OpenOffice crashing randomly

[Dotan Cohen]

Since the pgrade to OO2, we have random crashes in Writer. As they
happen to my wife and not me, I'm not there to see what happend 'just
before', but she says that 'nothing' happend just before. Is there a
log to check? If I open it for her at the command line, will it leave
output when it crashes?

Thanks.

Dotan Cohen
http://lyricslist.com/lyrics/artist_albums/378/nirvana.php
Nirvana Song Lyrics

[kwhiskers]

On 12/11/05, Dotan Cohen  wrote:
> Since the pgrade to OO2, we have random crashes in Writer. As they
> happen to my wife and not me, I'm not there to see what happend 'just
> before', but she says that 'nothing' happend just before. Is there a
> log to check? If I open it for her at the command line, will it leave
> output when it crashes?
>
> Thanks.
>
> Dotan Cohen
> http://lyricslist.com/lyrics/artist_albums/378/nirvana.php
> Nirvana Song Lyrics
>
> --
> fedora-list mailing list
> [e-mail]
> To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list

I cannot answer your questions, as I have the same ones.

Once, oowriter crashed when I clicked the right mouse button, another time
while scrolling a document, another time while selecting text to be deleted
and then typing new text over it.

Yes, it does crash every day or two.

--
kwhiskers{

[Rex Dieter]

Dotan Cohen wrote:
> Since the pgrade to OO2, we have random crashes in Writer. As they
> happen to my wife and not me, I'm not there to see what happend 'just
> before', but she says that 'nothing' happend just before. Is there a
> log to check? If I open it for her at the command line, will it leave
> output when it crashes?

Report your problem(s) to
http://bugzilla.redhat.com/

-- Rex

[Dotan Cohen]

On 11/13/05, Rex Dieter  wrote:
> Dotan Cohen wrote:
> > Since the pgrade to OO2, we have random crashes in Writer. As they
> > happen to my wife and not me, I'm not there to see what happend 'just
> > before', but she says that 'nothing' happend just before. Is there a
> > log to check? If I open it for her at the command line, will it leave
> > output when it crashes?
>
> Report your problem(s) to
> http://bugzilla.redhat.com/
>
> -- Rex

Thats what I intend to do. However, with the information I have (none)
it won't help. Thats why I want to create output on the the command
line.

Dotan Cohen
http://lyricslist.com/lyrics/biography/359/morrison_van.php
Morrison, Van Song Lyrics and Biography

[Tony Nelson]

At 12:17 PM +0200 11/13/05, Dotan Cohen wrote:
> On 11/13/05, Rex Dieter  wrote:
> > Dotan Cohen wrote:
> > > Since the pgrade to OO2, we have random crashes in Writer. As they
> > > happen to my wife and not me, I'm not there to see what happend 'just
> > > before', but she says that 'nothing' happend just before. Is there a
> > > log to check? If I open it for her at the command line, will it leave
> > > output when it crashes?
> >
> > Report your problem(s) to
> > http://bugzilla.redhat.com/
> >
> > -- Rex
>
> Thats what I intend to do. However, with the information I have (none)
> it won't help. Thats why I want to create output on the the command
> line.

In a terminal, type "oo" TAB TAB and see what you get.  The OOo commands
are short and easy to type.  Running oowriter produces some output on the
terminal.  I don't know if it will say anything useful after a crash.

I haven't figured out how to make a launcher that runs a command and then
stays open after the command so one can read the output.  (I suppose it
could run a script that runs the command and then gets stuck in a loop.)
____________________________________________________________________
TonyN.:'                       
      '                              http://www.georgeanelson.com/

[Charles A. Crayne]

On Sat, 12 Nov 2005 16:58:23 +0200
Dotan Cohen  wrote:

:Since the pgrade to OO2, we have random crashes in Writer.

My wife is encountering the same problem, and is quite unhappy about it.
So far, I have not found any way to obtain any debugging info.

[Gene Smith]

Rex Dieter wrote, On 11/12/2005 10:27 PM:
> Dotan Cohen wrote:
> > Since the pgrade to OO2, we have random crashes in Writer. As they
> > happen to my wife and not me, I'm not there to see what happend 'just
> > before', but she says that 'nothing' happend just before. Is there a
> > log to check? If I open it for her at the command line, will it leave
> > output when it crashes?
>
> Report your problem(s) to
> http://bugzilla.redhat.com/
>
> -- Rex

Seen frequent crashes on the oo2 writer windows version too. It prompts 
you to send the crash dump to the developers which I did. So might not 
be a rh/fedora problem, but can't hurt to report it I guess.
-gene

[Tarjei Knapstad]

On 11/14/05, Gene Smith  wrote:
> Rex Dieter wrote, On 11/12/2005 10:27 PM:
> > Dotan Cohen wrote:
> > > Since the pgrade to OO2, we have random crashes in Writer. As they
> > > happen to my wife and not me, I'm not there to see what happend 'just
> > > before', but she says that 'nothing' happend just before. Is there a
> > > log to check? If I open it for her at the command line, will it leave
> > > output when it crashes?
> >
> > Report your problem(s) to
> > http://bugzilla.redhat.com/
> >
> > -- Rex

Same thing here, I've received identical crash dumps twice (the first
time I was working in writer, the other OOo was just sitting there
with a locked screen).

