bit, prefetchable) [size=256M] I/O ports at f000 [size=256] Memory at fef00000 (32-bit, non-prefetchable) [size=256K] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: fglrx_pci
[snip unneeded data] ---------------------------------------------------------------------- - Rick Stevens, Systems Engineer, AllDigital ricks@alldigital.com - - AIM/Skype: therps2 ICQ: 22643734 Yahoo: origrps2 - - - - "As for me, I aspire to be the Walmart Greeter in Hell." - ----------------------------------------------------------------------
On 26.09.2013 18:49, Paul Erickson wrote:
Thanks again, very much. The results of the commands are below.
$ libreoffice --version LibreOffice 3.6
$mate-about --version Xlib: extension "RANDR" missing on display ":0.0". MATE Desktop Environment 1.6.1
$ lspci -nnv | grep VGA -A10 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller])
…
Kernel driver in use: fglrx_pci
…
Any particular reason to use AMD's proprietary 'fglrx*' video module, and not to use 'radeon'?
Have you tried creating a new user for testing purposes, to opt out of the equation possible glitches in the DE's config.
poma
On 09/26/2013 10:37 AM, poma wrote:
On 26.09.2013 18:49, Paul Erickson wrote:
Thanks again, very much. The results of the commands are below.
$ libreoffice --version LibreOffice 3.6
$mate-about --version Xlib: extension "RANDR" missing on display ":0.0". MATE Desktop Environment 1.6.1
$ lspci -nnv | grep VGA -A10 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Trinity [Radeon HD 7540D] [1002:9991] (prog-if 00 [VGA controller])
…
Kernel driver in use: fglrx_pci…
Any particular reason to use AMD's proprietary 'fglrx*' video module, and not to use 'radeon'?
Have you tried creating a new user for testing purposes, to opt out of the equation possible glitches in the DE's config.
poma
I use the proprietary drivers because they work better with my dual monitors than the generic.
I have tried creating a new user, and the same problem persists.
On 29.09.2013 18:26, Paul Erickson wrote:
I use the proprietary drivers because they work better with my dual monitors than the generic.
I have tried creating a new user, and the same problem persists.
You should check whether the LO's option - "Graphic output/Use HW acceleration" has any effect in this particular case. I assume you know, proprietary SW ain't supported on Fedora. Besides the kernel module is only the part of the story, so it's recommended to upgrade to the latest Fedora version. Meanwhile you can test whether the problem is related only to the particular kernel video module.
You can try the following:
- Backup the Xorg configs: # mv /etc/X11/xorg.conf /etc/X11/xorg.conf-backup # mv /etc/X11/xorg.conf.d/ /etc/X11/xorg.conf.d-backup
- Download & install rawhide kernel - test w/ radeon(.ko) http://dl.fedoraproject.org/pub/alt/rawhide-kernel-nodebug/x86_64/ # rpm -ivh kernel-3.12.0-0.rc2.git3.2.fc21.x86_64.rpm
- Reboot to rawhide kernel
- Check the LO start up
- Reboot to previous kernel
- Restore the Xorg configs: # mv /etc/X11/xorg.conf-backup /etc/X11/xorg.conf # mv /etc/X11/xorg.conf.d-backup/ /etc/X11/xorg.conf.d
What are the results regarding the LO start up?
If none of this helps what I most recommend, try to contact the radeon devs and help them iron the bugs. This is the only true way. Good luck.
poma
On this links you can find all possible information related to the AMD's video modules: - radeon http://www.x.org/wiki/radeon/
- fglrx* http://support.amd.com/us/gpudownload/linux/Pages/radeon_linux.aspx
Allegedly, on or about 25 September 2013, Paul Erickson sent:
I have tried uninstalling and reinstalling without success.
This isn't Windows, it's highly unlikely that any system or application files have disappeared thanks to some other application being installed, nor due to filing system or operating system foul-ups. So re-installing rarely makes any difference. If the application is faulty, putting it back on will be the same (though putting an older version back on, if that's possible, which it mayn't, that might help in the short run). If the application was fine, putting it back on will be the same.
It tends to only be things like hardware faults that cause random screwups, and if they're the cause of an install failing, or a failing hard drive losing some data, they're the fault that actually needs fixing, as it will re-occur, and re-installing doesn't fix those types of faults. So, you check the cooling fans are working, you check that all the plug-in boards are firmly in place (if you've moved a PC about, things do shift internally unless you have a very heavy rigid case, so pull them completely out, then plug them back in), you do memory tests (e.g. memtest86), you check the hard drive for errors (e.g. SMART).
If there was something wrong with your personal configuration files, they're completely independent from installs and uninstalls. You need to deal with them separately (move them somewhere else, rename them, delete them). Another poster has covered how to do that.
On 09/26/13 04:58, Paul Erickson wrote:
For some reason whenever I try to configure Libreoffice, for instance to change the default language setting, or try to change the font in a document, Libreoffice keeps crashing. I get the following error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
I have tried uninstalling and reinstalling without success.
Has anyone else encountered this, and if so, how have you resolved it?
What desktop are you running? KDE, GNOME, or something else?
New install? Fully updated? Libreoffice use to work?
On 09/25/2013 10:17 PM, Ed Greshko wrote:
On 09/26/13 04:58, Paul Erickson wrote:
For some reason whenever I try to configure Libreoffice, for instance to change the default language setting, or try to change the font in a document, Libreoffice keeps crashing. I get the following error message:
Xlib: extension "RANDR" missing on display ":0.0". Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-size' of type `GtkRequisition' from rc file value "0" of type `glong' Gtk-Message: (for origin information, set GTK_DEBUG): failed to retrieve property `GtkOptionMenu::indicator-spacing' of type `GtkBorder' from rc file value "0" of type `glong'
I have tried uninstalling and reinstalling without success.
Has anyone else encountered this, and if so, how have you resolved it?
What desktop are you running? KDE, GNOME, or something else?
New install? Fully updated? Libreoffice use to work?
Running Mate, new install, fully updated, and Libreoffice has had problems from the beginning.
-
Ed Greshko -
Paul Erickson -
poma -
Rick Stevens -
Tim