printing probblems

[Angelo Moreschini]

after I reinstalled cups service, my printer not works any more ; I get
this message:
"couldn't start the printer
  please check your printer configuration"

in the journalctl they are some rows that I think are connected with this
problem:
----------
Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
HTTP/1.1" 200 182 Cancel-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
/printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
client-error-document-format-not-supported for Send-Document
(ipp://localhost:631/printers/Deskjet-2510) from localhost.

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
/printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document
client-error-document-format-not-supported

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
HTTP/1.1" 200 182 Cancel-Job successful-ok
--------

as well I tried to understand the problem I was not able to do it.. :

I looked the configuration files :
/etc/cups/cupsd.conf
/etc/cups/printers.conf
I reinstalled HPLIP
without succes..

I found also some information that need create or configure a coups-filter,
but I am not able to do this...

I would like some help in this problem

thank you

Angelo

[stan]

On Tue, 21 Apr 2020 11:23:44 +0300
Angelo Moreschini  wrote:
> after I reinstalled cups service, my printer not works any more ; I
> get this message:
> "couldn't start the printer
>   please check your printer configuration"
> Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
> /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document
> client-error-document-format-not-supported

I don't know how much help it is, but what is the format of the
document you are sending?  It seems the printer driver doesn't
recognize it.  Maybe try a simple text document?

[Samuel Sieb]

On 4/21/20 1:23 AM, Angelo Moreschini wrote:
> after I reinstalled cups service, my printer not works any more ; I get 
> this message:
> "couldn't start the printer
>    please check your printer configuration"

Where do you see this message?
> in the journalctl they are some rows that I think are connected with 
> this problem:
> Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP 
> client-error-document-format-not-supported for Send-Document 
> (ipp://localhost:631/printers/Deskjet-2510) from localhost.

Maybe.
> /etc/cups/printers.conf

What is the URI and MakeModel of this printer in that file?

[Angelo Moreschini]

the message come when (using Libre Office) I press the button to print.

Probability /etc/cups/printers.conf need to be configured..
but inside this file I don't see nothing that concern with
"document-format".

The content of> /etc/cups/printers.conf is :

# Printer configuration file for CUPS v2.2.12

# Written by cupsd on 2020-04-21 17:55

# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING

<DefaultPrinter HP_Deskjet_2510_series>

UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121

Info HP Deskjet 2510 series

Location default printer

MakeModel HP Deskjet 2510 Series, hpcups 3.20.3

DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1

State Idle

StateTime 1587480569

ConfigTime 1587455963

Type 36876

Accepting Yes

Shared No

JobSheets none none

QuotaPeriod 0

PageLimit 0

KLimit 0

OpPolicy default

ErrorPolicy stop-printer

</DefaultPrinter>

in the journalctl they are some rows that I think are connected with this
problem:

Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
HTTP/1.1" 200 182 Cancel-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
/printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok

Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
client-error-document-format-

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
/printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document
client-error-document-format-

Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
HTTP/1.1" 200 182 Cancel-Job successful-ok

On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb  wrote:
> On 4/21/20 1:23 AM, Angelo Moreschini wrote:
> > after I reinstalled cups service, my printer not works any more ; I get
> > this message:
> > "couldn't start the printer
> >    please check your printer configuration"
>
> Where do you see this message?
> > in the journalctl they are some rows that I think are connected with
> > this problem:
> > Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> > client-error-document-format-not-supported for Send-Document
> > (ipp://localhost:631/printers/Deskjet-2510) from localhost.
>
> Maybe.
> > /etc/cups/printers.conf
>
> What is the URI and MakeModel of this printer in that file?
> _______________________________________________
> users mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct:
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives:
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Samuel Sieb]

Did you install the printer using hp-setup?

[Angelo Moreschini]

- URI and MakeModel are :

DeviceURI usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
MakeModel HP Deskjet 2510 Series, hpcups 3.20.3

- The message :

"couldn't start the printer
  please check your printer configuration"
*came when I use **libre office  WRITER ; with other text editors programs
(like EMACS ecc..)I also cannot print, but the message doesn't come*

- The problem not arise when I use another printer (a WI printer) that
   works fine with cups

- very strange to say:

but *cups.service has stopped working having I instated/uninsulated some
"fonts" in libre office.*
*I had to manually reinstall cups for this reason*
.
How was this possible ?????????
Is not the first time I get problem updating SW on FEDORA)

