Dell/Adaptec Raid Controller(aacraid)

[Paul A. Houle]

On Fri, 6 May 2005 17:58:24 +0100, Peter Robinson <pbrobinson at gmail.com>  
wrote:

> If your running RH AS this is an issue for those mailing lists or
> RedHat support. This is a list for Fedora development. Fedora doesn't
> even support the 2.4 kernel anymore.
>
> Peter
>

	Well,  after buying RedHat through a major computer vendor,  I was quite  
suprised to find that Red Hat support wouldn't talk to me -- rather I'd  
have to get a difficult heisenbug fixed by a bunch of support people who  
didn't have a clue and who returned phone calls and emails about 30% of  
the time.

	Given those kinds of experiences with a product that costs > $1000,  it's  
just a fact that some people are going to try every unconventional channel  
to get support possible.

	We're installing RHEL 4 AS on a production server that just got racked.   
With the experiences we've had with RHEL 3 reliability and support,  we  
wouldn't even consider RHEL 4 if we didn't already have a site license.