User Profiles

[John Poelstra]

On 11/19/2009 01:03 PM, Máirín Duffy wrote:
> On Thu, 2009-11-19 at 15:06 -0500, Máirín Duffy wrote:
>> Since this message is already really long, I'm going to cut this here.
>> Next I am going to make a post about our options on moving forward with
>> a user research plan.
>
> So first, to figure out which user research methods to use and the
> research deliverables we'll want to produce, I think we need to think
> about to what ends we would like to employ these personas. Here's my
> stab at it:
>
> - Personas will help us make informed design and policy decisions about
> the default configuration of software in Fedora itself. We need to
> consider these persona's needs and situations when making decisions
> about default application behavior in Fedora, and even the look&  feel /
> appeal and style of the default artwork.
>
> - Personas will help us determine what tasks our target audience wants
> to accomplish with Fedora. This will help us figure out good default
> package selections for Fedora, and also to figure out, for a given task,
> which application is best suited to get the job done.
>
> - Personas will help us determine the timbre of our messaging in both
> marketing materials and our website in order to attract the very target
> audience we are hoping to gain.
>
> - Personas will help us streamline the main flows of the Fedora project
> - making it easier to download and install Fedora itself, making it
> easier to join Fedora as a contributor, and making it easy to get help
> with Fedora.
>
> - Release-engineering-wise, they can help us determine which updates are
> appropriate to be released when and the appropriate severity for them.
> E.g., it may be determined some sets of packages need to be under
> stricter guidelines than others based on the usage patterns we discover
> in our target audience.
>
> - Can you think of any other uses?
>

- Personas will help us focus our Test Days and QA time on applications 
and Fedora experience used by our Target Audience.

John