Cups HP Printing Broken with F18 Recent Updates?

[Tim Evans]

Can't say when this started, but printing is now broken, with 
"/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both 
my printers. (HP LJ 1300 and HP Officejet-pro-8600).

Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18

[Ed Greshko]

On 03/09/13 05:58, Tim Evans wrote:
> Can't say when this started, but printing is now broken, with "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both my printers. (HP LJ 1300 and HP Officejet-pro-8600).
>
> Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18

FWIW, I've the same versions installed and printing is fine on my network connected HP Officejet 6500.

What are the errors in /var/log/cups/error_log ?

[Tim Evans]

On 03/08/2013 07:01 PM, Ed Greshko wrote:
> On 03/09/13 05:58, Tim Evans wrote:
> > Can't say when this started, but printing is now broken, with "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both my printers. (HP LJ 1300 and HP Officejet-pro-8600).
> >
> > Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18
>
> FWIW, I've the same versions installed and printing is fine on my network connected HP Officejet 6500.
>
> What are the errors in /var/log/cups/error_log ?

W [09/Mar/2013:08:41:01 -0500] failed to find device: cups-HP-LaserJet-1300
W [09/Mar/2013:08:41:02 -0500] failed to find device: 
cups-HP-Officejet-Pro-8600

Also, /var/log/messages has:

Mar  9 08:41:02 harrier colord: Device added: cups-HP-LaserJet-1300
Mar  9 08:41:02 harrier colord: Device added: cups-HP-Officejet-Pro-8600
Mar  9 08:41:02 harrier cupsd[689]: p11-kit: couldn't open config file: 
/root/.pkcs11/pkcs11.conf: Permission denied

There is no directory named ".pkcs11" in /root

[Tim Evans]

On 03/09/2013 08:46 AM, Tim Evans wrote:
> On 03/08/2013 07:01 PM, Ed Greshko wrote:
> > On 03/09/13 05:58, Tim Evans wrote:
> > > Can't say when this started, but printing is now broken, with
> > > "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to
> > > both my printers. (HP LJ 1300 and HP Officejet-pro-8600).
> > >
> > > Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18
> >
> > FWIW, I've the same versions installed and printing is fine on my
> > network connected HP Officejet 6500.
> >
> > What are the errors in /var/log/cups/error_log ?
>
> W [09/Mar/2013:08:41:01 -0500] failed to find device: cups-HP-LaserJet-1300
> W [09/Mar/2013:08:41:02 -0500] failed to find device:
> cups-HP-Officejet-Pro-8600
>
> Also, /var/log/messages has:
>
> Mar  9 08:41:02 harrier colord: Device added: cups-HP-LaserJet-1300
> Mar  9 08:41:02 harrier colord: Device added: cups-HP-Officejet-Pro-8600
> Mar  9 08:41:02 harrier cupsd[689]: p11-kit: couldn't open config file:
> /root/.pkcs11/pkcs11.conf: Permission denied
>
> There is no directory named ".pkcs11" in /root

This would seem to be relevant to the p11-kit message: 
https://bugzilla.redhat.com/show_bug.cgi?id=860528

[Zoltan Boszormenyi]

2013-03-08 22:58 keltezéssel, Tim Evans írta:
> Can't say when this started, but printing is now broken, with 
> "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both my printers. (HP 
> LJ 1300 and HP Officejet-pro-8600).
>
> Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18

I just upgraded yesterday, hpijs and hplip was upgraded and
it broke my HP LaserJet 1020 as well as I noticed today.

The solution in my case was to re-download/reinstall the
proprietary plugin for this hplip version by running "hp-plugin -i"
as root. The error I saw in the logs was:

Mar 10 14:22:28 localhost dbus[714]: [system] Successfully activated service 
'org.opensuse.CupsPkHelper.Mechanism'
Mar 10 14:22:33 localhost systemd[1]: Started CUPS Printing Service.
Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 129: validate_plugin_version() 
Plugin version[3.12.6] mismatch with HPLIP version[3.13.2]
Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 156: Plugin version is not matching
Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 219: Invalid Library hanlder 
pLibHandler = NULL.
Mar 10 14:22:54 localhost systemd[1]: Started CUPS Printing Service.
Mar 10 14:22:58 localhost systemd[1]: Started CUPS Printing Service.

Best regards,
Zoltán Böszörményi

[Richard Vickery]

On Sun, Mar 10, 2013 at 6:42 AM, Zoltan Boszormenyi wrote:
> 2013-03-08 22:58 keltezéssel, Tim Evans írta:
> > Can't say when this started, but printing is now broken, with
> > "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both my
> > printers. (HP LJ 1300 and HP Officejet-pro-8600).
> >
> > Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18
>
> I just upgraded yesterday, hpijs and hplip was upgraded and
> it broke my HP LaserJet 1020 as well as I noticed today.
>
> The solution in my case was to re-download/reinstall the
> proprietary plugin for this hplip version by running "hp-plugin -i"
> as root. The error I saw in the logs was:
>
> Mar 10 14:22:28 localhost dbus[714]: [system] Successfully activated
> service 'org.opensuse.CupsPkHelper.**Mechanism'
> Mar 10 14:22:33 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 129:
> validate_plugin_version() Plugin version[3.12.6] mismatch with HPLIP
> version[3.13.2]
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 156: Plugin
> version is not matching
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 219: Invalid
> Library hanlder pLibHandler = NULL.
> Mar 10 14:22:54 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:58 localhost systemd[1]: Started CUPS Printing Service.
>
> Best regards,
> Zoltán Böszörményi

