Bug 531464 - why the WONTFIX?

[Christoph Wickert]

Am Sonntag, den 11.07.2010, 06:13 +0200 schrieb Kevin Kofler:
> Matt McCutchen wrote:
> > If you're suggesting that an upstream bug report is information needed
> > to understand a Fedora bug, that's absurd.  It's a step taken to resolve
> > the bug.  Would you mark a bug INSUFFICIENT_DATA because the reporter
> > didn't provide a patch?
> 
> Providing a patch is actually hard. Reporting a bug in the upstream bug 
> tracker is just a matter of filling out the form, if the reporter refuses to 
> do that, it's only pure laziness.

Bingo! The very same could be said for the maintainer. :P

The difference between the bug reporter and the package maintainer is:
      * The maintainer already knows the upstream bugtracker, the user
        not necessarily.
      * The maintainer already has a login to the upstream bugtracker.
        You can expect a maintainer to have a login to all trackers of
        the programs he maintains, but you cannot expect a user to have
        logins for the trackers of each and every piece of software he
        uses.
      * The maintainer often knows upstream and how to reach them best,
        the user not.
      * The maintainer often knows upstream and their particular needs,
        the user doesn't, thus the maintainer can file bugs more
        efficiently.
      * The maintainer already knows what additional info upstream might
        ask for, so he can ask in the downstream bug report before
        submitting the bugs upstream. This makes life easier for
        upstream and thus it is more likely, they find the time to
        actually fix the bug.

Regards,
Christoph