On Wed, Apr 22, 2020 at 8:26 AM Angelo Moreschini 
wrote:
> the message come when (using Libre Office) I press the button to print.
>
> Probability /etc/cups/printers.conf need to be configured..
> but inside this file I don't see nothing that concern with
> "document-format".
>
> The content of> /etc/cups/printers.conf is :
>
> # Printer configuration file for CUPS v2.2.12
>
> # Written by cupsd on 2020-04-21 17:55
>
> # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
>
> <DefaultPrinter HP_Deskjet_2510_series>
>
> UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121
>
> Info HP Deskjet 2510 series
>
> Location default printer
>
> MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
>
> DeviceURI
> usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
>
> State Idle
>
> StateTime 1587480569
>
> ConfigTime 1587455963
>
> Type 36876
>
> Accepting Yes
>
> Shared No
>
> JobSheets none none
>
> QuotaPeriod 0
>
> PageLimit 0
>
> KLimit 0
>
> OpPolicy default
>
> ErrorPolicy stop-printer
>
> </DefaultPrinter>
>
> in the journalctl they are some rows that I think are connected with this
> problem:
>
> Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
> HTTP/1.1" 200 182 Cancel-Job successful-ok
>
> Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
> /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
>
> Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> client-error-document-format-
>
> Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
> /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document
> client-error-document-format-
>
> Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
> HTTP/1.1" 200 182 Cancel-Job successful-ok
>
> On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb  wrote:
> > On 4/21/20 1:23 AM, Angelo Moreschini wrote:
> > > after I reinstalled cups service, my printer not works any more ; I get
> > > this message:
> > > "couldn't start the printer
> > >    please check your printer configuration"
> >
> > Where do you see this message?
> > > in the journalctl they are some rows that I think are connected with
> > > this problem:
> > > Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> > > client-error-document-format-not-supported for Send-Document
> > > (ipp://localhost:631/printers/Deskjet-2510) from localhost.
> >
> > Maybe.
> > > /etc/cups/printers.conf
> >
> > What is the URI and MakeModel of this printer in that file?
> > _______________________________________________
> > users mailing list -- [e-mail]
> > To unsubscribe send an email to [e-mail]
> > Fedora Code of Conduct:
> > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> > List Archives:
> > https://lists.fedoraproject.org/archives/list/[e-mail]

[Angelo Moreschini]

Did you install the printer using hp-setup?

After I reisnalled cups (using sudo yum install cups)
I didn't install the printer (tha it is auto detected)

