assigning of abrt crashes

Thomas Spura tomspur at fedoraproject.org
Tue Aug 17 15:12:37 UTC 2010


On Tue, 17 Aug 2010 10:49:29 -0400
Colin Walters wrote:

> On Tue, Aug 17, 2010 at 6:06 AM, Thomas Spura
> <tomspur at fedoraproject.org> wrote:
> > On Mon, 16 Aug 2010 11:01:36 -0400
> > Colin Walters wrote:
> >
> >> Hi,
> >>
> >> I'd like to propose a general rule that ABRT crash logs should
> >> remain "assigned" to the actual application, unless an actual
> >> investigation has been done and there's a "reasonable" certainty
> >> the flaw is in the library code in which it happened to crash.
> >
> > Who should do that investigation, when the maintainer of the actual
> > application is unable to do so? A bug tracker with
> > FE-NEEDSHELPWITHBACKTRACE would help here. Maybe FES [1] would like
> > to help here in that case.
> 
> Try the upstream author first?

Without a clear way "how to reproduce" it, they can't help here (that
was the answer in some other bugs of pychess). The python-visual
authors even said, that they never saw a backtrace and can't help at
all.

So some upstream author would help, but what in the cases, they
don't/can't?
Ignoring the bugs till the release is EOL is not really an option...


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