bugzilla bugzappers?

Ralf Corsepius rc040203 at freenet.de
Thu Nov 4 07:26:03 UTC 2010


On 11/04/2010 07:55 AM, Adam Williamson wrote:
> On Thu, 2010-11-04 at 07:41 +0100, Ralf Corsepius wrote:

> I'm not sure SNR is the be-all and end-all, really.
When it comes to efficiency, it is.

In other words, as far as I am concerned, abrt has reduced efficiency of 
bug-hunting by flooding maintainers with low quality, often unusable 
reports and risen the communication churn related to BZs.

Conversely, a similar consideration applies to the user side: abrt has 
lowered the threshold to report bugs and risen the expectations on 
report bugs responses.

> Fixing crasher bugs
> is surely an inherently desirable thing, even if it *does* add work
> examining the reports.
As I tried to express before, "serious crashers" likely would also have 
been reported without abrt. I seriously question, abrt has much helpful 
impact on reports related to "crashers".

It's the "nagging"/"non-crasher" class of bugs, which is really reducing 
the "user-experience" of Fedora, exactly the class of bugs "abrt" is not 
designed to to not cover.

Ralf


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