abrt and bugzilla

Jiri Moskovcak jmoskovc at redhat.com
Fri Nov 20 14:37:40 UTC 2009


On 11/20/2009 03:28 PM, Neal Becker wrote:
> Jiri Moskovcak wrote:
>
>> On 11/20/2009 01:15 PM, Jaroslav Reznik wrote:
>>> On Friday 20 November 2009 13:11:49 Jiri Moskovcak wrote:
>>>> On 11/20/2009 01:08 PM, Neal Becker wrote:
>>>>> Jiri Moskovcak wrote:
>>>>>> On 11/20/2009 12:54 PM, Neal Becker wrote:
>>>>>>> Jaroslav Reznik wrote:
>>>>>>>> On Friday 20 November 2009 12:29:34 Neal Becker wrote:
>>>>>>>>> I can't seem to get abrt to work at all.  I suspect it's stuck on
>>>>>>>>> trying to
>>>>>>>>> get bz username password.  I suspect it doesn't work correctly with
>>>>>>>>> kde.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    From what I know it works correctly in KDE, even we have several
>>>>>>>>>    KDE
>>>>>>>>> related
>>>>>>>>
>>>>>>>> bugreports reported by Abrt.
>>>>>>>>
>>>>>>>> There are even plans for full KDE support and replacing Dr. Konqui.
>>>>>>>>
>>>>>>>> Jaroslav
>>>>>>>
>>>>>>> Doesn't work here at all.  When I just tried to send a kernel bug
>>>>>>> report, it told me some settings weren't correct, and when I clicked
>>>>>>> on bugzilla and filled in username and password, I got:
>>>>>>>
>>>>>>>      abrt-gui
>>>>>>> Our job for UUID 725650339 is done.
>>>>>>> Traceback (most recent call last):
>>>>>>>       File "/usr/share/abrt/CCReporterDialog.py", line 113, in
>>>>>>> on_config_plugin_clicked
>>>>>>>         plugin.save_settings()
>>>>>>>       File "/usr/share/abrt/ABRTPlugin.py", line 100, in save_settings
>>>>>>>         self.Settings.save(str(self.Name))
>>>>>>>       File "/usr/share/abrt/ABRTPlugin.py", line 51, in save
>>>>>>>         self.conf.save(name, self)
>>>>>>>       File "/usr/share/abrt/ConfBackend.py", line 68, in save
>>>>>>>         True)
>>>>>>> gnomekeyring.DeniedError
>>>>>>
>>>>>> ABRt dies trying to save/load you stored password if you gnome-keyring
>>>>>> authentication fails, this should be fixed in next update (abrt will
>>>>>> survive the g-k denial, but forget the password when you close it)
>>>>>> which I'm about to do right now.
>>>>>>
>>>>>> Jirka
>>>>>
>>>>> On kde, we shouldn't be using gnomekeyring, I would think.
>>>>
>>>> Yes, I'm planning to write another config backend for kwalet, but didn't
>>>> find any usable API reference so far :(
>>>
>>> Have you tried that Python keyring library I sent you? It looks like
>>> there's support for both G-K and KWallet with same API. But in any case,
>>> feel free to ask anyone of us (KDE team) for help...
>>>
>>
>> I must have lost it somewhere in my mailbox :-/ Thanks for reminding me,
>> seems like kwalet and g-k use the same dbus interface, will add support
>> for this soon.
>>
>> Thanks,
>> J
>>
>>>> J.
>>>>
>>>> p.s: but according to the error you're seeing you have g-k running, just
>>>> the authentication failed.
>>>>
>>>
>
> What's strange too is I tried manually editing
> /etc/abrt/plugins/Bugzilla.conf, and filled in Login and Password, and it
> still says it's not configured write and prompts me, then hangs forever with
> the previous error if I try to fill it in with the gui.
>

If you change the config file, you need to restart abrt daemon:
$ service abrtd restart

J.
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