I've attached the dumps, do we have a bugzilla entry on this yet?

--
Tarjei

[Robin Laing]

Dotan Cohen wrote:
> Since the pgrade to OO2, we have random crashes in Writer. As they
> happen to my wife and not me, I'm not there to see what happend 'just
> before', but she says that 'nothing' happend just before. Is there a
> log to check? If I open it for her at the command line, will it leave
> output when it crashes?
>
> Thanks.
>
> Dotan Cohen
> http://lyricslist.com/lyrics/artist_albums/378/nirvana.php
> Nirvana Song Lyrics

There is a bug report on Bugzilla about this.  It was also mentioned 
in the OOo mail list.  Only suggestion so far is to dump the RH 
version and use the OOo original version.

https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=171873

Add to the growing list with any details.

[Tarjei Knapstad]

On 11/14/05, Robin Laing  wrote:
> Dotan Cohen wrote:
>
> There is a bug report on Bugzilla about this.  It was also mentioned
> in the OOo mail list.  Only suggestion so far is to dump the RH
> version and use the OOo original version.
>
> https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=171873
>
> Add to the growing list with any details.

Thanks Robin,

Nothing to add really, the stack trace attached to the bug report is
the exact same thing I'm getting. Will wait for the update so we can
track this down.

--
Tarjei

[Ambrogio]

Il giorno sab, 12/11/2005 alle 16.58 +0200, Dotan Cohen ha scritto:
> Since the pgrade to OO2, we have random crashes in Writer. As they

Hi,
on some other messages in the list I read that it's better to remove OOO
from fedora and install OOO from the official site.

It seems not to solve the problem, even if the crashes are less
frequent.
It hurt a lot becose it's not possible to recovery and all the changes
are loss.

But I noted that disabling all about the auto spell check seems to solve
the problem.

I had a Calc opened for 10 hours without a crash, and the same file with
speecheck enabled crashed randomly in few minutes.

I hope it is usefull for all fedora users, and who had opened the
bugzilla to OpenOffice team can try to tell them this info.

By

[Robin Laing]

Ambrogio wrote:
> Il giorno sab, 12/11/2005 alle 16.58 +0200, Dotan Cohen ha scritto:
> > Since the pgrade to OO2, we have random crashes in Writer. As they
>
> Hi,
> on some other messages in the list I read that it's better to remove OOO
> from fedora and install OOO from the official site.
>
> It seems not to solve the problem, even if the crashes are less
> frequent.
> It hurt a lot becose it's not possible to recovery and all the changes
> are loss.
>
> But I noted that disabling all about the auto spell check seems to solve
> the problem.
>
> I had a Calc opened for 10 hours without a crash, and the same file with
> speecheck enabled crashed randomly in few minutes.
>
> I hope it is usefull for all fedora users, and who had opened the
> bugzilla to OpenOffice team can try to tell them this info.
>
> By

I have seen crashes on the same document in 25 seconds and 3 hours. 
Same machine, same document, same configuration.  It is random so your 
test may or may not show the problem.

I have seen the application just die while working on something else.

Did you try the official version from openoffice. org?

[Rudolf Kastl]

2005/11/21, Robin Laing :
> Ambrogio wrote:
> > Il giorno sab, 12/11/2005 alle 16.58 +0200, Dotan Cohen ha scritto:
> > > Since the pgrade to OO2, we have random crashes in Writer. As they
> >
> > Hi,
> > on some other messages in the list I read that it's better to remove OOO
> > from fedora and install OOO from the official site.
> >
> > It seems not to solve the problem, even if the crashes are less
> > frequent.
> > It hurt a lot becose it's not possible to recovery and all the changes
> > are loss.
> >
> > But I noted that disabling all about the auto spell check seems to solve
> > the problem.
> >
> > I had a Calc opened for 10 hours without a crash, and the same file with
> > speecheck enabled crashed randomly in few minutes.
> >
> > I hope it is usefull for all fedora users, and who had opened the
> > bugzilla to OpenOffice team can try to tell them this info.
> >
> > By
>
> I have seen crashes on the same document in 25 seconds and 3 hours.
> Same machine, same document, same configuration.  It is random so your
> test may or may not show the problem.
>
> I have seen the application just die while working on something else.
>
> Did you try the official version from openoffice. org?
>
> --
> fedora-list mailing list
> [e-mail]
> To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list

how to debug linux software:

1. install debuginfo packages for the components you want to debug

2. run gdb with em, heres a sample session:

gdb /path/to/binary <- opens the binary with the debugger
run <- starts the binary in the debugger
<comment> if it halts during execution without giving a backtrace use
the command "cont" over and over again until it really
crashes.</comment>
bt <- once you reached the crash situation this command will show you
the backtrace. thats what developers need to see what went wrong.

regards,
Rudolf Kastl

p.s. if you have more questions about how to go for it just ask away
in this thread.

