Printer not connected; will retry in 30 seconds

[Michael Hennebry]

I recently replaced the black ink cartridge on my PSC 1510.
Before it printed badly.
Now it pretty much doesn't print.
I can get a self-test page by pushing buttons.
I cannot print a test page through CUPS.
I get the message
"Printer not connected; will retry in 30 seconds".
It's connected.
Restarting CUPS didn't help.
What is the magic spell for getting it to print again?

I'm running FC6.

[Tim]

On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> I recently replaced the black ink cartridge on my PSC 1510.
> Before it printed badly.
> Now it pretty much doesn't print.
> I can get a self-test page by pushing buttons.
> I cannot print a test page through CUPS.
> I get the message
> "Printer not connected; will retry in 30 seconds".
> It's connected.
> Restarting CUPS didn't help.
> What is the magic spell for getting it to print again?
>
> I'm running FC6.

Sounds like the issue we had with udev on FC7 just a few days ago (since
resolved with another update).  What version of udev do you have
installed?  And when was it installed?

rpm -qi udev

[Paul Johnson]

I have this problem CHRONICALLY on an HP1300 Laser Jet.  For me, the
only fix is to completely power down and unplug the printer for at
least 5 minutes, then power down the computer, then turn on the
printer and restart the computer.   I've asked a lot of people about
it.    The computer loses track of which device it is using, something
due to  hal or cups or udev upgrade without a restart.  The usb
subsystem is not very nimble, and sometimes it gets "stuck" in a state
that does not match a newly installed hal or cups or something.

If you have that same problem I do, you will know it if you do
system-config-printer and say you want a new printer, and it will list
several devices, all of which are related to your usb plugged in
printer.  Before the new system-config-printer came out, I used to see
like

/dev/usb0
/dev/hal-hp1300
/dev/lp0

all of which seemed to point at the same device, and it was never
consistent which one I was supposed to use.

Now, with new s-c-p, I see several variants of the HP 1300.   I don't
know why it lists several, because there is only 1 printer, but there
is a verbose list like

HP 1300 Laser Jet

and a more terse looking one like

hp1300 laser

On 8/11/07, Tim  wrote:
> On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> > I recently replaced the black ink cartridge on my PSC 1510.
> > Before it printed badly.
> > Now it pretty much doesn't print.
> > I can get a self-test page by pushing buttons.
> > I cannot print a test page through CUPS.
> > I get the message
> > "Printer not connected; will retry in 30 seconds".
> > It's connected.
> > Restarting CUPS didn't help.
> > What is the magic spell for getting it to print again?
> >
> > I'm running FC6.
>
> Sounds like the issue we had with udev on FC7 just a few days ago (since
> resolved with another update).  What version of udev do you have
> installed?  And when was it installed?
>
> rpm -qi udev
>
> --
> (This box runs FC5, my others run FC4 & FC6, in case that's
>  important to the thread.)
>
> Don't send private replies to my address, the mailbox is ignored.
> I read messages from the public lists.
>
> --
> fedora-list mailing list
> [e-mail]
> To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list

Printer not connected; will retry in 30 seconds [resolved]

[Michael Hennebry]

Thanks to all who responded.
This is the one that gave me an idea that worked:

On Sat, 11 Aug 2007, Paul Johnson wrote:
> If you have that same problem I do, you will know it if you do
> system-config-printer and say you want a new printer, and it will list
> several devices, all of which are related to your usb plugged in
> printer.  Before the new system-config-printer came out, I used to see
> like
>
> /dev/usb0
> /dev/hal-hp1300
> /dev/lp0
>
> all of which seemed to point at the same device, and it was never
> consistent which one I was supposed to use.

Using CUPS to remove the printer and add it again did the trick.

[Aaron Konstam]

On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> I recently replaced the black ink cartridge on my PSC 1510.
> Before it printed badly.
> Now it pretty much doesn't print.
> I can get a self-test page by pushing buttons.
> I cannot print a test page through CUPS.
> I get the message
> "Printer not connected; will retry in 30 seconds".
> It's connected.
> Restarting CUPS didn't help.
> What is the magic spell for getting it to print again?
>
> I'm running FC6.

What does the cuos web page say about the printer. Does it need to be
started?
As you describe it, the problem is not udev.

