after I reinstalled cups service, my printer not works any more ; I get this message: "couldn't start the printer please check your printer configuration"
in the journalctl they are some rows that I think are connected with this problem: ---------- Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Deskjet-2510) from localhost.
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-not-supported
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok --------
as well I tried to understand the problem I was not able to do it.. :
I looked the configuration files : /etc/cups/cupsd.conf /etc/cups/printers.conf I reinstalled HPLIP without succes..
I found also some information that need create or configure a coups-filter, but I am not able to do this...
I would like some help in this problem
thank you
Angelo
On Tue, 21 Apr 2020 11:23:44 +0300 Angelo Moreschini mrangelo.fedora@gmail.com wrote:
after I reinstalled cups service, my printer not works any more ; I get this message: "couldn't start the printer please check your printer configuration"
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-not-supported
I don't know how much help it is, but what is the format of the document you are sending? It seems the printer driver doesn't recognize it. Maybe try a simple text document?
On 4/21/20 1:23 AM, Angelo Moreschini wrote:
after I reinstalled cups service, my printer not works any more ; I get this message: "couldn't start the printer please check your printer configuration"
Where do you see this message?
in the journalctl they are some rows that I think are connected with this problem: Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Deskjet-2510) from localhost.
Maybe.
/etc/cups/printers.conf
What is the URI and MakeModel of this printer in that file?
the message come when (using Libre Office) I press the button to print.
Probability /etc/cups/printers.conf need to be configured.. but inside this file I don't see nothing that concern with "document-format".
The content of> /etc/cups/printers.conf is :
# Printer configuration file for CUPS v2.2.12
# Written by cupsd on 2020-04-21 17:55
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
<DefaultPrinter HP_Deskjet_2510_series>
UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121
Info HP Deskjet 2510 series
Location default printer
MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
State Idle
StateTime 1587480569
ConfigTime 1587455963
Type 36876
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</DefaultPrinter>
in the journalctl they are some rows that I think are connected with this problem:
Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb samuel@sieb.net wrote:
On 4/21/20 1:23 AM, Angelo Moreschini wrote:
after I reinstalled cups service, my printer not works any more ; I get this message: "couldn't start the printer please check your printer configuration"
Where do you see this message?
in the journalctl they are some rows that I think are connected with this problem: Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Deskjet-2510) from localhost.
Maybe.
/etc/cups/printers.conf
What is the URI and MakeModel of this printer in that file? _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
- URI and MakeModel are :
DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1 MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
- The message :
"couldn't start the printer please check your printer configuration" *came when I use **libre office WRITER ; with other text editors programs (like EMACS ecc..)I also cannot print, but the message doesn't come*
- The problem not arise when I use another printer (a WI printer) that works fine with cups
- very strange to say:
but *cups.service has stopped working having I instated/uninsulated some "fonts" in libre office.* *I had to manually reinstall cups for this reason* . How was this possible ????????? Is not the first time I get problem updating SW on FEDORA)
On Wed, Apr 22, 2020 at 8:26 AM Angelo Moreschini mrangelo.fedora@gmail.com wrote:
the message come when (using Libre Office) I press the button to print.
Probability /etc/cups/printers.conf need to be configured.. but inside this file I don't see nothing that concern with "document-format".
The content of> /etc/cups/printers.conf is :
# Printer configuration file for CUPS v2.2.12
# Written by cupsd on 2020-04-21 17:55
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
<DefaultPrinter HP_Deskjet_2510_series>
UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121
Info HP Deskjet 2510 series
Location default printer
MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
State Idle
StateTime 1587480569
ConfigTime 1587455963
Type 36876
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</DefaultPrinter>
in the journalctl they are some rows that I think are connected with this problem:
Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb samuel@sieb.net wrote:
On 4/21/20 1:23 AM, Angelo Moreschini wrote:
after I reinstalled cups service, my printer not works any more ; I get this message: "couldn't start the printer please check your printer configuration"
Where do you see this message?
in the journalctl they are some rows that I think are connected with this problem: Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Deskjet-2510) from localhost.
Maybe.
/etc/cups/printers.conf
What is the URI and MakeModel of this printer in that file? _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
On Wed, Apr 22, 2020 at 11:48 AM Angelo Moreschini < mrangelo.fedora@gmail.com> wrote:
- URI and MakeModel are :
DeviceURI usb://HP/Deskjet%202510%20series?serial= CN34B3JGDN05TX&interface=1 MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
- The message :
"couldn't start the printer please check your printer configuration" *came when I use **libre office WRITER ; with other text editors programs (like EMACS ecc..)I also cannot print, but the message doesn't come*
- The problem not arise when I use another printer (a WI printer) that
works fine with cups
- very strange to say:
but *cups.service has stopped working having I instated/uninsulated some "fonts" in libre office.* *I had to manually reinstall cups for this reason* . How was this possible ????????? Is not the first time I get problem updating SW on FEDORA)
On Wed, Apr 22, 2020 at 8:26 AM Angelo Moreschini < mrangelo.fedora@gmail.com> wrote:
the message come when (using Libre Office) I press the button to print.
Probability /etc/cups/printers.conf need to be configured.. but inside this file I don't see nothing that concern with "document-format".