[Robin Laing]

Rudolf Kastl wrote:
> 2005/11/21, Robin Laing :
> > Ambrogio wrote:
> > > Il giorno sab, 12/11/2005 alle 16.58 +0200, Dotan Cohen ha scritto:
> > > > Since the pgrade to OO2, we have random crashes in Writer. As they
> > >
> > > Hi,
> > > on some other messages in the list I read that it's better to remove OOO
> > > from fedora and install OOO from the official site.
> > >
> > > It seems not to solve the problem, even if the crashes are less
> > > frequent.
> > > It hurt a lot becose it's not possible to recovery and all the changes
> > > are loss.
> > >
> > > But I noted that disabling all about the auto spell check seems to solve
> > > the problem.
> > >
> > > I had a Calc opened for 10 hours without a crash, and the same file with
> > > speecheck enabled crashed randomly in few minutes.
> > >
> > > I hope it is usefull for all fedora users, and who had opened the
> > > bugzilla to OpenOffice team can try to tell them this info.
> > >
> > > By
> >
> > I have seen crashes on the same document in 25 seconds and 3 hours.
> > Same machine, same document, same configuration.  It is random so your
> > test may or may not show the problem.
> >
> > I have seen the application just die while working on something else.
> >
> > Did you try the official version from openoffice. org?
> >
> > --
> > fedora-list mailing list
> > [e-mail]
> > To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list
>
> how to debug linux software:
>
> install debuginfo packages for the components you want to debug
>
> run gdb with em, heres a sample session:
>
> gdb /path/to/binary <- opens the binary with the debugger
> run <- starts the binary in the debugger
> <comment> if it halts during execution without giving a backtrace use
> the command "cont" over and over again until it really
> crashes.</comment>
> bt <- once you reached the crash situation this command will show you
> the backtrace. thats what developers need to see what went wrong.
>
> regards,
> Rudolf Kastl
>
> p.s. if you have more questions about how to go for it just ask away
> in this thread.

I actually have ran a backtrack on the crash, well my wife has and it 
was the same as reported already.

Using gdb is slow for her to start and she doesn't like it so she 
won't use it.

If I could automate it and give her an icon to start OOo under gdb, it 
  would be great.  Until then, it isn't going to happen.

FWIW, on Sunday, OOo ran for over three hours without crashing well 
she was writing.

I am learning about the debugger when I have time.  I like the idea as 
I used to use strace in the past.
Robin

[Ambrogio]

Il giorno lun, 21/11/2005 alle 11.37 -0700, Robin Laing ha scritto:
> Ambrogio wrote:
> > Il giorno sab, 12/11/2005 alle 16.58 +0200, Dotan Cohen ha scritto:
> I have seen crashes on the same document in 25 seconds and 3 hours. 
> Same machine, same document, same configuration.  It is random so your 
> test may or may not show the problem.

I know that is random, but I have a document that crashes everytime I go
up and down with mouse.
It do not crashes without spell check, and official version of
OpenOffice 2.0 (English).

But I think that the problem is in the localization module, because with
OOO from fedora repo, without the Italian module
(openoffile.org-langpack-it.i386) it works very well.
With the module installed and spell check disabled I see less crashes,
but I got the segmentation fault closing OOO.

I hope this is usefull.

Bye
 Ambrogio

[James Wilkinson]

Ambrogio wrote:
> I know that is random, but I have a document that crashes everytime I go
> up and down with mouse.
> It do not crashes without spell check, and official version of
> OpenOffice 2.0 (English).
>
> But I think that the problem is in the localization module, because with
> OOO from fedora repo, without the Italian module
> (openoffile.org-langpack-it.i386) it works very well.
> With the module installed and spell check disabled I see less crashes,
> but I got the segmentation fault closing OOO.
>
> I hope this is usefull.
>
> Bye
>  Ambrogio

To be honest, it would be more useful in the Red Hat Bugzilla,
especially if you could add this document (or one that makes the program
crash in the same way) so Red Hat developers could see what it was doing
wrong.

Thanks,

James.

[hicham]

I 've tried the open office 2.0 writer, I got it "freeze" many times,
until I switched to JRE 1.5 ,
now everything seems to be working fine .

hicham