my thoughts on package management

Julien Olivier julo at altern.org
Fri Jul 25 07:01:21 UTC 2003


On Fri, 2003-07-25 at 00:09, Chris Ricker wrote:
> On Thu, 24 Jul 2003, Havoc Pennington wrote:
> 
> > Another kind of bias is that people only complain about what they
> > don't like, very few people ever praise what they do like.
> > 
> > That is if you have 100 people who like it how it is and 10 people who
> > don't, you'll get 10 complaints and 1 praise, which looks like a 10-1
> > vote for changing it.
> > 
> > You find out the reality when you change it and suddenly get 100
> > complaints and 0 praise. ;-)
> > 
> > Anyway, this is why you really have to understand the goals and
> > rationale for why the software is how it is, otherwise you sort of
> > just keep changing it back and forth in response to complaints.
> 
> I was actually thinking about this last night when I ran across a "praise
> bug" in bugzilla. The problem is that there's no real place for praise ;-).  
> There's bugzilla for logging all the "this sucks" stuff, but there's no
> similar constant surveying / tracking of what people like.... Maybe it would 
> be a good idea to catalog periodically?
> 

Well, I guess the problem is that users don't _know_ what they like
until they lose it, mostly because lots of features are just hidden (for
good reasons).

> later,
> chris
> 
> 
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