The content of> /etc/cups/printers.conf is :
# Printer configuration file for CUPS v2.2.12
# Written by cupsd on 2020-04-21 17:55
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
<DefaultPrinter HP_Deskjet_2510_series>
UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121
Info HP Deskjet 2510 series
Location default printer
MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
State Idle
StateTime 1587480569
ConfigTime 1587455963
Type 36876
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</DefaultPrinter>
in the journalctl they are some rows that I think are connected with this problem:
Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document client-error-document-format-
Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 182 Cancel-Job successful-ok
On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb samuel@sieb.net wrote:
On 4/21/20 1:23 AM, Angelo Moreschini wrote:
after I reinstalled cups service, my printer not works any more ; I
get
this message: "couldn't start the printer please check your printer configuration"
Where do you see this message?
in the journalctl they are some rows that I think are connected with this problem: Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/Deskjet-2510) from localhost.
Maybe.
/etc/cups/printers.conf
What is the URI and MakeModel of this printer in that file? _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
On 2020-04-22 20:30, Angelo Moreschini wrote:
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
Have you considered deleting the printer?
And, since it is an HP printer, using hp-setup to create a new printer?
FWIW, I haven't had any issues with HP printers when using the hplip tools.
On 4/22/20 8:36 AM, Ed Greshko wrote:
On 2020-04-22 20:30, Angelo Moreschini wrote:
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
Have you considered deleting the printer?
And, since it is an HP printer, using hp-setup to create a new printer?
FWIW, I haven't had any issues with HP printers when using the hplip tools.
nor have I
thank you for the advice Ed, But I haven't much experience about this tip..
- what means exactly a "HP printer"? Could you send me to a link where I can understand ?
- And also : what is the procedure to install the printer using HPLIP ? Usually I install printers by the setting tool of Fedora. - How can I use the HPLIP tools?
tank you
On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko ed.greshko@greshko.com wrote:
On 2020-04-22 20:30, Angelo Moreschini wrote:
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
Have you considered deleting the printer?
And, since it is an HP printer, using hp-setup to create a new printer?
FWIW, I haven't had any issues with HP printers when using the hplip tools.
-- The key to getting good answers is to ask good questions. _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
excuse me ... accidentally I "read" IP instead HP :-) excuse for the misunderstanding..
In every case I don't realize how it is possible use HPLIP tools to install the printer ... (I never made it before) I know HPLIP is a framework that only help to usage HP printer in the linux environment.. ... It is also a GUI tool ?
On Wed, Apr 22, 2020 at 5:03 PM Angelo Moreschini mrangelo.fedora@gmail.com wrote:
thank you for the advice Ed, But I haven't much experience about this tip..
- what means exactly a "HP printer"? Could you send me to a link where
I can understand ?
- And also : what is the procedure to install the printer using HPLIP
? Usually I install printers by the setting tool of Fedora.
- How can I use the HPLIP tools?
tank you
On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko ed.greshko@greshko.com wrote:
On 2020-04-22 20:30, Angelo Moreschini wrote:
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
Have you considered deleting the printer?
And, since it is an HP printer, using hp-setup to create a new printer?
FWIW, I haven't had any issues with HP printers when using the hplip tools.
-- The key to getting good answers is to ask good questions. _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
On 2020-04-22 22:31, Angelo Moreschini wrote:
excuse me ... accidentally I "read" IP instead HP :-) excuse for the misunderstanding..
In every case I don't realize how it is possible use HPLIP tools to install the printer ... (I never made it before) I know HPLIP is a framework that only help to usage HP printer in the linux environment.. ... It is also a GUI tool ?
The GUI isn't installed by default.
So, in a terminal you should first check to see if it is, and install if not. An example of it not being installed is
[egreshko@f31x ~]$ rpm -q hplip-gui package hplip-gui is not installed
And if not installed,
[egreshko@f31x ~]$ sudo dnf install hplip-gui
After that...
[egreshko@meimei ~]$ sudo hp-setup
Will bring up the GUI
OK .. I made, ...the command is sudo hp-setup
I made what you suggested ED. I installed the printer using this tool (hp-setup) but this didn't resolved the problem. The only difference is that now I don't get the message "couldn't start the printer..."
On Wed, Apr 22, 2020 at 5:31 PM Angelo Moreschini mrangelo.fedora@gmail.com wrote:
excuse me ... accidentally I "read" IP instead HP :-) excuse for the misunderstanding..
In every case I don't realize how it is possible use HPLIP tools to install the printer ... (I never made it before) I know HPLIP is a framework that only help to usage HP printer in the linux environment.. ... It is also a GUI tool ?
On Wed, Apr 22, 2020 at 5:03 PM Angelo Moreschini < mrangelo.fedora@gmail.com> wrote:
thank you for the advice Ed, But I haven't much experience about this tip..
- what means exactly a "HP printer"? Could you send me to a link
where I can understand ?
- And also : what is the procedure to install the printer using HPLIP
? Usually I install printers by the setting tool of Fedora.
- How can I use the HPLIP tools?
tank you
On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko ed.greshko@greshko.com wrote:
On 2020-04-22 20:30, Angelo Moreschini wrote:
Did you install the printer using hp-setup?
After I reisnalled cups (using sudo yum install cups) I didn't install the printer (tha it is auto detected)
Have you considered deleting the printer?
And, since it is an HP printer, using hp-setup to create a new printer?
FWIW, I haven't had any issues with HP printers when using the hplip tools.
-- The key to getting good answers is to ask good questions. _______________________________________________ users mailing list -- users@lists.fedoraproject.org To unsubscribe send an email to users-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@lists.fedoraproject.org
On 2020-04-22 23:08, Angelo Moreschini wrote:
I made, ...the command is sudo hp-setup
I made what you suggested ED. I installed the printer using this tool (hp-setup) but this didn't resolved the problem. The only difference is that now I don't get the message "couldn't start the printer..."
You deleted the old printer definition.
Are the error log messages the same?