On Wed, Apr 22, 2020 at 11:48 AM Angelo Moreschini <
[e-mail]> wrote:
> URI and MakeModel are :
>
> DeviceURI usb://HP/Deskjet%202510%20series?serial=
> CN34B3JGDN05TX&interface=1
> MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
> The message :
>
> "couldn't start the printer
>   please check your printer configuration"
> *came when I use **libre office  WRITER ; with other text editors
> programs (like EMACS ecc..)I also cannot print, but the message doesn't
> come*
> The problem not arise when I use another printer (a WI printer) that
>
> works fine with cups
> very strange to say:
>
> but *cups.service has stopped working having I instated/uninsulated some
> "fonts" in libre office.*
> *I had to manually reinstall cups for this reason*
> .
> How was this possible ?????????
> Is not the first time I get problem updating SW on FEDORA)
>
> On Wed, Apr 22, 2020 at 8:26 AM Angelo Moreschini <
> [e-mail]> wrote:
> > the message come when (using Libre Office) I press the button to print.
> >
> > Probability /etc/cups/printers.conf need to be configured..
> > but inside this file I don't see nothing that concern with
> > "document-format".
> >
> > The content of> /etc/cups/printers.conf is :
> >
> > # Printer configuration file for CUPS v2.2.12
> >
> > # Written by cupsd on 2020-04-21 17:55
> >
> > # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
> >
> > <DefaultPrinter HP_Deskjet_2510_series>
> >
> > UUID urn:uuid:d67c2c36-aba2-3f01-5353-a60b42230121
> >
> > Info HP Deskjet 2510 series
> >
> > Location default printer
> >
> > MakeModel HP Deskjet 2510 Series, hpcups 3.20.3
> >
> > DeviceURI
> > usb://HP/Deskjet%202510%20series?serial=CN34B3JGDN05TX&interface=1
> >
> > State Idle
> >
> > StateTime 1587480569
> >
> > ConfigTime 1587455963
> >
> > Type 36876
> >
> > Accepting Yes
> >
> > Shared No
> >
> > JobSheets none none
> >
> > QuotaPeriod 0
> >
> > PageLimit 0
> >
> > KLimit 0
> >
> > OpPolicy default
> >
> > ErrorPolicy stop-printer
> >
> > </DefaultPrinter>
> >
> > in the journalctl they are some rows that I think are connected with this
> > problem:
> >
> > Apr 21 10:25:04 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
> > HTTP/1.1" 200 182 Cancel-Job successful-ok
> >
> > Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
> > /printers/Deskjet-2510 HTTP/1.1" 200 206 Create-Job successful-ok
> >
> > Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> > client-error-document-format-
> >
> > Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST
> > /printers/Deskjet-2510 HTTP/1.1" 200 5131 Send-Document
> > client-error-document-format-
> >
> > Apr 21 10:26:42 pluto cupsd[1023]: REQUEST localhost - - "POST /jobs/
> > HTTP/1.1" 200 182 Cancel-Job successful-ok
> >
> > On Tue, Apr 21, 2020 at 10:18 PM Samuel Sieb  wrote:
> > > On 4/21/20 1:23 AM, Angelo Moreschini wrote:
> > > > after I reinstalled cups service, my printer not works any more ; I
> > >
> > > get
> > > > this message:
> > > > "couldn't start the printer
> > > >    please check your printer configuration"
> > >
> > > Where do you see this message?
> > > > in the journalctl they are some rows that I think are connected with
> > > > this problem:
> > > > Apr 21 10:26:42 pluto cupsd[1023]: [Client 67] Returning IPP
> > > > client-error-document-format-not-supported for Send-Document
> > > > (ipp://localhost:631/printers/Deskjet-2510) from localhost.
> > >
> > > Maybe.
> > > > /etc/cups/printers.conf
> > >
> > > What is the URI and MakeModel of this printer in that file?
> > > _______________________________________________
> > > users mailing list -- [e-mail]
> > > To unsubscribe send an email to [e-mail]
> > > Fedora Code of Conduct:
> > > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > > List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> > > List Archives:
> > > https://lists.fedoraproject.org/archives/list/[e-mail]

[Ed Greshko]

On 2020-04-22 20:30, Angelo Moreschini wrote:
> Did you install the printer using hp-setup?
>
> After I reisnalled cups (using sudo yum install cups)
> I didn't install the printer (tha it is auto detected)

Have you considered deleting the printer?

And, since it is an HP printer, using hp-setup to create a new printer?

FWIW, I haven't had any issues with HP printers when using the hplip tools.

EXTERNAL: Re: printing probblems

[Wells, Roger K.]

On 4/22/20 8:36 AM, Ed Greshko wrote:
> On 2020-04-22 20:30, Angelo Moreschini wrote:
> > Did you install the printer using hp-setup?
> >
> > After I reisnalled cups (using sudo yum install cups)
> > I didn't install the printer (tha it is auto detected)
>
> Have you considered deleting the printer?
>
> And, since it is an HP printer, using hp-setup to create a new printer?
>
> FWIW, I haven't had any issues with HP printers when using the hplip tools.

nor have I
>

[Angelo Moreschini]

thank you for the advice Ed,
But I haven't much experience about this tip..

- what means exactly a "HP printer"? Could you send me to a link where I
   can understand ?

- And also : what is the procedure to install the printer using HPLIP ?
   Usually I install printers by the setting tool of Fedora.
   - How can I use the HPLIP tools?

tank you

On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko  wrote:
> On 2020-04-22 20:30, Angelo Moreschini wrote:
> > Did you install the printer using hp-setup?
> >
> > After I reisnalled cups (using sudo yum install cups)
> > I didn't install the printer (tha it is auto detected)
>
> Have you considered deleting the printer?
>
> And, since it is an HP printer, using hp-setup to create a new printer?
>
> FWIW, I haven't had any issues with HP printers when using the hplip tools.
>
> --
> The key to getting good answers is to ask good questions.
> _______________________________________________
> users mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct:
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives:
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Angelo Moreschini]

excuse me ... accidentally I "read" IP instead HP :-)
excuse for the misunderstanding..

In every case I don't realize how it is possible use HPLIP tools to install
the printer ... (I never made it before)
I know HPLIP is a framework that only help to usage HP printer in the linux
environment..
... It is also a GUI tool ?

