[council] #1: Periodic user/contributor survey

[council]

#1: Periodic user/contributor survey
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 Reporter:  mattdm   |       Owner:  somebody
   Status:  new      |    Priority:  major
Component:  General  |  Resolution:
 Keywords:           |
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Comment (by jwboyer):

 I have no problems polling our own users with various questions, but I'm
 not sure it's going to prove to be massively useful.  From a high level,
 it will tell us they use Fedora, they use (maybe) one of the DEs, they
 install some applications.  Great.  That tells us they use Fedora.  Job
 done?  Now if you get at the root of all these questions with "why do
 you..." then cool, that might be more useful.  It's difficult to do that
 without having free form answers, and it tends to reduce the number of
 people willing to actually do the survey because it takes more time.
 Likely worth doing still, but call me skeptical I guess.

 Now, probably even more difficult to accomplish, I would love to know why
 people _don't_ use Fedora.  What are we lacking, why are their needs met
 by $other_distro but not Fedora, etc.  But to do that, we need to be
 asking people that aren't our users and contributors.  I think the results
 would be more useful, but the execution of actually getting the survey to
 people and having them willing to respond would be more difficult.

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Ticket URL: <https://fedorahosted.org/council/ticket/1#comment:19>
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