Hi,
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
Would a bug report on Bugzilla be appropriate for the problem described below?
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
On Sat, Aug 22, 2015 at 05:39:55PM +0200, thraex wrote:
Would a bug report on Bugzilla be appropriate for the problem described below?
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
There was another poster on here just yesterday with problems that sounded similar, also with a HP laserjet, model 4xxx (something).
after going thru all the usual head-banging, he discovered a firmware update on HP's web site, which fixed his problem.
if all else fails, you may wanna take a look there for a similar update for your printer.
Good luck!
On Sat, Aug 22, 2015 at 12:07:50PM -0400, Fred Smith wrote:
On Sat, Aug 22, 2015 at 05:39:55PM +0200, thraex wrote:
Would a bug report on Bugzilla be appropriate for the problem described below?
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
There was another poster on here just yesterday with problems that sounded similar, also with a HP laserjet, model 4xxx (something).
after going thru all the usual head-banging, he discovered a firmware update on HP's web site, which fixed his problem.
if all else fails, you may wanna take a look there for a similar update for your printer.
Good luck!
Oops. My bad. The problem and solution are as I stated, but it wasn't this list, it was Centos list. Sorry.
On 08/23/15 06:41, Fred Smith wrote:
On Sat, Aug 22, 2015 at 12:07:50PM -0400, Fred Smith wrote:
On Sat, Aug 22, 2015 at 05:39:55PM +0200, thraex wrote:
Would a bug report on Bugzilla be appropriate for the problem described below?
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
There was another poster on here just yesterday with problems that sounded similar, also with a HP laserjet, model 4xxx (something).
after going thru all the usual head-banging, he discovered a firmware update on HP's web site, which fixed his problem.
if all else fails, you may wanna take a look there for a similar update for your printer.
Good luck!
Oops. My bad. The problem and solution are as I stated, but it wasn't this list, it was Centos list. Sorry.
Was the solution to run hp-plugin to download and install the plugins needed for some LaserJet printers? This is normally the solution needed in this case.
On Sun, Aug 23, 2015 at 07:15:59AM +0800, Ed Greshko wrote:
On 08/23/15 06:41, Fred Smith wrote:
On Sat, Aug 22, 2015 at 12:07:50PM -0400, Fred Smith wrote:
On Sat, Aug 22, 2015 at 05:39:55PM +0200, thraex wrote:
Would a bug report on Bugzilla be appropriate for the problem described below?
I upgraded to Fedora 22 (MATE desktop) on an HP Pavillion p6-2310ef and it's connected to an HP Color Laserjet CP3525dn printer via USB. The problem is that although in previous versions of Fedora everything was working fine, since Fedora 20 or 21 the printer silently ignores all print requests.
I can dual boot to Windows 8 and then everything works fine, so it's probably a software issue in Fedora. Here's the output of dnf info hplip
Installed Packages Name : hplip Arch : x86_64 Epoch : 0 Version : 3.15.7 Release : 1.fc22 Size : 12 M Repo : @System From repo : updates Summary : HP Linux Imaging and Printing Project
and uname -a shows the following: Linux localhost.localdomain 4.1.4-200.fc22.x86_64 #1 SMP Tue Aug 4 03:22:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
What should I do to get the printer working again?
There was another poster on here just yesterday with problems that sounded similar, also with a HP laserjet, model 4xxx (something).
after going thru all the usual head-banging, he discovered a firmware update on HP's web site, which fixed his problem.
if all else fails, you may wanna take a look there for a similar update for your printer.
Good luck!
Oops. My bad. The problem and solution are as I stated, but it wasn't this list, it was Centos list. Sorry.
Was the solution to run hp-plugin to download and install the plugins needed for some LaserJet printers? This is normally the solution needed in this case.
He said he found updated printer firmware at the HP site, and after installing that his problem disappeared.
Fred Smith wrote:
On Sun, Aug 23, 2015 at 07:15:59AM +0800, Ed Greshko wrote:
On 08/23/15 06:41, Fred Smith wrote:
On Sat, Aug 22, 2015 at 12:07:50PM -0400, Fred Smith wrote: Oops. My bad. The problem and solution are as I stated, but it wasn't this list, it was Centos list. Sorry.
Was the solution to run hp-plugin to download and install the plugins needed for some LaserJet printers? This is normally the solution needed in this case.
He said he found updated printer firmware at the HP site, and after installing that his problem disappeared.
Problem solved, I was just too stupid: in MATE Control Center then in Print Settings > HP-Color-LaserJet-CP3525 > Unlock > Properties and then in the Policies tab, there's a box named "Enabled" that needed to be checked. No idea why this box was unchecked (it certainly wasn't me, I suspect it happened during an update), but checking it again solved everything.
Thank you for your messages :)
-
Ed Greshko -
Fred Smith -
thraex