I must be doing something wrong - I haven't been able to print since the
upgrade realising that I'd get to it later. I tried:
$ sudo yum reinstall "hp-plugin -i"

and got back

Loaded plugins: langpacks, presto, refresh-packagekit
No Match for argument: hp-plugin -i
Error: Nothing to do

Then I looked at the error log:

W [04/Mar/2013:13:26:57 -0800] failed to find device: cups-HP-LaserJet-P1005
W [04/Mar/2013:18:07:33 -0800] failed to find device: cups-HP-LaserJet-P1005
W [05/Mar/2013:06:36:13 -0800] failed to find device: cups-HP-LaserJet-P1005
W [05/Mar/2013:09:16:09 -0800] failed to find device: cups-HP-LaserJet-P1005
W [05/Mar/2013:12:27:44 -0800] failed to find device: cups-HP-LaserJet-P1005
W [05/Mar/2013:19:26:41 -0800] failed to find device: cups-HP-LaserJet-P1005
W [06/Mar/2013:08:32:11 -0800] failed to find device: cups-HP-LaserJet-P1005
W [06/Mar/2013:17:40:21 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:09:27:10 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:12:15:02 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:12:22:39 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:12:25:57 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:13:58:17 -0800] failed to find device: cups-HP-LaserJet-P1005
W [07/Mar/2013:19:08:38 -0800] failed to find device: cups-HP-LaserJet-P1005
W [08/Mar/2013:07:37:42 -0800] failed to find device: cups-HP-LaserJet-P1005
W [08/Mar/2013:18:13:04 -0800] failed to find device: cups-HP-LaserJet-P1005
W [09/Mar/2013:08:51:24 -0800] failed to find device: cups-HP-LaserJet-P1005
W [09/Mar/2013:19:27:06 -0800] failed to find device: cups-HP-LaserJet-P1005
W [10/Mar/2013:07:12:48 -0700] failed to find device: cups-HP-LaserJet-P1005
W [10/Mar/2013:07:36:18 -0700] failed to CreateProfile:
org.freedesktop.ColorManager.AlreadyExists:profile id
'HP-LaserJet-P1005-Gray..' already exists
W [10/Mar/2013:07:36:18 -0700] failed to CreateDevice:
org.freedesktop.ColorManager.AlreadyExists:device id
'cups-HP-LaserJet-P1005' already exists
[richard@localhost ~]$ W [10/Mar/2013:07:12:48 -0700] failed to find
device: cups-HP-LaserJet-P1005
bash: W: command not found...
Similar command is: 'w'
[richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to
CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id
'HP-LaserJet-P1005-Gray..' already exists
bash: W: command not found...
Similar command is: 'w'
[richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to
CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id
'cups-HP-LaserJet-P1005' already exists

any ideas?

[Tim Evans]

On 03/10/2013 11:02 AM, Richard Vickery wrote:
> On Sun, Mar 10, 2013 at 6:42 AM, Zoltan Boszormenyi <[e-mail]
> > wrote:
> 2013-03-08 22:58 keltezéssel, Tim Evans írta:
>
>     Can't say when this started, but printing is now broken, with
>     "/usr/lib/cups/filter/pdftops failed" errors on all print jobs,
>     to both my printers. (HP LJ 1300 and HP Officejet-pro-8600).
>
>     Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are
>     3.13.2-1.fc18
>
>
> I just upgraded yesterday, hpijs and hplip was upgraded and
> it broke my HP LaserJet 1020 as well as I noticed today.
>
> The solution in my case was to re-download/reinstall the
> proprietary plugin for this hplip version by running "hp-plugin -i"
> as root. The error I saw in the logs was:
>
> Mar 10 14:22:28 localhost dbus[714]: [system] Successfully activated
> service 'org.opensuse.CupsPkHelper.__Mechanism'
> Mar 10 14:22:33 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 129:
> validate_plugin_version() Plugin version[3.12.6] mismatch with HPLIP
> version[3.13.2]
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 156: Plugin
> version is not matching
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 219: Invalid
> Library hanlder pLibHandler = NULL.
> Mar 10 14:22:54 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:58 localhost systemd[1]: Started CUPS Printing Service.
>
> Best regards,
> Zoltán Böszörményi
>
>
> I must be doing something wrong - I haven't been able to print since the
> upgrade realising that I'd get to it later. I tried:
> $ sudo yum reinstall "hp-plugin -i"
>
> and got back
>
> Loaded plugins: langpacks, presto, refresh-packagekit
> No Match for argument: hp-plugin -i
> Error: Nothing to do

Believe your use of double quotes affected the command.  The package 
name is "hp-plugin" not "hp-plugin -i".  "-i" is a command-line option 
to "hp-plugin, I think.

