[389-users] Cannot login as cn=Directory Manager

[harry.devine at faa.gov]

How do I tell what the other versions are?  I haven't upgraded or 
anything, so its the same version/installation that I initially did a few 
months ago.  Should I upgrade?  Is there a bug that's fixed in a newer 
version that could be causing what I'm seeing?

The /var/log/dirsrv/admin-serv/error log shows:
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] 
admserv_host_ip_check: ap_get_remote_host could not resolve 127.0.0.1
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] 
admserv_host_ip_check: host [localhost.localdomain] did not match pattern 
[*.test.com] -will scan aliases
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] 
admserv_host_ip_check: host alias [localhost] did not match pattern 
[*.test.com]
[Wed Jan 05 10:41:25 2011] [crit] buildUGInfo(): unable to initialize TLS 
connection to LDAP host localhost.test.com port 389: 4
[Wed Jan 05 10:41:25 2011] [error] [client 127.0.0.1] user cn=Directory 
Manager not found: /admin-serv/authenticate

The /var/log/dirsrv/admin-serv/access log (which only got written to AFTER 
I closed 389-console) shows:
127.0.0.1 - cn=Directory Manager [05/Jan/2011:10:40:45 -0500] "GET 
/admin-serv/authenticate HTTP/1.0" 401 466

Thanks!
Harry

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine at faa.gov



From:
Rich Megginson <rmeggins at redhat.com>

To:
Harry Devine/ACT/FAA at FAA
Cc:
389-users at lists.fedoraproject.org
Date:
01/05/2011 10:23 AM
Subject:
Re: [389-users] Cannot login as cn=Directory Manager



On 01/05/2011 05:59 AM, harry.devine at faa.gov wrote: 

I'm on CentOS 5.4 and my 389 version is 1.1.3 if I'm reading the console 
log properly.  The console log that got generated when I ran "389-console 
-D 9 -f console.log" is attached. 
What are the versions of the other components?
389-ds-base, 389-admin, idm-console-framework

What does it say in the admin server logs in 
/var/log/dirsrv/admin-serv/error and access?

Have you upgraded recently?  If so, did you run setup-ds-admin.pl -u after 
upgrading?

Thanks for the help! 
Harry 



Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine at faa.gov 


From: 
Rich Megginson <rmeggins at redhat.com> 
To: 
"General discussion list for the 389 Directory server project." 
<389-users at lists.fedoraproject.org> 
Cc: 
Harry Devine/ACT/FAA at FAA 
Date: 
01/04/2011 04:40 PM 
Subject: 
Re: [389-users] Cannot login as cn=Directory Manager




On 01/04/2011 12:55 PM, harry.devine at faa.gov wrote: 

I've been away from my 389-ds admin for a few months (I'm just starting to 
get familiar with it), and I can't login using the user ID "cn=Directory 
Manager".  A few months ago I could using the GUI 389-console application. 
 But today I can't.  It keeps saying: 

"Can't login because of an incorrect User ID, Incorrect password, or 
Directory problem." 

The error log shows: "[error] [client 127.0.0.1] user cn=Directory Manager 
not found: /admin-serv/authenticate" 

I am able to get data back when I enter: "ldapsearch -x -b o=netscaperoot 
-D "cn=Directory Manager" -w <password> "objectclass=nsAdminConfig"" from 
the command line, so I know that the password is correct. 

Any thoughts on what to do to fix this? 
What platform?  What versions of 389-ds-base, 389-admin, 
idm-console-framework?
run 389-console -D 9 -f console.log then send console.log (you will first 
want to obscure any sensitive information) 

Thanks! 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine at faa.gov 


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