Why attitudes matter

[Stephen John Smoogen]

On Fri, Nov 26, 2010 at 10:51, inode0 <inode0 at gmail.com> wrote:
> On Fri, Nov 26, 2010 at 11:23 AM, Scott Glaser <sonar_guy at c-ccom.com> wrote:
>> On Fri, 26 Nov 2010 11:07:13 -0500
>> Máirín Duffy <duffy at fedoraproject.org> wrote:
>>
>>> I've spent a lot of time in #fedora. I left bc of the negativity.
>>> Don't assume my sympathy for this fellow is blind.
>>>
>>> ~m
>>
>> I have been in the channel since its inception and do not recall you
>> being in there very much, but that is not the point. Please do come
>> back and see how things have changed. I believe you would have a
>> different perspective with the changes that have been implemented since
>> the formation of the IRC Support SIG.
>
> There is absolutely no doubt that great improvements have been made
> over the past couple of years. Several years ago it was a routine
> thing for people to leave #fedora and show up in other channels
> practically in tears. I can't even remember the last time that
> happened, it used to happen every week.
>
> I've largely stopped spending any time in #fedora though too for the
> same reason. I just don't enjoy being there and I do enjoy being in
> other channels, so I choose to spend my time in other channels. I do
> think the lingering unpleasantness still discourages others from
> helping and it also discourages lurking and learning which prepares
> newer folks to be helpers later.
>
> But all that says is that it isn't appealing to me yet as a place to
> park. It is improving and I have no doubt that you and others are
> working hard to continue improving the experience people have in
> #fedora. This isn't as easy at flipping a light switch. We are armed
> with good people working toward the end of a better future #fedora and
> we need to appreciate their efforts and not expect things to become
> perfect overnight.
>

John,

Thank you for explaining things much clearer and nicer than any of my
attempts this afternoon. It echoes what I tried to say but without the
colloquisms and lower Anglo Saxon that kept ending up every other
sentence.



-- 
Stephen J Smoogen.
"The core skill of innovators is error recovery, not failure avoidance."
Randy Nelson, President of Pixar University.
"Let us be kind, one to another, for most of us are fighting a hard
battle." -- Ian MacLaren