Still, this didn't fix my problem. Error messages were the same I 
previously reported.

[Zoltan Boszormenyi]

2013-03-10 16:02 keltezéssel, Richard Vickery írta:
> On Sun, Mar 10, 2013 at 6:42 AM, Zoltan Boszormenyi <[e-mail] 
> > wrote:
> 2013-03-08 22:58 keltezéssel, Tim Evans írta:
>
>     Can't say when this started, but printing is now broken, with
>     "/usr/lib/cups/filter/pdftops failed" errors on all print jobs, to both my
>     printers. (HP LJ 1300 and HP Officejet-pro-8600).
>
>     Cups version is cups-1.5.4-20.fc18.i686  hplip/hpijsf are 3.13.2-1.fc18
>
>
> I just upgraded yesterday, hpijs and hplip was upgraded and
> it broke my HP LaserJet 1020 as well as I noticed today.
>
> The solution in my case was to re-download/reinstall the
> proprietary plugin for this hplip version by running "hp-plugin -i"
> as root. The error I saw in the logs was:
>
> Mar 10 14:22:28 localhost dbus[714]: [system] Successfully activated service
> 'org.opensuse.CupsPkHelper.Mechanism'
> Mar 10 14:22:33 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 129:
> validate_plugin_version() Plugin version[3.12.6] mismatch with HPLIP version[3.13.2]
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 156: Plugin version is not
> matching
> Mar 10 14:22:33 localhost hpcups[10069]: common/utils.c 219: Invalid Library hanlder
> pLibHandler = NULL.
> Mar 10 14:22:54 localhost systemd[1]: Started CUPS Printing Service.
> Mar 10 14:22:58 localhost systemd[1]: Started CUPS Printing Service.
>
> Best regards,
> Zoltán Böszörményi
>
>
> I must be doing something wrong - I haven't been able to print since the upgrade 
> realising that I'd get to it later. I tried:
> $ sudo yum reinstall "hp-plugin -i"
>
> and got back
>
> Loaded plugins: langpacks, presto, refresh-packagekit
> No Match for argument: hp-plugin -i
> Error: Nothing to do
>
> any ideas?

$ sudo hp-plugin -i
>

[Ed Greshko]

On 03/10/13 23:02, Richard Vickery wrote:
> W [09/Mar/2013:19:27:06 -0800] failed to find device: cups-HP-LaserJet-P1005
> W [10/Mar/2013:07:12:48 -0700] failed to find device: cups-HP-LaserJet-P1005
> W [10/Mar/2013:07:36:18 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-P1005-Gray..' already exists
> W [10/Mar/2013:07:36:18 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-LaserJet-P1005' already exists
> [richard@localhost ~]$ W [10/Mar/2013:07:12:48 -0700] failed to find device: cups-HP-LaserJet-P1005
> bash: W: command not found...
> Similar command is: 'w'
> [richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-P1005-Gray..' already exists
> bash: W: command not found...
> Similar command is: 'w'
> [richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP-LaserJet-P1005' already exists
>
> any ideas?

Of course by now you've found out that "hp-plugin" is a command provided by the hplip package.

But, I have a question.  Have you considered to delete your printers and then recreate them?

[Richard Vickery]

On Sun, Mar 10, 2013 at 8:26 AM, Ed Greshko  wrote:
> On 03/10/13 23:02, Richard Vickery wrote:
> > W [09/Mar/2013:19:27:06 -0800] failed to find device:
>
> cups-HP-LaserJet-P1005
> > W [10/Mar/2013:07:12:48 -0700] failed to find device:
>
> cups-HP-LaserJet-P1005
> > W [10/Mar/2013:07:36:18 -0700] failed to CreateProfile:
>
> org.freedesktop.ColorManager.AlreadyExists:profile id
> 'HP-LaserJet-P1005-Gray..' already exists
> > W [10/Mar/2013:07:36:18 -0700] failed to CreateDevice:
>
> org.freedesktop.ColorManager.AlreadyExists:device id
> 'cups-HP-LaserJet-P1005' already exists
> > [richard@localhost ~]$ W [10/Mar/2013:07:12:48 -0700] failed to find
>
> device: cups-HP-LaserJet-P1005
> > bash: W: command not found...
> > Similar command is: 'w'
> > [richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to
>
> CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id
> 'HP-LaserJet-P1005-Gray..' already exists
> > bash: W: command not found...
> > Similar command is: 'w'
> > [richard@localhost ~]$ W [10/Mar/2013:07:36:18 -0700] failed to
>
> CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id
> 'cups-HP-LaserJet-P1005' already exists
> > any ideas?
>
> Of course by now you've found out that "hp-plugin" is a command provided
> by the hplip package.
>
> But, I have a question.  Have you considered to delete your printers and
> then recreate them?

I thought about - and attempted - this, and deleting didn't immediately
work, so I pressed on. I shall attempt this in earnest now.