On Wed, Apr 22, 2020 at 5:03 PM Angelo Moreschini 
wrote:
> thank you for the advice Ed,
> But I haven't much experience about this tip..
> what means exactly a "HP printer"? Could you send me to a link where
>
> I can understand ?
> And also : what is the procedure to install the printer using HPLIP
>
> ? Usually I install printers by the setting tool of Fedora.
> How can I use the HPLIP tools?
>
> tank you
>
> On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko  wrote:
> > On 2020-04-22 20:30, Angelo Moreschini wrote:
> > > Did you install the printer using hp-setup?
> > >
> > > After I reisnalled cups (using sudo yum install cups)
> > > I didn't install the printer (tha it is auto detected)
> >
> > Have you considered deleting the printer?
> >
> > And, since it is an HP printer, using hp-setup to create a new printer?
> >
> > FWIW, I haven't had any issues with HP printers when using the hplip
> > tools.
> >
> > --
> > The key to getting good answers is to ask good questions.
> > _______________________________________________
> > users mailing list -- [e-mail]
> > To unsubscribe send an email to [e-mail]
> > Fedora Code of Conduct:
> > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> > List Archives:
> > https://lists.fedoraproject.org/archives/list/[e-mail]

[Ed Greshko]

On 2020-04-22 22:31, Angelo Moreschini wrote:
> excuse me ... accidentally I "read" IP instead HP :-)
> excuse for the misunderstanding..
>
> In every case I don't realize how it is possible use HPLIP tools to install the printer ... (I never made it before)
> I know HPLIP is a framework that only help to usage HP printer in the linux environment..
> ... It is also a GUI tool ?

The GUI isn't installed by default.

So, in a terminal you should first check to see if it is, and install if not.  An example of it not being
installed is

[egreshko@f31x ~]$ rpm -q hplip-gui
package hplip-gui is not installed

And if not installed,

[egreshko@f31x ~]$ sudo dnf install hplip-gui

After that...

[egreshko@meimei ~]$ sudo hp-setup

Will bring up the GUI

[Angelo Moreschini]

OK ..
I made, ...the command is sudo hp-setup

I made what you suggested ED.
I installed the printer using this tool (hp-setup)  but this didn't
resolved the problem.
The only difference is that now I don't get the message "couldn't start the
printer..."

On Wed, Apr 22, 2020 at 5:31 PM Angelo Moreschini 
wrote:
> excuse me ... accidentally I "read" IP instead HP :-)
> excuse for the misunderstanding..
>
> In every case I don't realize how it is possible use HPLIP tools to
> install the printer ... (I never made it before)
> I know HPLIP is a framework that only help to usage HP printer in the
> linux environment..
> ... It is also a GUI tool ?
>
> On Wed, Apr 22, 2020 at 5:03 PM Angelo Moreschini <
> [e-mail]> wrote:
> > thank you for the advice Ed,
> > But I haven't much experience about this tip..
> > what means exactly a "HP printer"? Could you send me to a link
> >
> > where I can understand ?
> > And also : what is the procedure to install the printer using HPLIP
> >
> > ? Usually I install printers by the setting tool of Fedora.
> > How can I use the HPLIP tools?
> >
> > tank you
> >
> > On Wed, Apr 22, 2020 at 3:36 PM Ed Greshko 
> > wrote:
> > > On 2020-04-22 20:30, Angelo Moreschini wrote:
> > > > Did you install the printer using hp-setup?
> > > >
> > > > After I reisnalled cups (using sudo yum install cups)
> > > > I didn't install the printer (tha it is auto detected)
> > >
> > > Have you considered deleting the printer?
> > >
> > > And, since it is an HP printer, using hp-setup to create a new printer?
> > >
> > > FWIW, I haven't had any issues with HP printers when using the hplip
> > > tools.
> > >
> > > --
> > > The key to getting good answers is to ask good questions.
> > > _______________________________________________
> > > users mailing list -- [e-mail]
> > > To unsubscribe send an email to [e-mail]
> > > Fedora Code of Conduct:
> > > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > > List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> > > List Archives:
> > > https://lists.fedoraproject.org/archives/list/[e-mail]

[Ed Greshko]

On 2020-04-22 23:08, Angelo Moreschini wrote:
> I made, ...the command is sudo hp-setup
>
> I made what you suggested ED. 
> I installed the printer using this tool (hp-setup)  but this didn't resolved the problem.
> The only difference is that now I don't get the message "couldn't start the printer..."

You deleted the old printer definition.

Are the error log messages the same?