Please move your ABRT bugs upstream
tomspur at fedoraproject.org
Tue May 4 22:58:31 UTC 2010
Am Mittwoch, den 05.05.2010, 00:46 +0200 schrieb Mathieu Bridon:
> On Wed, May 5, 2010 at 00:36, Kevin Kofler <kevin.kofler at chello.at> wrote:
> > Orcan Ogetbil wrote:
> >> Hmm, this is what I did this a couple times, i.e. I forward the
> >> backtrace to upstream without including any other information, since
> >> the user does not provide any.
> >> What I receive from upstream is that they need more info. Then I go
> >> back to the user asking once more to get information to reproduce the
> >> bug. The user does not respond again.
> >> What do I do?
> > You close the bug as INSUFFICIENT_DATA. It's all you can do.
> Or you can let it open, watch the CC list get bigger as ABRT detects
> duplicate crashes and hope that one of the new affected users will be
> able to provide a way to reproduce the crash.
I have some of this kind of bugs...
The CC list grows, but that's it. No comments are made. So I leave them
open, till the bugzappers close it after reaching EOL (Maybe if I have
more bugs like this, I'll close them as INSUFFICIENT DATA after some
months of waiting...)
I guess, you can't do more in these cases...
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