[Fwd: bugzilla.redhat.com Web UI, Database, XMLRPC Planned Outage | August 2nd, 2008 - 9:00 AM EST - 7:00 PM EST]

John Poelstra poelstra at redhat.com
Thu Jul 31 14:56:47 UTC 2008


Reminder: This Weekend


-------- Original Message --------
Subject: bugzilla.redhat.com Web UI, Database, XMLRPC Planned Outage | 
August 2nd, 2008 - 9:00 AM EST - 7:00 PM EST
Date: Tue, 29 Jul 2008 00:05:42 -0400
From: Dave Lawrence <dkl at redhat.com>

O U T A G E   R E Q U E S T   F O R M
=====================================

Severity:
Severity Two (High)

Scheduled Date:
August 2nd, 2008

Scheduled Time:
9:00 AM EST - 7:00 PM EST

Estimated Time Required:
10 hours

Performed By:
Red Hat Engineering Operations

People/Groups Impacted:
Users of bugzilla.redhat.com and any services that rely on 
bugzilla.redhat.com

Site/Services Affected:
bugzilla.redhat.com Web UI, Database, XMLRPC

Impact:
bugzilla.redhat.com will be unavailable during the posted
time on August 2nd, 2008.

Description:
On August 2nd, bugzilla.redhat.com will go down for an
update to the latest upstream code base. During this time
the web servers will be reinstalled with the latest OS
updates as well as the latest Bugzilla code. Also the
database servers will undergo a data migration to be made
compatible with the latest Bugzilla code. The web UI,
database, and all XMLRPC services will be unavailable during
the migration. Services that rely on bugzilla.redhat.com may
not function properly during this time so please let your
users know about the outage as well.

Also please take time to point your services/scripts at our
test server https://partner-bugzilla.redhat.com to make sure
that they will still work with the new system once it goes
live. Care has been taken to make the new system backwards
compatible as much as possible with the old XMLRPC API but
still confirm that they work properly. If you encounter any
problems, please contact bugzilla-owner redhat com or file a
bug at
https://bugzilla.redhat.com/enter_bug.cgi?product=Bugzilla&version=3.2


Signoff:
kbaker redhat com

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