-- ==
=============================================
 In 1962, you could buy a pair of SHARKSKIN SLACKS, with a "Continental
Belt," for $10.99!!
=======================================================================
Aaron Konstam telephone: [phone] e-mail: [e-mail]

[Geoffrey Leach]

On 08/11/07 13:50:33, Aaron Konstam wrote:
> On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> > I recently replaced the black ink cartridge on my PSC 1510.
> > Before it printed badly.
> > Now it pretty much doesn't print.
> > I can get a self-test page by pushing buttons.
> > I cannot print a test page through CUPS.
> > I get the message
> > "Printer not connected; will retry in 30 seconds".
> > It's connected.
> > Restarting CUPS didn't help.
> > What is the magic spell for getting it to print again?
> >
> > I'm running FC6.
>
> What does the cuos web page say about the printer. Does it need to be
> started?
> As you describe it, the problem is not udev.

I run a CUPS-driven printer connected via USB. I see this all the time, 
with the printer actually working. Some things to check.

1. Is the printer really, REALLY, connected? I once wasted a day 
looking for a software problem, only to discover that the printer cable 
was not quite as tight as it should be.

2. HAL (assuming its running) has its own ideas about what the printer 
should be called. That causes confusion.

3. Check the CUPS printer page: http://localhost:631/printers. I have 
three entries for one printer, and not by choice. You may find that you 
do indeed have a working printer there.

4. Is your PRINTER env variable consistent with your CUPS name?

Good luck.

[Tim Waugh]

On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> I recently replaced the black ink cartridge on my PSC 1510.
> Before it printed badly.
> Now it pretty much doesn't print.
> I can get a self-test page by pushing buttons.
> I cannot print a test page through CUPS.
> I get the message
> "Printer not connected; will retry in 30 seconds".
> It's connected.

What does 'lpstat -v' say?  I wonder if it's using the hal: URI.  We try
to set up queues using usb: or hp: URIs when possible, but perhaps for
some reason we didn't get this one right.

Tim.
*/

[Michael Hennebry]

On Sun, 12 Aug 2007, Tim Waugh wrote:
> On Sat, 2007-08-11 at 13:08 -0500, Michael Hennebry wrote:
> > I recently replaced the black ink cartridge on my PSC 1510.
> > Before it printed badly.
> > Now it pretty much doesn't print.
> > I can get a self-test page by pushing buttons.
> > I cannot print a test page through CUPS.
> > I get the message
> > "Printer not connected; will retry in 30 seconds".
> > It's connected.
>
> What does 'lpstat -v' say?  I wonder if it's using the hal: URI.  We try
> to set up queues using usb: or hp: URIs when possible, but perhaps for
> some reason we didn't get this one right.
> From the use of "we", I gather that Tim Waugh is a CUPS developer.

Whatever its irritations, CUPS is still a whole lot better than nothing.
Thanks.
I'll put TW's message in my CUPS notes for next time.

As noted previously, I got my printer working,
so this is probably expired data:
> From a terminal run by root:
> [root@localhost ppd]# lpstat -v
> device for color: hp:/usb/PSC_1500_series?serial=MY63NC310X04GG
> [root@localhost ppd]# ./clean -v 3
> bash: ./clean: No such file or directory
> [root@localhost ppd]# dirs
> /etc/cups/ppd /usr/share/hplip
> [root@localhost ppd]# pushd
> /usr/share/hplip /etc/cups/ppd
> [root@localhost hplip]# ./clean -v 3
>
> HP Linux Imaging and Printing System (ver. 1.7.4a)
> Printer Cartridge Cleaning Utility ver. 1.7
>
> Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Using device: hp:/usb/PSC_1500_series?serial=MY63NC310X04GG
> Performing type 1, level 3 cleaning...
>
> Done.
> From same root terminal before my CUPS problem:
> [root@localhost hplip]# ./clean -v 3
>
> HP Linux Imaging and Printing System (ver. 1.7.4a)
> Printer Cartridge Cleaning Utility ver. 1.7
>
> Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> warning: Inrecognized URI: hal:///org/freedesktop/Hal/devices/usb_device_3f0_4c11_MY63NC310X04GG_if1_printer_MY63NC310X04GG
> Using device: hp:/usb/PSC_1500_series?serial=MY63NC310X04GG
> Performing type 1, level 3 cleaning...
>
> Done.